As soon as we become aware of any changes to your itinerary, you will be notified of the revised details within the time frames outlined below.
|Online check-in opening||We will inform you if online check-in is available at your originating airport.|
|Timetable change||You will be instantly informed about any timetable changes concerning your flight.|
|Delay||You will be notified if your flight has a delay of 30 minutes or more.|
|Cancellation||If your flight is cancelled you will receive an SMS with a request to contact us, so that we can rebook you on to another flight.|
|Information about take-off and landing times||If you are meeting someone at the airport, you will be notified of the actual take- off time. You will also receive information when the plane lands at the destination airport.|