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Opinions of our passengers are a valuable source of information and help us to improve our service.

My message relates to:
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Passenger's personal data

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Contact address

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Please enter a valid mobile phone number without zero at the beginning.

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incorrect email

if your journey was booked as a part of your company travel

Are you a Miles & More member ?

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Your flight

* format dd.mm.yyyy

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Flight number (e.g. LO281)
* LO

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13 digits beginning with 080 (e.g. 0801231231231)

Booking number (consists of 6 characters e.g. XYZ111)

6 znaków alfanumerycznych (np. XYZ111 )

Opinion (max. 2500 characters)
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Attachments

Additional documents related to your travel may help us in handling the claim.

The form allows up to 5 attachments ( maximum of 2 MB per file), in the following formats: jpg, tif, pdf, gif, bmp and png.

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Please keep the original documents as they may be required at a later stage.

My message

All messages are communicated to appropriate departments even if you do not require a response

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A reply will be sent to you within approx. 4 weeks.