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Travelling with pets

If you would like to travel with a pet such as a cat, dog or ferret we offer you such option. The place of travel - in the cabin or in the cargo hold - depends on its weight and size.

For your and other passengers’ comfort we can only take a limited number of pets in the cabin, so please make a reservation for your pet as soon as possible by telephone through Contact Center (+48 22 577 77 55).  We advise you to do so at the latest within 24 hours after you have booked your ticket, but at least 48 hours before departure. Please contact our Consultant. In Contact Center you can also confirm the possibility to take a pet on a given flight.

There are three travel options of animals:

  • in the cabin,
  • in the baggage hold,
  • in the baggage hold as cargo.

Please remember that travel option depends on weight and size of your pet as well as regulations of the country of destination.

In case of reaching the limit of the number of pets carried on a given flight – both in the cabin and as cargo – we reserve the right to refuse carriage of the pet (also includes the carriage of guide dogs and other ESAN pets (emotional support animal).

In order to ensure the comfort and safety of carried animals, we apply the standards of the International Air Transport Association (IATA).

All custom questions will be considered individually. Please contact us through Contact Center or Facebook Fanpage. 

Organizing the journey

You should prepare for travelling with a pet by remembering about following:

  • Before booking a flight familiarize yourself with relevant regulations covering travelling with animals to the country of your destination as well as general rules of pets’ well-being. You can find such information for example in the embassies of each country.
  • Prepare vaccination records (against rabies or distemper) and an up-to-date health certificate from a vet confirming compliance with the regulations of the country of departure, the country of destination and any transit airports.
  • In case of flights within the European Union prepare special passport with description of color, race and sex of the pet together with a microchip number or tattoo (issued by a vet).
  • When travelling to the United Kingdom, transport of animals is allowed only by cargo. For detailed information please contact our Cargo and Mail Bureau (+48 22 606 77 77).
  • Pets must travel in suitable container, which dimensions depend on the travel option and aircraft type. Detailed information can be found in dedicated sections.

Below you will find some more tips:

  • Few days before the flight get your pet used to its travel bag or kennel so that it will be easier for it to bear the journey.
  • Before the journey attach to the side of the kennel a label with the name of your pet and instructions about feeding.
  • The check-in process for pets may take longer. We recommend arriving at the airport 3 hours before your scheduled departure time.
  • Don’t give any food nor water at least a couple of hours before departure and walk your pet just before.
  • Before departure give small amount of water.
  • To ensure safety of your pet, place the leash and muzzle outside the transporter or in your hand baggage.
  • Tranquillizing your pet should only be done in consultation with a veterinarian.
  • Detailed information about the conditions of carriage and fees are available in our Contact Center (+48 22 577 77 55), in booking and sales offices or at our agents’ offices.

Pets in the cabin

During the whole journey the cabin your pet must be transported in a special container (travel bag or kennel) appropriate to its weight and size*. The total weight of pet and travel bag or kennel cannot exceed 8 kg.

If you travel with a pet in the cabin we cannot allocate you in the first row (in case of Boeing 787 it concerns the first row of each service class, whilst in case of other aircraft types it is the first row of LOT Business Class) as it is related to safety regulations.

Acceptable container dimensions:

  • for B787, B737: 55/40/20 cm* or
  • for DH4,  E70, E75, E95: 45/30/20 cm*

*length/width/height

Remember that during the whole flight your pet must stay in the container, while during take-off, landing and in case of turbulence the container must be placed under the seat in front of you.

Pets in the baggage hold

Guide dogs (seeing-eye/ hearing, assisting dogs) are accepted free of charge in the passenger cabin when accompanying a passenger with a disability. Weight and size limitation do not apply and the animal need not to be caged. The dog should be on a lead , but not wear a muzzle. However the person traveling with the guide dog should have a muzzle with oneself.

Guide dogs and other service dogs

If you carry a pet as checked baggage make sure it has comfortable conditions. The container should comply with the requirements of International Air Transport Association (IATA) Live Animals Regulations.

Remember that the pet container have to be:

  • large enough in order to allow the animal to move freely and be able to stand, turn and lie down,
  • clean, tight and securely closed and the bottom has to be lined with absorbent from inside,
  • labelled with a relevant sticker and appropriate instructions (concerning the way of handling the animal),
  • equipped with a water and feed container,
  • ventilated on at least three sides,
  • made of fiberglass, metal, rigid plastics, weld metal mesh, solid wood or plywood, without any wheels attached (if they are, please remove them while check-in),
  • NOTE! Containers cannot be made entirely of welded mesh or wire mesh. Such containers are not suitable for air transport.

Please, note that if the container is too small or does not comply with above IATA requirements we reserve the right to refuse to transport the pet at check-in.

Charges for transportation of animals

Animals are not included in the free baggage allowance. The level of the charge is based on the size and weight of the pet together with a container (bag or kennel).

Category Size Domestic flights Europe/Middle East USA/Canada/China/Japan
Small pet
in the cabin
(PETC)
up to 8 kg 50 PLN
12 EUR
15 USD
15 CAD
200 PLN
50 EUR
60 USD
60 CAD
280 PLN
70 EUR
100 CAD
100 USD
Small and medium pet
as checked baggage
(AVIH)
up to 15 kg 90 PLN
23 EUR
28 USD
28 CAD
 400 PLN
100 EUR
140 USD
140 CAD
600 PLN
150 EUR
200 USD
200 CAD
Large pet
as checked baggage
over 15 kg 170 PLN
40 EUR
60 USD
60 CAD
800 PLN
200 EUR
300 USD
300 CAD
1200 PLN
300 EUR
400 CAD
400 USD
In case of domestic flights there is an extra charge 8% VAT. Prices shown in the table do not include service charge, which may vary depending on the place where the service is ordered.

With services departing from Poland, following levels of service fee apply:
  Payment made
at the airport
Payment made
via Contact Center
Intercontionental
flights
70 PLN 48 PLN
International
flights
65 PLN 40 PLN
Domestic flights 45 PLN 30 PLN

Note! Above price list does not apply to animal carriage as cargo hold.

Animals as cargo in the baggae hold

If you carry an animal as cargo in the baggage hold, remember it should have:

  • up-to-date vaccination records (against rabies),
  • up-to-date veterinary health certificates, (clinical examination, deworming, deticking) taking into account the regulations of the country of departure, the country of destination and any transit airports (issued max. 48 hours before departure)*,
  • special passport (issued by a vet) with description of color, race and sex of the animal together with a microchip number or tattoo,
  • microchip implant,
  • suitable container.

It is only allowed to carry animals at age of minimum 3 months and when at least 21 days passed since the last important vaccination against rabies.

NOTE! In case of carriage of animals to the United States of America a 30 day-long quarantine since the last vaccination against rabies is required.

Remember that a telephone reservation is required at least 4-7 days before departure: +48 22 606 77 77 or +48 22 606 80 88.

The carriage of animals as cargo in the baggage hold is subject to the same requirements relating to the container as in the case of animals carried in the baggage hold (i.e. as checked baggage). 

Charges for carriage of animals as cargo in the baggage hold

We charge only fees for the air carriage of an animal in the baggage hold (carriage fee) and do not provide forwarding services. The ticket price for the animal depends on the size of the container, in which the animal will be transported, the weight of the animal together with the container and the route. The carriage of an animal as cargo in the baggage hold is available as a service only directly in our Cargo and Mail Bureau. Irrespective of fees imposed by us remember that you are obliged to pay additional fees relating to terminal, veterinary, customs and other services that are imposed by entities not related to us (LOT Polish Airlines).

We will do our best to notify you about additional fees that are not directly related to the carriage of an animal at the time of purchase of cargo carriage service for animals.

Guide dogs and other

Guide dogs (seeing-eye/ hearing, assisting dogs) and emotional support dogs are accepted free of charge in the passenger cabin when accompanying a passenger with a disability. Weight and size limitation do not apply and the animal need not to be caged. The dog should be on a leash, but not wear a muzzle. However, the person traveling with the guide dog or emotional support dog should have a muzzle with oneself.

For flights to/from the USA, there is also the option of transporting an ESAN dog (emotional support animal) in the aircraft cabin free of charge. For this type of service doctor’s confirmation is required.

For your and other passengers’ comfort we can only take a limited number of pets in the cabin, so please make a reservation for your pet as soon as possible by telephone through Contact Center (+48 22 577 77 55).  We advise you to do so at the latest within 24 hours after you have booked your ticket, but at least 48 hours before departure. Please contact our Consultant. In Contact Center you can also confirm the possibility to take a pet on a given flight.