LOT Polish Airlines SA with its registered office in Warsaw, ul. 17 Stycznia 39, collects and processes your personal data for the purposes specifically related to making reservations, issuing tickets, executing contacts of carriage and rendering other services to our passengers as well as satisfying all necessary border crossing requirements.

Providing LOT Polish Airlines SA with your personal data takes place on an entirely voluntary basis.

All our clients are entitled to unrestricted access to their personal data as well as its amendment. To this end you need to contact our round-the-clock Customer Service Centre by dialling 0 801 703 703 or directly the ticket counters.

Furthermore, LOT Polish Airlines SA notifies that with a view to executing the contract of carriage all personal data which has been made available to us may further be transferred to other carriers, persons and institutions, also abroad, which on the strength of law are entitled to the receipt of such data, or in the event that transferring such data should show itself indispensable for pursuing the legally justified aims accomplished by administrators or data recipients, including among other things the necessity of fulfilling all immigration, customs and other border crossing related requirements applicable in destination countries.

Should we obtain your consent, we shall be sending you our commercial information via electronic means of communication and we shall make all personal data which we have been supplied with available to our marketing partners and parties bound up with us in terms of capital.

We would also like to inform our passengers that all personal data entrusted to LOT Polish Airlines SA is subject to processing and protection in compliance with international standards and the Act on the Protection of Personal Data passed on 29 August 1997.

In addition, we advise all passengers bound for the United States of America and Canada that in accordance with the applicable law LOT Polish Airlines SA transfers all personal data stored in the reservation and departure control systems together with other information we may be holding about them to the relevant Bureaus of Customs and Border Protection. Your personal data shall be used for the purposes of preventing and combating acts of terrorism along with other international crimes.

NOTICE for passengers traveling  between the European Union and the United States regarding transferring their personal data.

LOT Polish Airlines established in Warsaw, 17Stycznia 39, kindly inform passengers traveling to the United States of America, that under US Law and in accordance with an International Agreement between the European Union and the United States,

the US Department of Homeland Security (DHS) will receive certain travel and reservations data (PNR) about passengers flying between the European Union and the United States.

DHS has undertaken that it uses this information primarily for the purpose of preventing and combating terrorism and other transnational serious crimes. These and other data may also be used for checking against lists of passengers raising aviations security concerns.

The PNR information will be retained for at least three years and six months and may be shared with other authorities.

Further information about these arrangements, including measures to safeguard your personal data can be obtained from LOT Polish Airlines offices, LOT website in FAQ section - "Passengers traveling to the United States regarding transferring their personal data" or travel agent.

Providing personal data is voluntary.

Any passnger has the rigths to access his personal data and to supplement or correct them. n order to do so the passenger should contact the 24 hours Call Center - 0 801 703 703.