Close the cookies notification

cookies
Die Cookies der lot.com Webseite dienen allein zur Verbesserung der Servicequalität. Sie können Ihren Browser entweder so einstellen, dass er unsere Cookies empfangen kann oder unsere Website ohne Cookie-Funktionalität nutzen. Wir empfehlen Ihnen daher, in Ihrem Browser einzustellen, dass Cookies von lot.com immer zugelassen werden.


Datenschutzrichtlinien und personalisiertes Surfen auf lot.comLink im neuen Fenster öffnet

Ihr Konto

Your settings

Opinions of our passengers are a valuable source of information and help us to improve our service.

My message relates to:
*

Passenger's personal data

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

Contact address

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

Please enter a valid mobile phone number without zero at the beginning.

*

the field cannot be blank

incorrect email

if your journey was booked as a part of your company travel

Are you a Miles & More member ?

*

the field cannot be blank

*

the field cannot be blank

*

the field cannot be blank

Your flight

* format dd.mm.yyyy

the field cannot be blank

*

the field cannot be blank

Flight number (e.g. LO281)
* LO

the field cannot be blank

13 digits beginning with 080 (e.g. 0801231231231)

Booking number (consists of 6 characters e.g. XYZ111)

6 znaków alfanumerycznych (np. XYZ111 )

Opinion (max. 2500 characters)
*

the field cannot be blank

Attachments

Additional documents related to your travel may help us in handling the claim.

The form allows up to 5 attachments ( maximum of 2 MB per file), in the following formats: jpg, tif, pdf, gif, bmp and png.

Please keep the original documents as they may be required at a later stage.

My message

All messages are communicated to appropriate departments even if you do not require a response

*

the field cannot be blank

*

portal.missFieldv

A reply will be sent to you within approx. 4 weeks.