Press information

  • LOT - Inspirations 2.0


    Warsaw, November 27, 2014 - LOT encourages to travel all year round and recommends you where to pursue your interests. New categories and directions have been added to the “Inspirations” service. Shopping madness and best Italian cuisine in Milan. Always sunny and full of cultural offerings Madrid or a scent of Orient in cosmopolitan Istanbul. The service in a completely new look is now available.

    "Inspirations” is a website through which LOT brings all tourist highlights of all the places in its flight network to the travellers. The site is not only an easy option for ticket purchase, but also provides practical information on the city of your interest, including cultural highlights, monuments and public transport. So far, the following categories have been available on the website:

    Extend the summer
    Shopping/sales
    Festivals/Open-air concerts
    Cuisine and flavours of the world

    Started this February, the site has been constantly expanded. At the same time, works on a completely new design of the site have been underway. The "Inspirations 2.0.” service offers new design and very intuitive navigation for easy browsing through the wide offer. What is more, it is also available in mobile version for tablets and smartphones.

    The Inspiration service has been also added new categories, such as Summer/Autumn, including offerings for anybody: “water sports” describing places for active holiday in the Mediterranean, “holidays with a child” – recommended destinations to take your family to visit amusement parks and best aqua parks, to name a few. The new offering includes also recommendations for “holiday on a bike” and “nightlife in a big city”.

    The travel site is available in two language versions, Polish and English. Later on, videos, photo galleries and multimedia will be added. Visit www.lot.com/inspiracje for details.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Press Office, LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    E-mail: media@lot.pl

    2014.11.27 09:00

  • Half a million passengers carried by LOT’s Dreamliners!


    Warsaw, November 19, 2014 - the Boeing 787 Dreamliner aircrafts in LOT’s livery have already carried half a million travellers! A careful statistical analysis has clearly pointed out on Maciej Kołodziej who has bought the ticket as the Half a Millionth Passenger of those most advanced and comfortable airliners which operate on long-haul flights of LOT. Mr. Kołodziej flied today at 4:45 pm from Warsaw to New York. On that occasion, LOT has prepared a surprise at Warsaw Frederic Chopin Airport.

    Among the attractions waiting for Maciej Kołodziej was not only a cake made of airplane cookies and a Dreamliner’s gift handed by Sebastian Mikosz, CEO, LOT Polish Airlines. The biggest surprise for the Half a Millionth Passenger, and numerous travellers at the Warsaw Airport, was an unusual flash mob performed by artists from ROMA Music Theatre. As a part of advanced preparations for Polish premiere of “Mamma Mia!” musical, the artists of the Theatre performed fragments of songs “I have a Dream” and “Mamma Mia”.

    "I am glad that we could greet the Half a Millionth passenger on board of our Dreamliner in such a solemn manner. The number of passengers carried with the aircrafts, which we have had only since the last year, is as big a population of Poznań or even exceeds that of Gdansk. Boeing 787 is an exceptionally comfortable aircraft that is appreciated by travellers especially on long-haul flights, such as the one to New York. It is because of the opportunity to fly in those jets and experience the highest onboard service standard that more and more customers choose LOT. There is firm data to evidence that - we have been carrying more passengers on long-haul flights this year, in all classes, than we did the last year. I congratulate Mr. Kołodziej and I believe the today’s flight will be a flight of dreams for you” - said Sebastian Mikosz, CEO, LOT Polish Airlines while handing the prize.

    The Half a Millionth Passenger of Dreamliner, who has purchased a ticket for the economy class, was given an upgrade to LOT Business Class and a voucher for any flight of LOT’s flights network, amounting to the symbolic PLN 787. Mr. M. Kołodziej received also gifts from the management of Frederic Chopin Airport and an invitation to the premiere of Polish version of “Mamma Mia!” musical performed by ROMA Musical Theatre.

    "Warsaw Frederic Chopin Airport is the first European home to Dreamliner and we are very proud of that. The world’s most advanced airplane is a huge attraction and it still arouses great interest of passengers and all those who dream about flying. We are glad that together with LOT Polish Airlines we can offer our customers direct flights on the Dreamliners to four continents and that way bring Warsaw and Poland closer to the entire world. This is our undeniable advantage over most airports in Central Europe” - says Michał Kaczmarczyk, Director, Warsaw Frederic Chopin Airport.

    LOT’s Dreamliners, the flagship airliners of the carrier have attracted more and more passengers. They offer unprecedented comfort to the passengers. This is, among others, due to the noise level reduced by 60% and pressure maintained at an appropriate level. More oxygen and proper humidity reduce the jet lag effect. In addition to that, the aircraft cabin is illuminated with a unique LED lighting system. On long-haul flights, the passenger fall asleep in light imitating the night sky, and at dawn, they are woken up by light that imitates times of day which are natural to the body. Therefore, it is easier to adapt to new time zones. The 787 aircraft can accommodate 252 passengers. It offers 20% lower fuel consumption and is more environmentally-friendly. Moreover, with the 30% larger window area, the horizon is visible at a height of a passenger’s eyes.

    There are three classes offered to the passengers of LOT’s Dreamliners: LOT Business class with seats folding to form a flat bed and service as in the best restaurant; LOT Premium class with larger seats, headrests and footrests with varied menu of meals and drinks, and LOT Economy class with comfortable seats with headrests and footrests and superb free catering.

    Currently, LOT flies 6 Dreamliners. Named gracefully Franek by passengers in an on-line contest, the newest one joined the fleet in May last year. LOT has started to partially operate long-haul flights with Boeing 787 aircrafts in June 2013, gradually putting Boeing 767 airliners out of use. Two months later, in August 2013, all flights to New York, Chicago, Toronto and Beijing were operated with Beings 787. By the end of 2017, LOT will have 8 of those state-of-the-art aircrafts in its long-haul fleet.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Małgorzata Kozieł

    Spokesperson LOT Polish Airlines

    Ph.:+48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.11.19 09:00

  • LOT partners with Booking.com - world renowned accommodation booking portal


    Warsaw, 18th November 2014 -
    LOT Polish Airlines has successfully launched a strategic partnership with the globally reknown online hotel portal Booking.com. This is a new opportunity for lot.com to be positioned as a one stop shop enabling our customers to tailor their travel to their specific needs, all in one place and in just 2 clicks!

    The partnership between LOT and Booking.com is offering a vast array of different types of accommodations, from boutique hotels to villas and apartments, across the LOT network and beyond!

    Our accommodation proposition will offer choice, save time and guarantee the best deal for LOT customers! No need to spend time shopping around anymore, Booking.com is the leader in offering best available prices.

    You can book via lot.com or access directly our co-branded website hotels.lot.com by typing the address in your browser.

    LOT customers booking their accommodation through lot.com can be re-assured:

    • They will save time and money, as the best available rates are being offered;
    • What they see is what they pay, there will be no additional booking fees;
    • Freedom and flexibility guaranteed, cancellation is free on most rooms;
    • 24/7 accessibility, hotel bookings can be fully managed online;
    • Peace of mind, payment is made on arrival not at booking time;

    “A partnership between global brands such as LOT and Booking.com, is strategically key to enable us to offer our Customers the opportunity to tailor their travel to their specific needs.  Introducing a hotel proposition is for LOT another step towards becoming a one-stop shop offering the right product and service at the right time in a simple way so our Customers travel experience can be fully personalised and enhanced.” - said Magali Olive - LOT Executive Director Ancillary Revenue and Loyalty Programmes.

    "The goal of Booking.com is to help leisure and business travelers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay. We are excited to work together with LOT and see accommodation reservations grow rapidly in a very short time via their website. We are committed to offering the best travel experience for our customers globally", said Bryan Batista, Head of Strategic Partnerships at Booking.com.

    LOT Polish Airlines is connecting Poland with over 40 destinations in Europe, North America and Asia. High quality of services and professionalism of LOT crews have been honored a number of times with the award for the best airline in Central and Eastern Europe. LOT as the flag carrier of Poland is a modern airline – the first in Europe which operates a fleet of the latest generation – the Boeing 787 Dreamliner. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.

    Booking.com is the world leader in hotel reservation online with over 700,000 room nights reserved on a daily basis in over 544,458 properties in 207 countries. Partnership with Booking.com is a guarantee for LOT customers that they will be offered with the best prices for any type of property, from small, family-run bed and breakfasts to executive apartments and five-star luxury suites.

    Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. Guests can access the Booking.com website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don’t pay booking fees - ever. The Booking.com website is available in 42 languages, offers over 540,000 hotels and accommodations in 207 countries, features 38+ million reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 17 years of experience and a team of over 8,000 dedicated employees in 135+ offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.

    2014.11.18 10:00

  • Starting on November 20th all LOT’s departures from Cracow Airport will be held at Terminal 1 only


    LOT Polish Airlines kindly inform, that, starting on November 20th 2014, all LOT flights from Cracow Airport to Warsaw will be departing from the Terminal 1 instead of recently used T2  (formerly known as Domestic) Terminal. Airline moves its operations to improve passengers comfort.

    Terminal 1 is more conveniently located - gives easier access to public transportation, parking and nearby hotel. Due to significantly bigger capacity Terminal 1 is also more friendly for departing passengers, giving access to numbers of stores and restaurants. Before their flights frequent travelers can enjoy facilities of dedicated business lounge.

    LOT informs that at the same time due to construction works at Cracow Airport, all arrivals will be held in T2 Terminal as currently.  

    2014.11.18 09:00

  • Over 10.000 passengers choose LOT Economy Plus!


    Warsaw, 5 November 2014 - Higher comfort of flying is appreciated by constantly growing number of LOT’s passengers. The new travel class - LOT Economy Plus - introduced in June has already become very popular and successful.

    LOT Economy Plus on short- and medium-haul distances was introduced only a few months ago and it is already appreciated by many passengers among the world. Travellers appreciate the higher comfort, similar to Business Class, at affordable rates. Every month number of passengers traveling in LOT Economy Plus is systematically growing. Over 10 thousand LOT’s clients have already bought the new class tickets.

    The new class offers each passenger Business Class privileges, including e.g. a dedicated hotline, Business Class check-in, luggage and boarding priority, and in case the aircraft has no access to the jet bridge in Warsaw, there is a dedicated bus (shared with Business Class passengers). On board, there is a choice of exquisite meals, drinks, including wine and spirits, daily newspapers and a seat in the front of the cabin. In addition, passengers now receive more miles in the frequent flyer programs.

    Detailed presentation of LOT Economy Plus is available on LOT’s YouTube channel: www.youtube.com/watch?v=2fS_nOfiIBk

    “LOT Economy Plus passengers appreciate especially the possibility of quick boarding and disembarking. In case passengers have only carry-on luggage at the Warsaw Chopin Airport, they can reach a cab in 5 minutes after landing, and in case of checked-in luggage – in 10-15 minutes. Regardless of whether the aircraft stopped at the jet bridge or was served with a dedicated bus”, said Michał Leman, Head of Product Development at LOT Polish Airlines.

    The introduction of LOT Economy Plus did not result in fewer Business Class passengers. Passengers of the top class on LOT short- and middle-haul flights can enjoy distinguished service and in-flight meal quality, which have been also recently improved. Further menu modifications are planned in first months of 2015.

    “To meet our passengers’ expectations, we are gradually improving the quality of ground and on-board service. We began with our flagship aircraft – Boeing 787 Dreamliner - by introducing e.g. restaurant service in LOT Business Class. Last summer, we changed the on-board service on short- and middle-haul flights. All LOT international flights offer the possibility to travel in higher classes. After the success of LOT Premium Class on-board Dreamliners, the new LOT Economy Plus Class introduced in June on European flights is becoming increasingly popular and more and more passengers choose it. We focus on premium services and we will develop this segment”, adds Michał Leman.

    LOT Economy Plus is automatically available for LOT Premium Class passengers traveling on-board Dreamliner on all long haul flights to and from New York, Chicago, Toronto and Beijing.

    Details and rates on LOT Economy Plus European flights and LOT Premium Class long-haul flights are available at lot.com.

    LOT Polish Airlines
    are one of the oldest airlines in the world. Since 1929, LOT has been connecting Poland with the world. At present, the LOT aircraft travel to almost 60 cities in Europe, North America, Middle East and Asia. LOT crew include pilots that are European and world champions at all air sports disciplines. Since 2003, LOT has been a part of the Star Alliance, whose members are now offering over 21,900 flights a day to 1,328 airports in 195 countries.


    For more information please contact:

    Małgorzata Kozieł

    LOT Polish Airlines Spokesperson

    Tel.: +48 (22) 606 79 19

    Mobile: +48 731 999 924

    E-mail: media@lot.pl

    2014.11.05 10:00

  • LOT to move to the most modern terminal of Heathrow airport


    Warsaw, October 15, 2014 - Spacious modern interiors, smooth check-in and larger number of shops and restaurants - LOT has started operations in the most modern area of Heathrow, the T2 Terminal, also known as the Queen’s Terminal.

    The new terminal offers the unprecedented comfort to Heathrow’s passengers. All LOT Economy, Economy Plus and Business passengers can use 66 automatic check-in kiosks and baggage desks, and then proceed to one of 27 security check points. All that significantly reduces the check-in time and one can reach the departure area within just several minutes. And there are 33 shops and 17 restaurants available to suit every taste. The terminal offers also the unique “Personal Shopper” service. Just take a seat comfortably at the designated place and your dedicated assistant will present you with the products of your interest, do the shopping and bring them to you.

    The passengers of LOT Business Class can use the new executive lounge with a breathtaking view over one of the world’s busiest runways!

    One of the key advantages of Terminal 2 is its very good communication with the centre of London. The terminal is directly connected to the railway station from which Paddington station can be reached within just 15 minutes by the Heathrow Express! For passengers arriving at the airport by car, there are as many as 1,300 parking spaces available.

    The Terminal 2 has, since the very beginning, been called the home of Star Alliance, since all alliance airlines flying to Heathrow will operate there. At present, together with LOT, there are several airlines using the new terminal.

    London is one of the key European destinations of LOT. Each day, the passengers are offered as many as three direct connections from Warsaw, LO281 at 7:50, LO279 at 15:10 and LO285 at 20:00. The return flights take off at 6:35 (LO286), 10:25 (LO282) and 17:50 (LO280). The timetable has been arranged so as to allow the passengers to either spend an entire day in the capital of the UK, or enable comfortable transfers via Warsaw to many cities in Poland, Europe and worldwide.

    The new terminal at Heathrow, the biggest European airport, means a great challenge to build this impressive building in the vicinity of two world’s busiest runways.

    The construction of the terminal itself is considered one of the largest real estate projects in the entire UK. It took £11 billion to modify entire Heathrow Airport to the needs of the new project, and the cost of the building alone was £2.5 billion. The project created over 1.7 thousand jobs. Now this state-of-art terminal is available for LOT’s passengers!

    Those traveling with LOT from London can choose from dozens destinations among Poland, Europe, North America and China on their flights with just one convenient stop-over in Warsaw. All long haul flights are operating by Boeing 787 Dreamliner. This guarantees the most comfortable journey for example from London to Beijing.

    Two is more than one, so LOT still gives an opportunity to fly from Heathrow to Beijing onboard two Dreamliners!  Still for two upcoming weeks, on Thursdays and Fridays, one of LOT flights to and from London will be operated by this state-of-art aircraft, which normally operates on long-haul flights only, to New York, Chicago, Toronto and Beijing.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Małgorzata Kozieł

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.10.15 10:00

  • Ask for LOT, fly for less - flights up to 50% off


    Warsaw, 14 October 2014 - Autumn and winter weekends do not have to be cold, and long nights do not have to be boring. You can spend them in one of over 40 LOT destinations in the world. From Tuesday to Sunday, all LOT tickets are even 50% off! Rates include luggage, all taxes and fees and apply always to connections with main airports and convenient travel times.

    Do not think twice, just buy the tickets - preferably and most economically at lot.com with best price guarantee. The special offer lasts only for six days - from Tuesday, 14 October, to Sunday, 19 October 2014. Travel dates start from 2 November and end on 22 March 2015, except the holiday and New Year season. Prices of all LOT destinations have been reduced – some even by 50%! This means that you can get a lower price for a flight to any of over 40 cities in the world.

    It is also a great opportunity to try our new menu introduced by LOT this summer. Economy Class passengers on all European flights will be able to try seasonal and enriched meals, as well as Gourmet meals offered by LOT. The prices are still competitive in comparison to airports or other airline rates.

    Long-haul LOT’s flights operating by Dreamliner to and from America or China, where meals are free of charge, also feature a completely different menu, making passengers feel like in a sky restaurant. What is more, when buying an Economy Class ticket, you can choose a LOT Premium Class meal. The offer is available through all sales channels, i.e. Call Centre, lot.com, LOT offices and agencies.

    In addition, all flights to Chicago, New York, Toronto or Beijing feature twice as many films in the in-flight entertainment system available free of charge in all travel classes.

    For the last year, LOT has been focusing on improvements in order to satisfy passenger needs and changing market requirements. In the last months, it has introduced a number of new products and services that are becoming more and more popular. For example, the whole family can travel comfortably and stress-free without queuing by using a dedicated Family Check-in counter at the Warsaw airport. To make the journey enjoyable and colourful, children are greeted at the check-in by a friendly crane – the symbol of LOT. Young travellers can also use special stairs that will help them get their first experiences and get in touch with ground staff.

    Apart from the new mobile version of the page lot.com and the improved mobile app. The  update includes more than 40 changes, i. a. new starting page layout and PassBook boarding pass tool (for iOS users).

    It is now possible to use the airkiosk with no limits (recommended not only for the enthusiasts of aviation gadgets) and the Shop&More duty-free shopping offer, also on European flights. Moreover, it is possible to do your shopping on-line and have it delivered on-board.

    But there is more. New features, “My Favourite Seat” and “My Favourite Device”, have also been added at lot.com.

    In addition, on your way to one of over 40 destinations all over the world, you can choose from a wide selection of insurance options available at lot.com.

    Book now at www.lot.com and travel from 2 November 2014 to 22 March 2015 even 50% off!

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact: 

    Małgorzata Kozieł

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.10.14 10:00

  • LOT - the best Eastern European airline!


    Warsaw, October 8, 2014 - LOT Polish Airlines recognised by the readers of prestigious British magazine ‘Business Traveller’ for the 17th time.

    The statuettes were handed in London. The award on behalf of the carrier was received by David Bentley, the UK representative of LOT Polish Airlines.

    The award proves the quality of service offered by LOT. The Polish carrier was chosen the best Eastern European airline by the readers who voted in a special survey for carriers who, as they believe, offer the highest standard of passenger service. LOT was first awarded by the magazine in 1998.

    “I would like to thank our Passengers, as receiving this award for the 17th time is a great proof of support to us. I am glad that our efforts and changes in our offerings are noticeable. I would also like to congratulate all LOT’s staff for their everyday commitment in this area. We all want LOT to be a modern European airline that is able to compete effectively and set standards with its flexibility and broad portfolio. It is not the size but the ability to adapt and quickly respond to the market needs that makes the power” - says Sebastian Mikosz, CEO LOT Polish Airlines.

    The Business Traveller distinction is another honour awarded to LOT. In the past years, the travellers and readers of tourist magazines also ranked high and rewarded the level of services and products of the Polish carrier. In the past, the airline received awards from the Global Traveller magazine, American edition of Business Traveller and Reader’s Digest.

    Business Traveller is one of the most renowned magazines in the British market, addressed to business class travellers. The readers include representatives of managerial staff, managers and experts in finances and tourism. The magazine has been published in the UK since 1976.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.10.08 13:00

  • LOT brings profits from flying after nine months of 2014


    Warsaw, October 2, 2014 - LOT Polish Airlines continue to boost profits. The cash flow in the company at the end of September is good enough so, at least by the end of October, LOT will not apply for the second tranche of public aid which it should have requested more than a year ago. It was only just after August when the company started to be in the black. Currently, brought profits on the level of a few dozen million PLN.

    LOT continues to perform as predicted in the annual financial forecast. This means that by the end of 2014, the airline will reach the result on its core business of ca. PLN 70M in the black. This is consistent with the assumptions of the Restructuring Plan.

    “We consistently strive to sustained profitability. At the end of August, we recorded a positive result on the core business on cumulative basis. This means that, following years of loss, it was only within eight months when LOT begin making money on flying. September was a very good month. We succeeded in making profit at the level expected in the budget. Following an initial summary, we know that we are now a few dozen million PLN in black on cumulative basis. Therefore, with the cash flow being better than expected, we are still able to finance the challenging restructuring process ourselves, and still refrain from requesting the public aid. This is why we are postponing our decision on whether to apply to the owner for the payment of the second tranche of aid at least till the end of October" – said Sebastian Mikosz, CEO LOT Polish Airlines during the European Forum of New Ideas in Sopot.

    "It is also worth noting that our current financial standing is exclusively the effect of the efforts and consistent actions of the company. No market-related factors, such as jet fuel prices or exchanging rates, have helped us so far, as it was partly the case in the past years” ­Sebastian Mikosz added.

    LOT has repeatedly assured that, if the second tranche of aid was requested, it would be certainly much lower than assumed. According to the Restructuring Plan, the company should have received PLN 381M, in August of the past year.

    However, in 2013, LOT improved its financial results considerably. The last year was closed with a slight loss on the core business, of PLN 4M only. That result was still by PLN 138M better than assumed in the Restructuring Plan. 2013 was also the first year of many in which LOT recorded a net profit. It amounted PLN 26M.

    LOT owes its positive results to continuous transitions. The carrier continues to improve the quality of services, launches new products, extends its portfolio and approaches new passenger groups. The actions include for instance the new LOT Economy Simple tariff introduced on European flights, addressed to those for whom the ticket price is of utmost importance. It allows even 30% cheaper flights. On the other hand, LOT has launched the new LOT Economy Plus class. This solution, however, is addressed to those for whom quality is most important. The business class service is still being improved too.

    Also the new philosophy of creating a map of routes, which was introduced this summer, begins to pay off. LOT has increased its transit capacities by as much as over 40%. It means that passengers travelling via Warsaw will be able to change more comfortably on their way to other cities in Poland and destinations in the Central and Eastern Europe. The carrier continues this direction of changes by introducing a flight schedule for the upcoming winter season. Such options are among the reasons why LOT becomes the airline of choice for a growing number of passengers from both Poland and the entire region.

    2014 is also the first year in which the “Dreamliner’s effect” fully works. Last year, LOT partially used the legacy fleet. The first Boeing 787 jets started to fly in June, and all long-haul flights have been operated with Dreamliners only from August. Since the beginning of this year, only those state-of-the-art aircrafts make the long-distance fleet. They are popular among the passengers but also bring tangible benefits, such as fuel savings and the like. LOT owns currently six Dreamliners which are used on the regular route map and, according to the Restructuring Plan, they are also hired to other airlines. In winter, the aircrafts will also operate charter flights for two largest tour operators in Poland.

    At the end of this July, the European Commission made a positive decision about LOT. The Restructuring Plan was approved and the public aid was found to have been lawfully granted. The restructuring process of the company will formally end at the end of 2015. Until that time, LOT may not open new connections. However, the first (especially long-haul) new flights are due to be announced at the beginning of the next year. At present, details of the new company policy are being worked on.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

     

    2014.10.02 13:00

  • Sky shopping on board LOT aircraft available on European routes!


    Warsaw, 25 September 2014 - Every woman dreams of gifts of pearls, and LOT makes the dream come true. Polish airlines introduce Shop & More shopping available also on selected European routes.

    For many years, LOT passengers have been familiar with the very popular duty free sales offer during long-haul flights. Recently, the product offer has been slightly modified, extended and described in a modern and more user-friendly brochure. A few months ago, the carrier also introduced on-line shopping with on board delivery. All Dreamliner flights to and from Chicago, New York, Toronto or Beijing allow passengers in all travel classes to choose from a wide selection of affordable luxurious goods or pick up their shopping order made before the flight at airkiosk.lot.com.

    Recently, LOT has been undergoing significant changes and launching new products and services to meet customer needs. Due to the popularity of sky shopping on long-haul flights, LOT has introduced a similar option on most European flights lasting over 90 minutes.

    For starters, the special brochure available on board LOT aircraft includes top-quality Visanti pearl jewellery. The most popular products were selected from over 2,000 designs, and the brochure features necklaces, bracelets and pendants for example.

    LOT is planning to extend the shopping offer depending on passenger demand.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.09.25 13:00

  • Polish version of “Mamma Mia!” and special LOT aircraft in the spotlight!


    Warsaw, 23 September 2014 - The stars of music, theatre, cinema, culture, art, sport, business and politics have been choosing LOT for years. The Polish airline aircraft have often carried world-famous celebrities. Right now, ABBA is returning on board one of LOT Polish Airlines aircraft. ROMA Musical Theatre has just presented the cast of the Polish “Mamma Mia!” musical in a unique atmosphere among planes.

    Polish version of “Mamma Mia!” and special LOT aircraft in the spotlight!

    Artists playing the main roles were presented against a LOT aircraft with special musical livery. The presentation took place on Tuesday in the LOT AMS hangar and was accompanied by the first public performance of Polish adaptations of two ABBA songs. It. The venue was not accidental - the actors and creators of the musical got off the unique, one-of-a-kind “Mamma Mia!” aircraft - LOT Embraer 175 with special “Mamma Mia!” livery. It is part of the cooperation with the ROMA Musical Theatre in Warsaw, which is preparing the Polish première of the musical based on the greatest hits of the Swedish band.

    The unique aircraft can be spotted at a number of European airports. The Embraer, registration SP-LIA, made its first flight on 18 September.

    LOT is becoming a modern European airline, but is also happy to take part in the project connected with the inspiring music events of the past. I am certain that the Polish version will be innovative, spectacular and will offer a chance to rediscover the old hits”, says Sebastian Mikosz, CEO of LOT Polish Airlines. “For many years, our aircraft have welcomed the greatest stars of Polish and world stages. ABBA has been among them. I hope that not only the sentiment for their songs but also the travel comfort in each of our three classes on short-haul flights will encourage a lot of people to visit Poland, adds Sebastian Mikosz.

    Naturally, Embraer with the new livery made its maiden flight  to the capital of Sweden, the home town of the talented four. It is a reference to the autumn of 1976, when ABBA travelled with LOT on the Stockholm - Warsaw - Stockholm route during their first and only visit to Poland.

    The LOT “Mamma Mia!” aircraft operates all European routes and is popular not only among ABBA fans. While boarding, passengers hear the band’s greatest hits: Mamma Mia, Chiquitita, Take a chance on me, Waterloo and Voulez - Vous.

    LOT is the official airline of the ROMA Musical Theatre. A 2-year-long partnership began with the production of the “Mamma Mia!” musical.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

     

    2014.09.23 13:00

  • To London with LOT Dreamliner!


    Warsaw, 18 September 2014 - A spacious cabin, larger windows, unrivalled comfort and great on-board entertainment. A Dreamliner flight is pure air pleasure! Starting today until the end of October, LOT Dreamliners - so far mostly known to passengers travelling to the USA, Canada and China – fly from Warsaw to London on Thursdays and Fridays.

    In order to experience the advantages of a Dreamliner, you need to get on board and fly! The possibility to see what it is like to travel with the state-of-the-art passenger plane will be now available to those travelling with LOT to the capital of the United Kingdom.

    Boeing 787 Dreamliner will operate Warsaw - London - Warsaw afternoon flights LO 279 and LO 280 on selected Thursdays and Fridays until 24 October. Passengers will be able to choose from three travel classes: LOT Business Class, LOT Premium Class and LOT Economy Class. Round-trip prices to London start from PLN 499 at lot.com.

    "London is one of the top business destinations operated by LOT. We are glad that passengers travelling with us will have a chance to experience a Dreamliner flight. The offer is appealing not only to those going directly from Warsaw to London, but also to transfer passengers. Our network is designed so that the connection can also be used by people travelling through the Warsaw hub from other Polish and European cities. It is also convenient to passengers flying from and to Beijing who can swiftly transfer from one Dreamliner onto another" - says David Garcia, Chief Commercial Officer, LOT Polish Airlines.

    On a daily basis, LOT Dreamliners operate long-haul flights - to New York, Toronto, Chicago and Beijing. LOT fleet includes six Dreamliners, and two more will join LOT in 2016 and 2017 respectively.

    LOT offers three convenient flights a day from Warsaw to London Heathrow: LO281 departing at 7:50 am, LO279 at 3:10 pm and LO285 at 8:00 pm; from London to Warsaw: LO286 at 6:35 am, LO282 at 10:25 am and LO280 at 5:50 pm. The departure and arrival times are organised so that passengers can easily change to other European and intercontinental LOT flights.

    This year, LOT Polish Airlines will also move their operations to a new, state-of-the-art Heathrow terminal T2, referred to as "The Queen's Terminal", purpose-built for the Star Alliance members. It will also significantly improve travel comfort.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.09.18 13:00

  • Best fares and service in flights to Brussels with LOT!


    Warsaw, 18 September 2014 - LOT launches a special offer on flights to Brussels. The Polish carrier - the leading airline operating the route from Warsaw to the heart of the European Union – offers the most convenient travelling options not only to Business Class passengers. Starting from 18 September, LOT introduces great new ticket prices to and from Brussels in the LOT Economy Simple tariff.

    Return tickets from Warsaw to Brussels start from PLN 279, and from Brussels to Warsaw - from EUR 68. Recently, LOT has introduced new travelling options including the new LOT Economy Simple tariff and the new LOT Economy Plus class that applies to European routes. The new tariff offers the possibility to travel even 30% cheaper and is designed mainly for tourist travels and the new class is mainly for business trips. Both are becoming more and more popular.

    The LOT Economy Simple ticket allows passengers to check in on-line or at the airport, get a drink and a sweet snack on board and collect miles in the loyalty programme. The tariff is designed mostly for tourist travels or short weekend getaways with only the carry-on luggage.

    Noteworthy is the new LOT Economy Plus class that offers business passengers and corporations a business product at an attractive price. The ticket includes a dedicated hotline shared with the Business class check-in, luggage and boarding priority, and in case the aircraft has no access to a jet way in Warsaw, there is a dedicated bus. There are even more advantages on board – the choice of meals, drinks and alcohols just like in Business class, newspapers and a seat in front of the cabin. In addition, passengers now receive more miles in the loyalty programme.

    LOT is the leading airline operating the Warsaw – Brussels – Warsaw route. Flight times provide the most convenient travelling possibilities. Three flights a day allow, e.g. to attend a meeting in the city of business and numerous European institutions and return to Warsaw in the evening the same day. In order to spend a great weekend in Brussels, just take a LOT flight departing on Friday at 7:50 pm and go back on Sunday at 7:15 pm.

    The versatile LOT offer provides each passenger with the most convenient solution. You can choose from a wide selection of services, three travel classes (Business, Economy and Economy Plus) and the LOT Economy Simple tariff.

    For more details go to lot.com.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.p

    2014.09.18 10:00

  • Fly with LOT to the rhythm of famous “Mamma Mia!” musical!


    Warsaw, 18 September 2014 - LOT Embraer 175, registration SP-LIA, has changed its livery and become the world’s first official aircraft of the “Mamma Mia!” musical.

    The livery change is part of the cooperation with the ROMA Musical Theatre in Warsaw, which is now working on the Polish premiere of the musical based on the greatest hits of the Swedish band ABBA.

    The aircraft made its first flight from Warsaw to Stockholm.

    ABBA travelled on board our aircraft along this route during their first and only visit to Poland. It was a long time ago. Since then, LOT has become a modern airline. Similarly, the musical Mamma Mia! as adapted by the Roma Theatre will be a chance to rediscover famous and popular hits of the Swedish band”, says Sebastian Mikosz, CEO of the LOT Polish Airlines. “We are excited about our cooperation on this unique production prepared in an innovative and spectacular way. I hope that not only the sentiment for ABBA’s songs but also the travel comfort in each of our three classes on short-haul flights will encourage a lot of people to visit Poland, added Sebastian Mikosz.

    The aircraft with “Mamma Mia!” livery will operate all European LOT flights. Passengers can also expect a surprise on board. While boarding, they will hear ABBA’s greatest hits: Mamma Mia, Chiquitita, Take a chance on me, Waterloo and Voulez-Vous.

    On 23 September in Warsaw, the Polish cast of the musical will be announced at a press conference. The musical is scheduled to première in February 2015.

    In addition, ABBA fans can choose from LOT Travel offers. They include a unique package with Stockholm sightseeing in the footsteps of the legendary band. 

    Fly with LOT to the rhythm of famous “Mamma Mia!” musical!

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 


    For more information please contact:

    Barbara Pijanowska – Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.09.18 09:00

  • LOT is now in the black!


    Warsaw, September 4, 2014 - LOT Polish Airlines consistently improve their financial standing. After 8 months of this year, the Airline is now in the black, meaning the positive result on the core business has been achieved. This is in line with the assumptions of the Restructuring Plan.

    LOT effectively seeks to achieve sustainable profitability. At the end of August, the Airline exceeded the cumulative break even point. This means that, following years of loss, the company is making profits on its core business which is flying.

    Compared to the corresponding period of 2013, we have attained the result which is ca. PLN 100M better. We consistently pursue our goals and meet our annual financial forecast. According to the Restructuring Plan, approved by the European Commission, in 2014 we are expected to achieve the return on ordinary activities of more or less PLN 70M. The company makes tremendous efforts on its way to effective restructuring. The improvement of our effectiveness is marked in all aspects of our operations, which is appreciated by both our passengers, and partners in business. Reaching the break even point is the exclusive success of the company’s activities. There are no market-specific factors, such as aviation fuel prices or currency exchange rates, that would help us in it, as it was partially the case in the last year” - says Sebastian Mikosz, CEO, LOT Polish Airlines.

    It was already in 2013 when LOT improved its financial results. The last year was closed with a slight loss on the core business, of PLN 4M only. The result was still by PLN 138M better than assumed in the Restructuring Plan. 2013 was also the first year of many in which LOT recorded a net profit. It amounted to PLN 26M.

    As the situation is still improving, LOT continues to finance the difficult restructuring process exclusively with its own resources. At least by the end of September, the Airline will not apply for the second tranche of public aid, although it should have done so in August of last year. It is also known that the amount of the second tranche will be finally smaller than assumed.

    LOT owes its positive results to continuous transitions. The carrier continues to improve the quality of services, launches new products, expands its portfolio and approaches new passenger groups. For example, the new LOT Economy Simple tariff was recently added for European flights for those for whom the ticket price is crucial. It allows even 30% cheaper flights. On the other hand, LOT has launched the new LOT Economy Plus class. This solution is addressed to those for whom quality is the priority. The business class service is still being improved too.

    Also the new philosophy of creating a map of routes, which was introduced this summer, begins to pay off. LOT has increased its transit capacities by as much as over 40%. It means that passengers travelling via Warsaw will be able to change more comfortably on their way to other cities in Poland and destinations in the Central and Eastern Europe. The carrier continues this direction of changes by introducing a flight schedule for the upcoming winter season. Such options are among the reasons why LOT becomes the airline of choice for a growing number of passengers from both Poland and the entire region.

    2014 is also the first year in which the “Dreamliner’s effect” fully works. Last year, LOT partially used the legacy fleet. The first Boeing 787 jets started to fly in June, and all long-haul flights have been operated with Dreamliners only from August. Since the beginning of this year, only those state-of-the-art aircrafts make the long-distance fleet. They are popular among the passengers but also bring tangible benefits, such as fuel savings and the like. LOT owns currently six Dreamliners which are used on the regular route map and, according to the Restructuring Plan, they are also hired to other airlines. In winter, the aircrafts will also operate charter flights for two largest tour operators in Poland.

    At the end of this July, the European Commission made a positive decision about LOT. The Restructuring Plan was approved and the public aid was lawfully granted. The restructuring process of the company will formally end at the end of 2015. Until that time, LOT may not open new connections. However, the first (especially long-haul) new flights are due to be announced at the beginning of the next year. At present, details of the new company policy are being worked on.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. Since 2013, LOT – as the first airline in Europe – has had 5 Boeings 787 Dreamliners in its long haul fleet.


    For more information please contact:

    Barbara Pijanowska - Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.09.03 13:00

  • LOT beats records on the Dreamliners!

    Warsaw, August 27, 2014 - LOT shows again how to manage fleet effectively. SP-LRA, the first Dreamliner delivered to LOT’s fleet has already completed 1,000 flights. The last one, marked SP-LRF and called “Franek” by the passengers, has beaten the record of monthly flight hours. In July, “Franek” spent more than 500 hours in air!

    The entire fleet of LOT’s Dreamliners have already completed over 4,200 flights and spent over 28 000 hours in air - enough to fly 560 time around the Earth. Thanks to that, LOT has found itself among the leading airlines which use the Dreamliner fleet most effectively.

    "The operating data of LOT’s Boeing 787 Dreamliner aircrafts prove that those are modern and increasingly reliable airplanes which are gradually recovering from their early ‘childhood’ problems. They also prove that we can manage our fleet very effectively. The Dreamliners operate mainly on scheduled flights to the USA, Canada and China, but they also operate charter flights, particularly in winter, when they are less used on regular routes due to the lower season" - says Ewa Kołowiecka, COO LOT Polish Airlines.

    Dreamliners in LOT’s livery operate on everyday flights to New York, Chicago, Toronto and Beijing. From the past winter, thanks to collaboration with two largest Polish tour operators, Boeings 787 Dreamliner operate also on charter flights to the most popular exotic tourist destinations in the world. This winter, they will fly among others to Dominican Republic, Cuba, Thailand, Mexico, Vietnam and South Africa.

    Boeing 787 Dreamliner aircrafts are the world’s most modern aircrafts being used. With advanced technology they offer reduced fuel consumption, improved passenger comfort and are highly appreciated by crews.

    Technical solutions not available so far in other airplanes which add to the passenger’s comfort include reduced cabin pressure, more humid air or LED lighting that imitates the times of a day.

    LOT offers three unique travel classes on boards of the Dreamliner: LOT Business Class with modern flat bed seats and a guarantee of culinary experiences as in a top-class restaurant; LOT Premium Economy Class with increased space between seats and a rich, varied menu, and LOT Economy Class with comfortable seats with individual entertainment systems, headrest and footrests.

    At present, LOT operates on six Dreamliners. The following two aircrafts will be delivered in 2016 and 2017.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Barbara Pijanowska - Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.08.27 13:00

  • LOT Cargo best in the Polish market thanks to the Dreamliners!


    Warsaw, August 11, 2014 - LOT Cargo strengthens its leading position in the Polish market for carriage of goods by air. Following the first six months of this year, a 17% increase has been recorded. This result is acknowledged by the research made by World ACD, the worldwide expert in collection and processing data from the air cargo markets.
    In the first half of 2014, the Cargo and Mail Bureau at LOT Polish Airlines recorded a 17% increase in the volume of cargo transit from Poland, comparing to an equivalent period in the past year. The data comes from a report released by World ACD, a company that collects and processes transit data of most of the airlines in the world. Such results, in continually growing market for cargo transit by air, put LOT Cargo in the leading position in Poland. The success has been the result of so called “Dreamliner’s effect”, i.e. increasing cargo space in the Boeing 787 aircrafts operated by LOT. Majority of cargo transit on the board of LOT’s aircrafts is handled by Dreamliners.

    More than 80% of our cargo transit is handled by the Dreamliners. Six jets available at LOT during the summer season offer a total capacity of over 60 tons of goods that can be carried everyday. W use those possibilities on all routes, including the charter ones, but particularly on long-haul flights to the USA, Canada and China” - says Mariusz Kuczek, General Manager, Cargo and Mail Bureau at LOT Polish Airlines. 

    The market for cargo and mail carriage in Poland and Central Europe is steadily growing. With over 3 thousand tons of cargo carried on boards of LOT’s jets outside Poland we are in the leading position and can offer competitive advantage to our customers” - Mr Kuczek adds. Thanks to the dynamic growth, the national carrier has already gone beyond 20% share in the Polish market for cargo transit.

    The Cargo and Mail Bureau at LOT Polish Airlines has offered its services since 1995. The Certificate of Compliance with the Quality Management System according to ISO 9001-2000 issued by Lloyd’s Register Quality Assurance is a proof of high quality services. The Headquarters of LOT Cargo is located in Warsaw at 39 17 Stycznia Street and in the Cargo Terminal at 35 Wirażowa Street. It also has its branches in Poland, in Krakow and Wrocław, and abroad, in Minsk, New York and Chicago. Cargo services are available through a worldwide network of agents and representatives, from the Far East, Europe, Africa to the North and South America.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    For more information please contact:

    Barbara Pijanowska - Kuras

    Rzecznik Prasowy PLL LOT S.A.

    Tel.: +48 (22) 606 79 19

    Tel.kom.: +48 731999924

    E-mail: media@lot.pl

    2014.08.11 13:00

  • LOT and AEGEAN - new possibilities to fly to sunny Greece


    Warsaw, August 1, 2014 - LOT Polish Airlines improve transit from Warsaw to Athens and further expand codeshare cooperation with AEGEAN Airlines under Star Alliance. 

    Starting today, LOT together with Greek AEGEAN airlines will offer six flights a week on Warsaw – Athens – Warsaw route, and to further explore the sunny islands from there.

    This is another part of the modifications which are consistently made to the route map according to the Restructuring Plan.In the summer, for example, LOT has made corrections of the times of operation on more than 20 routes, which, according to the policy adopted, has increased the passenger transit capacity in Warsaw by ca. 40%. This effect was achieved despite the fact that the route map of the carrier was not expanded. The connection to Athens is a part of that.

    However, the cooperation between both airlines will not include offering of common flights for passengers travelling only between Warsaw and Athens or the other way round. In the summer 2015 season, the joint offer will be addressed to transit passengers travelling via Warsaw or via Athens from/to other initial/destination airports.

    Both partners will operate on the route to the Greek capital by October 25. In winter, AEGEAN Airlines will keep three flights a week in their schedule with the support of LOT who – according to the Restructuring Plan – suspends this connection for the time being.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 


    For more information please contact:

    Barbara Pijanowska - Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.08.01 13:00

  • The European Commission says official ‘yes’ to LOT!


    Warsaw, July 29, 2014 – Today the European Commission has formally approved the Restructuring Plan of LOT and found the state aid granted to the carrier lawful in terms of the provisions of EU legislation. The official decision thereby puts an end to the formal proceedings in Brussels related to the Polish national carrier.

    Sebastian Mikosz, Chief Executive Officer of LOT: “This is a very important day for LOT. The Commission’s investigations of our Restructuring Plan confirmed that we are adhering to the provisions of EU law. The measures foreseen in the Plan avoid distortions to the market, and ensure our long-term competitiveness. We have indeed cut our costs dramatically, and have improved our revenues so that, after many years of losses, LOT can finally return to sustainable profitability. I would like to thank our passengers who, in appreciation of our new products and services, believe in the changes we are making. Our improving results reflect their valued recognition. LOT is becoming a modern and flexible European carrier connecting Poland, Central and Eastern Europe with key regions of the world, who can quickly react to and address the expectations of the market.

    The EC decision of today puts an end to the formal proceeding. LOT continues to consistently implement the Restructuring Plan, and the European Commission will monitor it. From the formal point of view, the process will be completed in October 2015.

    In 2012, LOT had successfully filled for and receiving a Rescue Aid which was approved by the European Commission in May 2013 subject to the submission of an EU-conform Restructuring Plan. According to the Guidelines of the European Union on Rescue and Restructuring Aid, state aids can be approved only if strict conditions are met. LOT had developed and implemented a far-reaching restructuring plan, which offset the distortive effects of the Rescue Aid by discontinuing several profitable routes, reducing the amount of capacity and providing significant own contributions towards the cost of restructuring. These measures ensure that LOT will remain a long-term competitive airline. The Plan have been submitted in June 2013.

    In 2013, LOT recorded for the first time in five years a net profit of PLN 26 million, instead of almost PLN 200 M loss envisaged in the Restructuring Plan presented to the European Commission. The result of the base business was only minus PLN 4 m. It was, therefore, by PLN 138 M better than assumed in the Plan. LOT restructured its network and saved operating cost also by using Boeing 787 Dreamliner jets. The Airline underwent successfully the process of phasing out old generation aircraft such as Boeing 767 and Boeing 737 jets with significant cost associated with this operation. The Company implemented painful and difficult process of employment restructuring reaching about 35% reduction factor of the ground personnel and saving 45 mln zł last year.

    In 2014 LOT continues to address all elements of its revenue generating activities to improve margins, including introducing new ancillary services and better revenue management.
    The company progress to renegotiate the procurement contracts with suppliers to keep cost savings and efficiency improvement. Preliminary results for first half of 2014 meet the assumptions and financial projections set the Plan.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.


    Media contact:

    Barbara Pijanowska-Kuras

    Spokesperson LOT Polish Airlines

    Tel.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.07.29 12:00

  • LOT’s new online benefits - premium meal during the flight or leisure equipment for your holidays


    Warsaw, 25 July 2014 – Exquisite cuisine while travelling in the economy class? Online payment for carriage of a guitar or golf equipment? LOT adds further improvements and novelties for its passengers today.

    Within just a few months following the introduction of the ‘Lot Upgrade’ service, which allows travelling in a higher class at a very good value for money, LOT is to launch ‘My Premium Menu’. With this new service, one can opt to choose a Premium Club meal at the very moment of buying economy class tickets for long-haul flights on the Dreamliner. ‘My Premium Menu’ is available through all sales channels, namely the Call Centre, lot.com, the airline or agent’s offices. What is more, the new service can be purchased through the carrier’s website, even after a flight has been booked. You just add it in ‘My Reservation Menu’ maximum 12 hours before the flight. And then, all you have to do is to enjoy delicious meals during your flight. The Premium class menu is not only exquisite cuisine. Professional waiter service, to make the passengers feel like in a ‘sky restaurant’ is also included.

    The Premium class meal is only PLN 100, regardless of the Dreamliner’s destination. The service can be purchased with an economy class ticket on all long-haul flights of LOT, i.e. to New York, Chicago, Toronto and Beijing.

    From today it is also possible to pay online for the carriage of sports or special equipment with ‘My Leisure Equipment’ service. Travel with golf equipment, skis or guitar can now be ordered during or after ticket reservation on lot.com.

    When planning to carry more luggage than included in the fare, the ‘My Extra Baggage’ service is worth attention. With this service, the passengers will save as much as 20% paying in advance for the excess baggage.

    For all information about the extra services and carriage policy visit lot.com.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. Since 2013, LOT – as the first airline in Europe – has had 5 Boeings 787 Dreamliners in its long haul fleet.


    Media contact:

    Barbara Pijanowska-Kuras

    Spokesperson LOT Polish Airlines

    Tel.: +48 (22) 606 79 19

    Mob.: +48 731 999 924

    E-mail: media@lot.pl

    2014.07.25 13:00

  • LOT reinstates flights to and from Tel Aviv


    LOT Polish Airlines reinstates flights to and from Tel Aviv. First flight is planned due the schedule in today’s evening at 10:55 PM.

    Bookings on these flights are available. Special procedure for the passengers who decided to cancel their reservation or change their travel dates at no extra charge is still in force. This procedure says that passengers who have purchased tickets to Tel Aviv (issued before 23rd of July for travel between 23rd of July and 15th of August) until 31st of October may rebook their reservations for another date or in case of cancelled flights within next two weeks (until 6th of August) they may apply for refund. Upon special request LOT reroutes tickets to Tel Aviv on flights to Larnaca.

    To rebook their flights we kindly ask our passengers traveling to and from Israel to contact our call center at 0 801 703 703 (from Poland) or +48 22 577 99 52 (from aboard).

    Recent information are available on lot.com. LOT is constantly monitoring situation in the region and is in constant contact with the relevant services, decisions on flying to Tel Aviv are taken on a regular basis depending on the situation.

    2014.07.24 20:00

  • Passengers choose LOT as the best EMEA airline


    New York, 24 July 2014 – LOT Polish Airlines have won the GlobeRunner Award in the Best Airline for Europe/Middle East/Africa category granted annually by the prestigious internet portal Frequent Business Traveler. The award is a very special achievement, as the winner is chosen in a voting by the most frequent business travellers from all over the world.

    Over 150,000 Frequent Business Traveler readers – the most experienced and demanding travellers – cast the vote. This year, they were choosing the best airlines in different parts of the world, the best hotels or airports. LOT Polish Airlines were awarded the title of the Best Airline in the EMEA region. The award ceremony took place in New York.

    Our road warrior readers singled out LOT Polish Airlines as the Best Airline in Europe, Middle East in Africa – said Jonathan Spira, editorial director of Frequent Business Traveler. – Their knowledge of what’s good and what’s not in travel makes their votes particularly meaningful.

    The GlobeRunner Award is yet another proof that we respond to our passengers’ needs in the way, they most appreciate. We keep working, so that passengers can travel safely, fast and comfortable – said Robert Moren, Head of Corporate Communication Department, LOT Polish Airlines, who accepted the prize on behalf of LOT. – Thank you all who voted for us. This award is a confirmation that our Business Class on the route to Europe, operated by most modern B787 Dreamliner, is unbeatable – he added.

    LOT had received a number of Polish and international awards. For example, it has been awarded dozen Best European Airline titles and other international prizes from such magazines as Business Traveller or Globe Travel as well as many domestic awards in Poland.

    LOT Polish Airlines is one of the oldest airlines in the world, connecting Poland with the world from 1929. Currently, airplanes under LOT colours fly to nearly 60 destinations in Europe, North America, Middle East and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries.


    Media contact:

    Barbara Pijanowska-Kuras
    Spokesperson LOT Polish Airlines
    Tel.: +48 (22) 606 79 19
    Mob.: +48 731 999 924
    E-mail: media@lot.pl

    2014.07.24 13:00

  • LOT suspends flights to Tel Aviv until Monday 28th


    Due to the tense situation in Israel LOT has decided to suspend all flights to Tel Aviv until the end of Monday July 28th. Decision has been made for the sake of safety of our passengers. With this decision these flights are no longer available in our booking system.

    Additionally passengers who have purchased tickets to Tel Aviv (issued before July 23th) until October 31th 2014 can rebook their reservations for another date (free ticket change allows passengers to change their flights for later dates onlyor in case of flights within next two weeks (until August 6th) they can receive refund in case of cancelled flights. Upon special request LOT reroutes tickets to Tel Aviv on flights to Larnaca. These changes can be made at no charge.

    To rebook their flights we kindly ask our passengers traveling to Israel to contact our call center at 0 801 703 703 (from Poland) or +48 22 577 99 52 (from aboard). Recent information are available on lot.com.

    LOT is constantly monitoring situation in the region. We are in permanent contact with all involved services and institutions. Flights to Tel Aviv will be restored as soon as we have the certainty that our operations are safe.

    2014.07.23 13:00

  • Information for passengers travelling to Ukraine

    LOT places the safety and security of its passenger as a first priority and at this time, since LOT does not operate flights remotely close the Eastern Ukrainian areas where armed conflict has been taking place, LOT flights to the Ukraine will continue to operate as normal. LOT operates flights to Kiev, Odessa, and Lviv, with long haul flights, such as Beijing overflying safely above the Russian territory north of Moscow, while flights to Tbilisi and Erevan bypass over Northern Turkey.

    Passengers travelling by LOT to Odessa, Lviv and Kiev before 15th August are allowed to change their reservations with no additional fee. All passengers holding valid ticket purchased before 17th July can change their flights date (throughout 2014), to the same destination. Free ticket change allows passengers to change their flights for later dates only.
     
    Please contact LOT’s Call Center at: 801 703 703 (from Poland) or +48 22 577 99 52 (from abroad).

    2014.07.17 17:00

  • Star Alliance Chief Executive Board approves Air India membership


    Joining date for National Carrier set for July 11th, 2014

    New Delhi, India – June 24th, 2014 - At its Chief Executive Board (CEB) Meeting held in London on June 23rd, 2014, the CEOs of the Star Alliance network unanimously approved the membership of Air India, clearing the way for the National carrier to become the first Indian airline to join a global airline alliance.

    The integration teams at Air India, Star Alliance and its member carriers will now complete the last necessary work in order to ensure that Air India can offer all Star Alliance customer benefits from July 11th, 2014 onwards.

    Commenting on the decision, Jeffrey Goh, Star Alliance COO said: “We restarted the re-integration with Air India in December last year and just half a year later we are ready to confirm the official joining date. We look forward to welcoming Air India passengers to our global network and offering them our Alliance benefits. At the same time we are pleased to be providing our existing customers improved access to a region which includes the world’s fifth largest domestic aviation market.”

    Rohit Nandan, Air India Chairman and Managing Director said, “Air India worked hard to meet the exacting expectations prior to joining and today, we are elated to be inducted into the Star Alliance family. It is indeed an honour and privilege to be the first airline from India to join the alliance. We eagerly look forward to extending the benefits and privileges of Star Alliance to passengers from July 11th, 2014.”

    Air India will add a total of 400 daily flights and 35 new destinations in India to the Alliance network. The biggest growth will come from its home market which is currently being served by 13 Star Alliance members flying to 10 destinations and holding a 13% market share. Bringing Air India into the equation not only adds more airports but also increases the Alliances market share in India to 30%. Globally, passengers will further benefit from a wider choice on routes connecting North America, Europe, Asia and Australia via the Indian Subcontinent. In total the Star Alliance network will grow to 27 member airlines, offering more than 18,500 daily flights serving 1,316 destinations in 192 countries.

    Reciprocal frequent flyer benefits between Air India’s Flying Returns programme and those of the existing member carries will also become effective on July 11th, 2014. This will provide customers with more options in earning and redeeming, upgrading and obtaining Star Alliance Gold status.

    Customers holding Star Alliance Gold status have access to more than 1,000 lounges across the global network, can check-in at specially designated counters, have an increased baggage allowance and receive priority boarding and baggage delivery. All these benefits will also be provided by Air India.

    About Air India
    Air India occupies a special place in the global and Indian aviation scenario.  It pioneered the aviation in India and its history is synonymous with the history of civil aviation in India.  Air India is not a mere airline that transports passengers, baggage and cargo.  It is a multi-faceted organization.  The aviation infrastructure it has created over the years is a testimony of its contribution.  Apart from servicing of all its aircraft in-house with its own engineering facilities, Air India also undertakes ground handling services of many airlines in many cities in India. 

    Air India has grown to become a mega international airline with a network of 33 destinations across the USA, Europe, Canada, Far-East and South-East Asia and the Gulf. The airline’s domestic network covers 50 destinations, including far-flung areas of the North-East, Ladakh, Andaman and Nicobar Islands.  Air India, today,  flies one of the youngest, state-of-the-art, fleet of aircraft comprising a mix of the wide-body Boeing B777s, B747s,  Airbus A330s, latest acquisition- the B787 Dreamliner and the narrow body Airbus A321s, A320s and A319 aircraft.

    About Star Alliance
    The Star Alliance network was established in 1997 a s the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Air India will be joining on July 11th, 2014 and the integration of Avianca Brasil currently in progress. Overall, the Star Alliance network presently offers more than 18,000 daily flights to 1,269 airports in 193 countries.

    Air India Star Alliance


    For further information please contact:

    Star Alliance Press Office

    Tel: +49 69 96375 183

    Fax: +49 69 96375 683

    Email: mediarelations@staralliance.com

    www.staralliance.com

    Twitter: @staralliance

    www.facebook.com/staralliance

    2014.06.24 12:00

  • Britain's Queen Elizabeth II formally opens Heathrow Terminal 2 - The Queen's Terminal


    The new home of Star Alliance in London

    London, U.K. – June 23rd, 2014 – Her Majesty Queen Elizabeth II formally opened the new home of Star Alliance at London’s Heathrow Airport, unveiling a plaque that names the facility “Terminal 2: the Queen’s Terminal”, in recognition of her long association with the airport.

    Britain’s Queen, who last year celebrated the 60th anniversary of her coronation, also opened the former Terminal 2 building that once occupied the same site as the new purpose-built facility back in 1955. The new Terminal 2 started its operations smoothly earlier this month.

    This latest addition to Heathrow airport will house all 23 Star Alliance member airlines that serve the UK’s only hub airport. So far, United, Air Canada, Air China and ANA have successfully commenced operations there and the remaining airlines will move in gradually by November. This schedule ensures each move is as smooth as possible for passengers.

    Mark Schwab, CEO Star Alliance said: “It is terrific to see this new terminal coming to life as our Heathrow home after so many years of careful planning and construction. We are honoured that Her Majesty the Queen has lent her name to this fantastic new facility which will deliver an excellent service to Star Alliance customers at this major hub.”

    John Holland-Kaye, Heathrow Development Director and CEO designate, said: “Heathrow is delighted to welcome Her Majesty to open her new airport terminal.  Today is a celebration of the great work by many people and many organisations from across the country to create a new front door for the UK.

    “The completion of the new Queen’s Terminal is the culmination of an £11bn private investment programme that delivers a world-class hub airport that the UK can be proud of,” he added.

    Heathrow Airport welcomed The Queen and The Duke of Edinburgh to an opening ceremony attended by over 1,000 people who were either involved in the construction of the building or are part of the team now working in the new terminal.  Her Majesty unveiled a commemorative plaque that will later be installed in a public part of the building for passengers and colleagues to see.  The U.K. Secretary of State for Transport, Patrick McLoughlin MP, gave a short address.

    During the visit The Queen met various people including the Chairman, Chief Executive and Development Director of Heathrow Airport; the Chief Executives of the Star Alliance airlines; Luis Vidal, the lead and concept architect for Terminal 2; a group of prominent British retailers who have recently opened premises in the new terminal; Richard Wilson, the designer of the Slipstream art installation situated in the forecourt of the terminal; and various representatives of companies across Britain who were part of the construction team.

    The 23 Star Alliance member airlines serving Heathrow represent over 20% of the airport’s traffic. It is the first time all Star Alliance carriers will be in a single Heathrow terminal, creating a superior travel experience for passengers, new business opportunities for the member airlines and providing an improved working environment for employees.

    From Terminal 2, the Star Alliance airlines - Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI, and United - will provide over 120 flights a day to 45 worldwide destinations in 25 countries. These provide access to Star Alliance’s global network of 1,269 destinations.

    Further information on Heathrow Terminal 2 can be found at: www.heathrow.com/t2

    About Star Alliance
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 18,000 daily flights to 1,269 airports in 193 countries.


    For further information please contact:

    Star Alliance Press Office

    Tel: +49 69 96375 183

    Fax: +49 69 96375 683

    Email: mediarelations@staralliance.com

    www.staralliance.com

    2014.06.23 13:00

  • LOT’s Dreamliner will operate for Finnair again


    Warsaw, June 18th, 2014 – LOT Polish Airlines increase efficiency in fleet optimization. Since July 1st till July 16th, 2014 one of the LOT’s Dreamliners will operate for Finnish airline Finnair. Aircraft leasing is a part of the Restructuring Plan, which LOT is consistently implementing.

    LOT Polish Airlines’ Boeing 787 will operate the route between Helsinki and JFK airport in New York for two weeks as an implementation of the Finnair scheduled routes network. The cooperation will be based on the wet lease agreement – with LOT’s crew members and cabin attendants.

    – One wide-body aircraft missing from our fleet affects our operations. Even in this situation, we want to serve our customers as well as possible. We are happy to offer a LOT’s Dreamliner to our customers in July – says Ville Iho, COO of Finnair.

    – Regarding the ongoing restructuring process in the European Commission, when we are unable to open any new routes, we are constantly searching for new opportunities to optimize our long-distance fleet. Leasing one of our Dreamliners to Finnair is a part of the Restructuring Plan implementation, submitted to the Commission a year ago – says Ewa Kołowiecka, COO of LOT Polish Airlines. – We have a good experience in cooperation with Finnair. In December–January this year one of our aircraft has already operated on Finnair’s routes. We are glad that our Partner has once again appreciated the highest standards of our service and reliability of our airplanes – she adds.

    Under previous agreement with Finnish airline, LOT’s Dreamliner also operated flights between Helsinki and New York. Finnair’s Airbus A330, which is regularly operating this route, will be undergoing an extra maintenance break.

    LOT Polish Airlines is one of the oldest airlines in the world, connecting Poland with the world from 1929. Currently, airplanes under LOT colours fly to nearly 60 destinations in Europe, North America, Middle East and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries.


    Contact for media:

    Barbara Pijanowska-Kuras

    Spokesperson

    phone.: +48 (22) 606 79 19

    mobile.: +48 731 999 924

    e-mail: media@lot.pl

    2014.06.18 13:00

  • Successful start to operations at new Heathrow Terminal 2


    Media update from Heathrow, United Airlines and Star Alliance

    London, June 4th, 2014 / 12.40 BST Update 1 – Over 4,000 passengers experienced the new purpose-built Terminal 2 in Heathrow in its first eight hours of operation, marking a smooth start to operations in the facility that will house all 23 Star Alliance airlines serving the major UK hub.

    By 12.40 local UK time, more than 1,800 departing passengers had travelled through Terminal 2 and more than 2,400 passengers had flown in to the new terminal. 2,000 bags were checked in and 2,300 delivered to the baggage claim belt for collection.

    “We have experienced a good start to the day in this brand new facility,” said Star Alliance CEO Mark Schwab. “We are pleased to see the delighted faces of customers enjoying this new travel experience.”

    Star Alliance member carrier United Airlines was the first airline to move in to the new facility and was scheduled to operate a total of 34 flight arrivals and departures at Terminal 2 today. These link Heathrow with six destinations in the United States: Chicago, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C./Dulles.

    The other 22 Star Alliance airlines operating Heathrow will move into Terminal 2 over the next six months: the first time all member airlines will be collocated at the airport.

    The Star Alliance airlines serving Heathrow are: Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca*, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI, and United. Together they operate over 121 flights per day to 45 destinations in 25 countries. Each of these flights acts as a gateway to the full Alliance network of more than 18,000 daily flights to 1,269 airports in 193 countries.

    *Note: Avianca will commence service between Bogota and London-Heathrow in July 2014.

    Footage and photos can be found at:

    http://mediacentre.heathrowairport.com/imagelibrary/default.aspx?NewsAreaId=28

    About Star Alliance:
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Air India has been announced as a future member airline with Avianca Brasil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 18,000 daily flights to 1,269 airports in 193 countries.


    For more information contact the relevant press office:

    Heathrow: +44 (0) 20 8745 7224

    United Airlines: +44 (0) 20 8276 6305

    Star Alliance: +49 69 96375 183

    2014.06.04 13:00

  • New Heathrow Terminal 2 starts operations


    First passengers arrive at Star Alliance’s new home at Heathrow

    London, June 4th, 2014 – The new Terminal 2 – the home of Star Alliance at Heathrow – threw open its doors to welcome its first passengers, marking the start of a new travel experience for the 12 million Star Alliance passengers who pass through this leading UK airport every year.

    Star Alliance member airline United is the first to move in to the new facility, known as Terminal 2 | the Queen’s Terminal for her Majesty Queen Elizabeth II. All 23 Star Alliance airlines operating Heathrow will move over the next six months: the first time all member airlines will be collocated at the airport.

    “After many years of planning and construction, tests and optimisation, we at Star Alliance are proud to welcome the first passengers into the new terminal,” said Star Alliance CEO Mark Schwab. “It is particularly fitting that one of our five founder members, United, should operate the first flights from this terminal, which sets new standards for Alliance customer service and seamless travel at this important hub airport.”

    The first flight to arrive at the new terminal was United's service UA 958 from Chicago, which landed at 05:43 local time and reached gate B38 at 05:49, six minutes ahead of schedule. The Boeing 767-300 had 178 passengers and 11 crew on board.

    Terminal 2, designed by lead architect Luis Vidal, was jointly developed by Heathrow, Star Alliance and its member carriers, with the aim of establishing a true seamless hub at one of the world’s premier international airports.

    Optimised for today’s air traveller, the facilities of the 23 Star Alliance airlines are integrated to an unprecedented level – laying the groundwork for customer service excellence. Once all airlines are in residence, connections for transfer passengers will be smoother than ever before at Heathrow, with a standardised minimum connection time of just 60 minutes.

    Move dates for the remaining 22 airlines have been carefully planned to ensure that each group of airlines has time to embed its operations before the next set of carriers moves in.

    Air Canada, Air China and ANA will be the next new occupants, transferring their operations to T2 from June 18th. In July, Aegean, EVA Air, THAI, and Turkish Airlines will move in, together with Avianca – which will launch a service between London and Bogota on July 4th.

    After a break for the European summer holiday period, moves will resume in September with EGYPTAIR, Ethiopian Airlines, Scandinavian Airlines and Singapore Airlines. Then finally, October sees the arrival of Air New Zealand, Asiana Airlines, Austrian, Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, South African Airways, SWISS and TAP Portugal.

    A positive tone for the passenger journey is set by the architectural design of the terminal, which uses natural light to create an open and airy atmosphere. Its open-plan check-in facility is directly adjacent to the security area. Passengers exit security on the top level of a two-tier international departures hall, with a clear view out onto the airport.

    This is just one example of the logical passenger flows that underpin the terminal’s design. Departing and arriving passengers pass through the building on different levels, guided by clear signage. Transfer passengers follow a separate channel from the arrival gate to security and then join the departing passengers flow.

    Technology is integrated into the terminal experience and will be used throughout to give the passenger control of their journey. The check-in area has been specially designed for speed and efficiency. Airlines are grouped in zones, while a row of 81 common use self-service kiosks can be used by any passenger to check in and/or print a bag tag before they proceed to a bag drop desk to hand their luggage to an agent.

    Full-service traditional check-in desks are provided for the use of First Class, Business class and Star Alliance Gold passengers. Premium passengers also have a fast-track option to speed them through the security checks.

    Eight out of 12 gates at the T2B satellite will allow self-boarding, meaning passengers simply pass through a mechanical barrier to board their flight.

    Four airline lounges will be available for premium passengers, including those with Star Alliance Gold status. These are located in the main terminal building and the satellite, so eligible passengers can relax close to their gate.

    The 23 Star Alliance airlines serving Heathrow are Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca*, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI, and United.

    Together they operate over 121 flights per day to 45 destinations in 25 countries. Each of these flights acts as a gateway to the full Alliance network of more than 18,000 daily flights to 1,269 airports in 193 countries.

    The strong Star Alliance hub at Heathrow is expected to act as a catalyst for growth in global passenger traffic to London and to increase the attractiveness of Heathrow as an international transfer airport. It will enhance Heathrow’s standing for the truly frequent international traveller.

    *Note: Avianca will commence service between Bogota and London-Heathrow in July 2014.

    About Star Alliance:
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Air India has been announced as a future member airline with Avianca Brasil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 18,000 daily flights to 1,269 airports in 193 countries.


    For further information please contact:

    Star Alliance Press Office

    Tel: +49 69 96375 183

    Fax: +49 69 96375 683

    Email: mediarelations@staralliance.com

    www.staralliance.com

    Twitter: @staralliance

    www.facebook.com/staralliance

    2014.06.04 13:00

  • LOT Polish Airlines and Turkish Airlines announce their 5th frequencies in Warsaw and Istanbul together with their extended commercial cooperation


    LOT Polish Airlines and Turkish Airlines, currently offering four daily flights between their hubs - Warsaw and Istanbul Ataturk Airport, began to offer their 5th frequencies on the same route as of 29th of May, 2014. This additional frequency will provide passengers more flight alternatives between the two countries by enabling both carriers to utilize the total capacity with maximum benefit and as a result by meeting the rising demand in the market.

    Turkish Airlines and LOT Polish Airlines currently have bilateral codeshare between their hubs, Warsaw-Istanbul v.v. operated by both carriers as four weekly flights. The additional 5th frequency will also be included within the scope of codeshare agreement. Furthermore, the carriers will extend their codeshare cooperation by including their domestic and international sectors. 

    With this enhancement, Turkish Airlines will codeshare on LOT Polish Airlines five-times weekly Istanbul- Warsaw flights, as well as LOT Polish Airlines’ Brussels, Vienna flights and its domestic flight- Krakow. In addition to Turkish Airlines’ five-times weekly Istanbul- Warsaw flights, LOT Polish Airlines will codeshare on Turkish Airlines’ Cairo, Amman, New Delhi and Mumbai flights and its domestic flight- Ankara. The new codeshare routes will begin from 1st of July, 2014. This codeshare is also strengthened through additional bilateral agreements which provides access to each carriers’ network. 

    “We are glad to increase our frequencies in Warsaw and strengthen the commercial cooperation with our valuable partner LOT Polish Airlines. The enhanced cooperation between our airlines will offer further connection possibilities to our passengers. We hope to build up a bridge between our countries and develop it further by feeding each other’s network as two Star Alliance partners.” said Temel Kotil, Ph.D. President and CEO, Turkish Airlines.

    “LOT Polish Airlines and Turkish Airlines are partners in Star Alliance. There have been many years of fruitful cooperation between us. Now, we would like to strengthen it. This way, we also support the process of restructuring and stabilisation of the Company in the commercial aspects. The market demand for flights on Warsaw–Istanbul route is growing, so this is a natural decision made to the benefit of the passengers, as it translates into a better availability and equal choice of both carriers.” - says Sebastian Mikosz, CEO, LOT Polish Airlines.

    To view the flight schedules, please visit www.lot.com.

    LOT Polish Airlines is fifth oldest world’s airline, connecting Poland with other countries since 1929. Currently, airplanes under LOT colors fly to nearly 60 network destinations in Europe, North America, Middle East and Asia as well as to 13 long haul charter destinations in Caribbean, Africa, and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. LOT Polish Airlines has been awarded 16 times by prestigious Business Traveler the title of “The Best Eastern European Airline”. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries. LOT Polish Airlines is the first European airline to fly B787 Dreamliner – currently operates 6 planes of that type.


    About Turkish Airlines
      

    Established in 1933  with a fleet of only five airplanes, Star Alliance member, Turkish Airlines is today a four star airline with a fleet of  251  aircraft (passenger and cargo) flying to 251 cities around the world, comprised of  43  domestic  and  208  international destinations. One of the fastest growing airline companies, Turkish Airlines has received several “Passengers Choice Awards” from the consumer ranking group, Skytrax. Based on 2011, 2012 and 2013 results, Turkish Airlines has been chosen as the winner of “Best Airline Europe”,  “Best Airline Southern Europe”.  Besides, it has been chosen as "Best Business Class Catering” in 2013 Skytrax World Airline Awards.  It has also received awards for its catering and holds a coveted 4-star designation, putting the airline in a small group of top quality carriers. Turkish Airlines was also given the Skytrax designation of “World’s Best Economy Class On-board Catering” in 2010, and Skyscanner’s “Best On-board Food 2011”. Long haul Business Class passengers also enjoy the Flying Chef service on-board.


    About Star Alliance
    Turkish Airlines is a member of the airline alliance, Star Alliance which was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 18,000 daily flights to 1,269 airports in 193 countries.


    Contact for Media:

    Robert Moreń

    Press Officer of PLL LOT S.A.

    tel: +48 (22) 606 79 19

    mob.: +48 536366336

    e-mail: media@lot.pl

    2014.06.02 13:00

  • LOT – new offer and new opportunities to travel


    Warsaw, May 29, 2014 – LOT gives you new travel opportunities. 
    The Polish national carrier expands its offer for both business and leisure travellers. Among other things, June will see the new LOT Economy Plus class and LOT Economy Simple tariff. On the one hand, one can travel more comfortably and, on the other, at even up to 30% lower cost.
     
    LOT Polish Airlines launches new services and extends the target group of customers.
    This is another step in consistently implemented Restructuring Plan. In the past year, the airline focused primarily on cutting cost, looking for savings and began a programme of transitions to improve, among others, the quality of product and standard of services. Those activities are now intensified. LOT has analysed in detail the passenger surveys conducted by TNS Polska. The surveys addressed several aspects affecting the choice of an airline. Another key point of the transitions was the project involving an in-depth analysis of trends and competition in the airline market, conducted for the first time in many years.
     
    “We significantly improved our results in the past year, but cutting the cost alone is not enough.To achieve sustainable profitability, LOT has to grow and take care about the passengers more, by expanding the portfolio, offering better comfort and a broad range of optional services. Our new offerings today best prove that LOT is changing according to the expectations of different groups of passengers, both those travelling in business and for leisure- says Sebastian Mikosz, CEO, LOT Polish Airlines.
     
    LOT Economy Plus is a new travelling class which will be available in June on all LOT’s short- and medium-haul aircrafts. Travelling in this class, the passenger is offered a business product for an economy price. On buying a ticket, every customer is offered a dedicated hotline number, check-in desk together with the business class, priority baggage and boarding service, and a dedicated bus when the aircraft cannot be accessed from a jet bridge in Warsaw airport. There are even more benefits waiting on the board, a choice of meals, beverages and alcoholic drinks as in the business class, everyday press and a seat in the front part of the jet, together with the business class, in front of the so called bulkhead. In addition to that, the passengers will score more miles in the frequent-flyer programs than before. Premium class passengers on long-haul flights will travel in Europe in LOT Economy Plus class.
     
    "The new class is primarily an offer to business travellers who expect a higher standard of service but, for some reasons, they do not want or cannot travel in the business class. For this group of passengers, the comfort, high service standard and possibility to travel fast are important. Therefore, with this class we offer all facilities for a faster check-in, boarding, and luggage collection” - explains Michał Leman, Product and Marketing Office Director, LOT Polish Airlines.
     
    While developing new proposals, LOT has also prepared a special, simple and low-cost tariff LOT Economy Simple, addressed to the passengers who want to decide themselves what services to use and for whom the lowest cost of flight is most important. Ticket prices in this tariff will be even 30 % lower than in the standard economy class.Within the ticket, the passengers have an option for either an online or at the airport check-in, and, on the board, they are served a drink and a sweet snack and score the frequent-flyer miles. This tariff is prepared mainly for leisure travellers and short weekend trip makers, flying only with their cabin luggage. If, in addition to the cabin luggage, they also want to travel with checked luggage, they will be charged PLN 60 extra. In normal economy class, the checked luggage is still carried free of charge.
     
    The return tickets in LOT Economy Simple start from PLN 199. Therefore, with the new tariff, discounted flights are available: to Brussels 30% off (PLN 439 in Economy Simple vs. PLN 638 in Economy), to London – 29% off (PLN 499 in Economy Simple vs. PLN 705 in Economy), to Paris – 24% off (PLN 449 in Economy Simple vs. 458 in Economy). 
     
    But that is not all the news. LOT Gourmet also changes. The economy class passengers on all flights can now enjoy new season and enhanced menu and sets of meals.The pricing still remains competitive to that offered at the airports and by other airlines.
     
    On long-haul flights, however, to and from America and China, in addition to a complete change of menu in all classes, in LOT Business Class, LOT has added new service components since May, so the passengers can feel like in a sky restaurant. Before the take off, together with a welcome drink, they will be served a small appetizer and, after the take off, new will be the soup followed by ice cream as the dessert. The main dish will be prepared on board and served by specially trained cabin crew. The standard appetizer and a cake are still available as an option to the main dish. Passengers on their way back from the US or China to Poland will also have a choice of one of three breakfasts: the continental, fitness and hot ones. The new service in LOT Business Class is therefore more like in a restaurant. In collaboration with Wiesław Wysokinski, the Vice-President of the Polish Association of Sommeliers, LOT introduces also a new wine list and adds cider.
     
    Moreover, on all flights to Chicago, New York, Toronto and Beijing, the number of movies available totally for free in the on-board entertainment system has doubled on Dreamliners in all travelling classes.
     
    The LOT For Business programme also sees changes. They include flexible rules for the use of accumulated points. For example they can pay for hotel accommodation or Business Lounge and shopping at airkiosk.lot.com. In Autumn, new activities will appear in the LdF programme, and the offer will be further expanded.
     
    Other facilities introduced recently by LOT include: My Favourite Seat – an opportunity to select the most convenient and comfortable place in an aircraft, available at an extra charge. In addition to that, My Extra Luggage service is offered, meaning that one can pay 20% less for planned excess baggage.Furthermore, there is a choice available of nine traveller’s insurance packages, Mondial Assistance, and LOT Upgrade package which enjoys increasing popularity. Passengers can bid for Business Class long-haul flight tickets and get them at attractive prices which they propose. All optional services are now available while booking flights with lot.com.
     
    The announced news will be introduced by the end of June. In the summer, the cabin crew will surprise the passengers with new outfits – on its 85th birthday, LOT female flight attendants will wear dresses as it used to be before. It is certainly not the end of changes and further improvement of the service standard. In May, LOT appointed a special mobile team to supervise the service quality at the airport.

    LOT Polish Airlines is one of the oldest airlines in the world, connecting Poland with the world from 1929. Currently, airplanes under LOT colours fly to nearly 60 destinations in Europe, North America, Middle East and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries. 

    Contact for Media:

    Barbara Pijanowska - Kuras

    Press Officer of PLL LOT S.A.

    tel: +48 (22) 606 79 19

    mob.: +48 731 999 924

    e-mail: media@lot.pl

    2014.05.29 13:00

  • LOT - new services and new travel opportunities


    Warsaw, May 29th 2014 – New travel opportunities from LOT Polish Airlines. The carrier expands its offering both for business and tourist travelers. In June, among other things, a new LOT Economy Plus class and LOT Economy Simple tariff are scheduled to be introduced.  On the one hand, one can travel more comfortably and, on the other, at even up to 30% lower cost.

    LOT Polish Airlines launches new services and expands its targeted group of customers. This is another step in consistent implementation of Restructuring Plan. Last year the airline mainly focused on cutting down its costs and seeking ways to economize, it also initiated the process of improving its product quality and service level. Now those activities have been intensified. LOT made a detailed analysis of passengers’ opinion polls conducted by TNS Polska. The polls covered a number of aspects behind the customer’s choice of the airline. Another key point of introduced changes was the implementation of an in-depth analysis of trends and competition on the airline market that has not been conducted in years.

    Last year we managed to significantly improve our performance due to numerous initiatives and cost reduction. But all that is just not enough. In order for LOT to have permanent profitability it must grow and take a better care of its customers by expanding its services, ensuring a higher level of comfort and a broad range of additional facilities to choose from. The new services prove best that LOT is changing according to the expectations of different groups of customers, both those travelling for business and leisure - says Sebastian Mikosz, CEO, LOT Polish Airlines.

    LOT Economy Plus is a new travel class that will be available in June on all LOT aircrafts, on short and medium haul flights. Customers travelling in the Economy Plus will be offered a business product at an economic price. Each passenger holding a ticket will have access to a dedicated helpline number, a check-in desk shared with business class, priority in baggage reclaim and boarding priority. Moreover, in case of absence of an airbridge on Warsaw airport,there will be a dedicated, separate bus. Even more benefits await the clients onboard: a wide selection of meals, beveragesand alcoholic drinks as in business class, daily press and a seat in a front part of the plane before the so-called curtain together with business class. The passengers will also be awarded with a greater number of miles in a loyalty program than previously. The Premium Class passengers on long haul flights will be automatically guaranteed in LOT Economy Plus class in Europe.

    The new class is mostly an offer targeted to business customers who expects a higher class service but for different reasons does not or cannot fly in business class. Comfort, top-class service and the possibility of a fast travel are the most important to that group of customers. Therefore this class offers all privileges that speed up the check-in, boarding, and baggage reclaim, explains Michał Leman, Director of LOT Airlines Product and Marketing Bureau.

    LOT has also prepared a special simple and inexpensive tariff addressed to the passengers who want to decide on which services and fares they care about LOT Economy Simple. Ticket prices in this tariff will be up to 30% lower than those in a standard economic class. The ticket allows passengers to check-in on-line or at the airport, and once onboard they will be provided with a beverage and a sweet snack. They will also collect miles as part of their loyalty program. The tariff was mainly targeted to tourist travelers who like to fly out on a weekend, taking only carry-on luggage with them. If they also want to check-in a piece of luggage they must pay an extra fee of PLN 60. In a regular economic class there is still no extra charge for checked luggage. 

    LOT Economy Simple fares begin at PLN 199 for a return ticket. Hence, thanks to the new tariff you can fly for example to Brussels at 30% less (PLN 439 in Economy Simple vis-a-vis PLN 638 in Economy class), to London - at 29% less (PLN 499 in Economy Simple vis-a-vis PLN 705 in Economy class) or to Paris at 24% less (PLN 449 in Economy Simple vis-a-vis PLN 458 in Economy class). 

    Those are by no means all novelties and it is not the end. Also LOT Gourmet is changing. On all flights the economy class passengers will be able to enjoy a new seasonal and enriched menu and meal sets. The prices remain to be competitive to what can be found at the airports and other airlines.

    Regarding long haul flights to/from America and China, apart from the new menu in all classes, LOT Business Class introduced new service elements starting to make passengers feel like they were in a sky-high restaurant. A welcome drink accompanied by a small appetizer is served before the take-off. Later on other new positions in the menu are: a soup and ice-cream for dessert. The main dish will be prepared onboard and served by especially qualified flight attendants. A traditional starter and a cookie remain an option that can be selected together with the main dish. Passengers returning from the USA or China to Poland will also have a chance to choose one of three types of breakfasts: continental, fitness or hot meal. The new LOT Business Class service has a restaurant-like formula. Together with the Vice-President of the Polish Association of Sommeliers, Mr. Wiesław Wysokinski, LOT has introduced a new wine selection and one new drink - cider.

    Additionally during all flights to Chicago, New York City, Toronto and Beijing on a Dreamliner the number of free of charge  movies available on board was doubled LOT For Business has also a new touch. The main modifications include flexible rules of using the awarded points (for a hotel accommodation or the Business Lounge entrance or shopping at airkiosk.lot.com). In the fall LOT for Business will introduce more initiatives.

    Other services recently introduced by LOT include: My Favorite Seat - a possibility to choose, most suitable and comfortable seat on the plane with an extra fee; My Extra Luggage- the possibility of exceeding your baggage at a reduced price. travel insurance packages (Mondial Assistance) and LOT Upgrade is a chance to submit your own offer for long haul Business Class flight at an attractive price. The former has grown to become more and more popular.All optional services are now available while booking flights at lot.com. The announced news will be introduced by the end of June. In the summer, the cabin crew will surprise the passengers with new outfits – on its 85th birthday, LOT female flight attendants will wear dresses as it used to be before. It is certainly not the end of changes and further improvement of the service standard. In May, LOT appointed a special mobile team to supervise the service quality at the airport.


     

    About LOT Polish Airlines
    LOT Polish Airlines is fifth oldest world’s airline, connecting Poland with other countries since 1929. Currently, airplanes under LOT colors fly to nearly 60 network destinations in Europe, North America, Middle East and Asia as well as to 13 long haul charter destinations in Caribbean, Africa, and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. LOT Polish Airlines has been awarded 16 times by prestigious Business Traveler the title of “The Best Eastern European Airline”. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries. LOT Polish Airlines is the first European airline to fly B787 Dreamliner – currently operates 6 planes of that type.


    Contact person for media:

    Barbara Pijanowska – Kuras

    PLL LOT S.A. Spokesperson

    Tel.: +48 (22) 606 79 19

    Mobile: +48 731 999 924

    E-mail: media@lot.pl

    2014.05.29 13:00

  • "FRANEK" - the sixth Dreamliner in the LOT fleet

    Warsaw, 1 May 2014 - The record interest in the competition for the name of the 6th Dreamliner of LOT Polish Airlines. Today, the "youngest child" of the Polish carrier landed at the Chopin airport in Warsaw. The LOT Polish Airlines fleet was joined by another Boeing 787 with registration numbers SP-LRF and a graceful name of Frank. Such name was given by passengers in an Internet contest.

    Hundreds of thousands visits to our site, nearly 1,300 entries - it is the result of the online contest for the name for the new Dreamliner of LOT. This year is special for us, full of changes and being the Jubilee Year, because we are celebrating the 85th anniversary. Therefore, on the occasion of receiving our sixth Dreamliner, we organised a contest for the name of the machine numbered SP- LRF. The interest exceeded our wildest expectations. We are pleased that this machine raises so many positive emotions - says Barbara Pijanowska - Kuras, a Press Officer for LOT Polish Airlines.

    Internet contest was held in March. The rules were very simple - come up with an interesting name, justify your choice and become a "parent godfather" for the Dreamliner. Ms. Katarzyna Wąchała of Warsaw turned out to be the lucky winner.
    In reward she flew to visit the Boeing factory in Seattle, where these most modern machines in the world are manufactured. Then she returned to Poland with her "baby". In this way she became the first long-distance passenger on the first cruise of the youngest aircraft in the LOT fleet to Warsaw.

    Ms. Kasia invented the name "Franek" (English "Frank") for the sixth Dreamliner. It was glued to the body of the machine and will fly on it to the end of this year. "The choice was difficult, we wanted the name to arouse positive emotions, to be nice, short, easy to read and pronounce for foreigners, creative, intriguing and... somewhat surprising.
    The choice was influenced by the reasons sent by the author " - explains LOT Press Officer. "The registration number of this aircraft is SP- LRF, so: first - F is for Franek, second - F is a 6th letter of the alphabet and 6th Dreamliner in LOT fleet, third - Franek is the Polish, timeless name, fourth - Franciszek is the name of two aces of the skies: Franciszek Peter and Franciszek Jacha and fifth - it is also the name of Franciszek Żwirko" - as Ms. Kasia wrote in her reasons for the choice.

    The contest arouse a lot of interest. The contest website traffic reached 199,393 hits, with 92,709 unique users! There were as much as 1 288 responses.

    Franek - from mid-May will start to fly on a regular long distance connections network of the Polish carrier. The plane with affixed name will be seen at airports in New York, Chicago, Toronto and Beijing. And since the end of October (the beginning of the winter season), Franek may also visit other attractive tourist places in the world, such as: Cuba, Sri Lanka, South Africa, Vietnam, Mexico or Thailand, because during the winter season LOT will perform the long haul charter flights.
    Since August last year, when the fleet was joined by the fifth Boeing 787, LOT has been performing all long-distance flights only by Dreamliners. The Polish carrier was the first airline in Europe to operate this most modern world aircraft. Passengers appreciate the change in product quality and comfort of this machine. They want to fly it. Given the company's financial results and their year-to-year comparison, in 2013, thanks to Dreamliners, LOT gained as much as 95 million Zloty. Business Class (Elite Club), perceived by passengers as the best on transatlantic flights from this part of Europe, has become increasingly popular. LOT's huge success is also Premium Club, being an intermediate offer between business and economy class. Boeing 787 also provides greater business opportunities with respect to cargo transport. In addition, LOT has saved several million Zloty due to lower fuel consumption, just because from mid-2013 the long-distance flights were performed by Dreamliners. Until the end of 2017 the Polish carrier will have eight Dreamliners: the seventh is planned to be accepted at the turn of 2016 and 2017.
    As a reminder, Boeing 787 is a long-haul aircraft (12 000 km) with a maximum cruising speed of 875 km / h, length of 57.72 m and a wingspan of 60.13 m. It has 252 passenger seats. The specially designed interior gives a feeling of spaciousness on board. Windows larger by ca 30% provide an excellent view, an appropriate pressure gives
    a greater sense of comfort, and the higher humidity as well as adequate filters ensure clean and healthy air. Luggage lockers are larger, and LED lighting system imitates daylight and adjusts to the time of the day. The special solution allows to avoid turbulence and motion sickness.

    Ticket prices for the roundtrip flight by Dreamliner istart already at PLN 1,799, depending on the direction.


     LOT Polish Airlines is one of the oldest airlines in the world, connecting Poland with the world from 1929. Currently, airplanes under LOT colours fly to nearly 60 destinations in Europe, North America, Middle East and Asia. Among LOT's pilots there are champions of Europe and the world in all disciplines of aviation sports. Since 2003 LOT has joined Star Alliance, whose members presently offer more than 21.900 daily flights to 1.328 airports in 195 countries. 

    2014.05.01 10:00

  • Veni Vidi Movie - 45 seconds to make a LOT of dreams of flying come true!

    Warsaw, 24 April 2014 – Do you travel? Make movies? Have you been thinking of sharing your passion? LOT announces an international competition to reward movies that inspire flying! Show the most interesting places that fascinate, enchant and surprise you!


    All you have to do is prepare a short travel story on one of LOT destinations (up to 45 seconds long), go to www.lot.com/inspirations, click the competition tile and upload your movie. It is the first step to win plane tickets and make another dream of travelling come true.

    The author can prepare a short report and tell us something interesting, inspiring and unusual that can be seen, eaten or done in the country visited with LOT. The script and form are completely up to your imagination.

    Viewers will choose from the best projects selected by the jury.
    Prizes – plane tickets – will be awarded in three categories: Grand Prix, Audience Award and Special Award. The Audience Award involves voting at milionyou.com/lot and our Facebook fanpage www.facebook.com/PLLLOT by clicking the button “Głosuję na ten film” under your favourite movie.

    The winners will be announced on 28 July.
    The Veni Vidi Movie competition is co-organised by MillionYou.

    MillionYou combines creative community talents with leading brands, generates innovative ideas and runs campaigns that involve consumers.

    The Terms and Conditions and details of the competition are available at:
    http://en.millionyou.com/lot.


     

    Polskie Linie Lotnicze LOT to jedna z najstarszych linii lotniczych na świecie. Od 1929 roku PLL LOT łączą Polskę ze światem. Obecnie samoloty w barwach LOT-u latają do blisko 60 miast w Europie, Ameryce Północnej,
    na Bliski Wschód oraz w Azji. Wśród pilotów LOT-u są mistrzowie Europy i świata we wszystkich dyscyplinach sportów lotniczych. Od 2003 roku LOT należy do sojuszu Star Alliance, którego członkowie oferują obecnie ponad 21,900 rejsów dziennie do 1.328 portów lotniczych w 195 krajach. Od 2013 roku, LOT jako pierwsza linia w Europie posiada we flocie dalekodystansowej 5 Boeingów 787 Dreamliner.

     LOT Aircraft Maintenance Services Sp. z o.o. jest dostawcą usług związanych z techniczną obsługą samolotów cywilnych, a także wojskowych. Spółka realizuje usługi w pełnym zakresie przeglądów bazowych i liniowych. Specjalizuje się również w usługach związanych z estetyką samolotów (m.in. malowanie i oklejanie kadłubów oraz skrzydeł, estetyka wnętrza, wymiana oraz serwis foteli lotniczych) oraz obsługą warsztatową komponentów lotniczych. Szeroki wachlarz oferowanych usług zapewnia kompleksową obsługę, zgodną z oczekiwaniami klientów. 5 kwietnia 2012 roku Spółka uzyskała certyfikat EMBRAER AUTHORIZED SERVICE CENTER. Aktualnie LOTAMS jest jedynym Autoryzowanym Centrum Obsługowym dla samolotów firmy Embraer na terenie Centralnej oraz Wschodniej Europy.

    2014.04.24 11:00

  • LOT pleasantly surprises with the results for 2013

    Warsaw, April 2, 2014 – LOT closes the year 2013 with an operating result of minus PLN 4 million.This result is, therefore, by PLN 138 million better than assumed in the Restructuring Plan.For the first time after five years,
    LOT recorded net profit in 2013 of PLN 26 million.This is the result of consistently implemented transformation process in the Company.
    The ‘Dreamliner effect’ have also contributed to this achievement.

    Back in last November, LOT announced that the results for 2013 would be better than expected in the Restructuring Plan.Today’s presentation of detailed figures, following an audit, has been a pleasant surprise.The National Carrier has reported net profit for the first time since 2008.The figure achieved was PLN 26 million towards minus PLN 196 million assumed in the Plan.Thus, the result has been improved by over 222 million.
    LOT has also got closer the point at which the core business will be bringing profits.
    Here, the Carrier ended up with a little minus (just PLN 4 million) compared to planned minus 142 million.This means over 138 million improvement.119 million of that, LOT earned itself. Macroeconomic factors such as favourable fuel prices had little very impact on the achievement.Furthermore, such factors were offset by unfavourable currency exchange rate fluctuations.With this in mind, the Company benefit of the market situation was only 19 out of the resultant PLN 138 million improvement.Note that this result is also unaffected by the agreement with Boeing concerning the period when the Dreamliners were not used on long-haul flights.

    Such a good result was reached despite the fact that LOT had to reduce its carrying capacity under so called compensatory measures.This is a requirement of the European Commission because of the received public assistance. Therefore, LOT carried 5 % fewer passengers than in 2012.In 2013, on board of the jets of the National Carrier travelled over 4.6 million passengers.

    Considering the core business, a significant increase of cost effectiveness and raising the revenue contributed to the result improvement towards the Restructuring Plan.
    Better results were possible, including but not limited to, thanks to reduced administration cost, employment restructuring, fuel savings and reduced cost of ticket distribution. Also renegotiation of contracts with suppliers pays off. On the other hand, LOT manages the range of destinations more efficiently, expands possibilities for passenger transfer and improves flexibility of the tariffs offered. The Carrier has launched extra services and extended distribution channels, among others with mobile solutions.

    Comparing the results year by year, the improvement was most significantly driven by the ‘Dreamliner effect’.Thanks to this state-of-the-art and luxury jet, LOT gained as much as PLN 95 million.The business class (Elite Club) recognised by passengers as the best in transatlantic flights available from this part of Europe has become increasingly popular.

    A huge success is also the Premium Club, an intermediate standard between the business and economy class.All in all, thanks to the Dreamliner, the number of the business and premium class passengers in 2013 increased by over 80 % comparing to 2012.Boeing 787 offers also greater business opportunities in terms of cargo carriage.Furthermore, only because, since mid 2013, the long-haul flights (New York, Chicago, Toronto, Beijing) were operated with the Dreamliner, LOT saved several million of PLN on the reduced fuel consumption.

    The year 2013 is just a beginning of changes.Regaining sustained profitability, maximum reduction of the second instalment and maintaining financial liquidity are not the only challenges to face in 2014.  It is also of key importance to obtain the European Commission acknowledgement for the Restructuring Plan.So far, there have been positive signals from Brussels.The Commission recognises the consistency and effects of the Restructuring Plan being implemented.Another challenge is to maintain the market position facing increasing competition and to effectively use the 6th Dreamliner in
    a situation when LOT cannot offer new destinations.

    As previously announced, there are various scenarios being considered, apart from operating the jet on flights to the destinations available at the height of the holiday season.

    LOT gradually develops the charter business and talks with various partners are underway to explore potential leasing.For 2014, the Polish national carrier announces also to develop the strategy of expanding the range of destinations after completion of the formal restructuring process, i.e. after October 2015, as well as steps to acquire
    a strategic investor.

    For 2014, LOT maintains the core business profit forecast of around PLN 70 million.

     

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights to 1,356 airports in 193 countries all over the world.

    2014.04.02 11:00

  • Comfortable travel with LOT with peace of mind in...your chosen seat with a full insurance package!

    Warsaw, the 14th March 2014 - Window or aisle seat? Or maybe far from the 13th row,
    for those who are superstitious? We are soon introducing new products and services to
    enhance our passengers travel experience - whether it is the opportunity to select their
    favourite sitting arrangement or the ability to purchase a tailored travel insurance at the
    same time as their flight, our passengers will soon be in complete control of their travel
    experience according to their needs.

    My Favourite Seat service will soon be available through all LOT sales channels - on the lot.com
    website, at the Call Centre, ticket offices and from its agents. Passengers will be able to choose any
    seat on any flight operated by LOT. The fee for the service is 20 zloty (5 Euro) when choosing any
    seat on flights with duration of less than 2 hours and 30 zloty (7.5 Euro) on flights longer than 2
    hours. 60 zloty (15 Euro) is the amount which passengers can pay for any seat suitable for them on
    long-haul flights.

    If our passengers decided not to take this pre-select option, then seat selection will still be available
    free of charge starting from 24 hours before departure time. But then those passengers might not get
    their desired seats. LOT will still allow free choice of seats for its Business and Premium passengers as
    well as HON, SEN and Frequent Traveller statuses as part of the Miles&More Frequent Flyer
    programme.

    Along with the seat allocation option, LOT together with Mondial Assistance - an insurance company
    specializing in travel insurance - are introducing the option of purchasing insurance during the flight
    booking process so in the unlikely event of any mishaps or even flight cancellation, our passengers
    will be covered. Passengers can choose from nine packages. Amongst them: Basic Travel - Basic
    travel insurance for short European trips. Includes medical treatment costs and Personal Injury
    Cover. Complex Travel - the package including travel insurance for longer family visits or holidays
    with friends.

    VIP Travel - the full package of services for travel to the farthest corners of the world. For sport
    enthusiasts, we have no less than three options from our insurance offer: SPORT, SPORT&SKI and
    SPORT&SKI&EXTREME. Now everyone can choose from the range of basic cover to the full package
    which includes extreme sports

    In addition, following passengers' suggestions, our offer includes three options. RESIGNATION 80% -
    ticket insurance allowing for reimbursement of 80% of the incurred costs in case of trip cancellation.
    RESIGNATION 100% - reimbursement of the insured ticket costs if the trip is cancelled.
    RESIGNATION 100% ALL RISK - full costs reimbursement guarantee for any reason which can be
    documented.

    All insurance services are available on the website: ubezpieczenia.lot.com



    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since
    1929. Now planes in LOT colours fly to nearly 50 destinations in Europe, the Middle East, North America and Asia. Many of
    LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a
    member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries
    all over the world.

    2014.03.14 10:00

  • LOT Polish Airlines statement about passengers travelling to Ukraine

    For LOT, passengers’ opinion and their comfort during the flight are crucial. That’s why, in response to passengers’ suggestions, carrier acts immediately and has decided to extend the exceptional reservation procedure for those travelling to Ukraine.

    Passengers travelling by LOT to Kiev, Lviv or Odessa before 31st March are allowed to change their reservations with no additional fee. All passengers holding valid ticket can change their flights date (throughout 2014), to the same destination.

    Decision has been made even though LOT’s flights to/from Ukrainian destinations are pursued as scheduled. We haven’t noticed any problems at the airports in Ukraine where LOT operates. 

    Please contact LOT’s Call Center at 801 703 703 (for Polish numbers) or +48 22 577 99 52 (from abroad).

    2014.03.06 10:00

  • Choose your comfort class - LOT introduces a new upgrade service


    Warsaw, 28 February 2014 - Priority boarding and a welcome glass of wine? Individual care by professional LOT cabin crew? Delicious menu and more room during your flight? These are just a few Business Class flight conveniences on board the Polish Airlines aircraft, and passengers can already... bid on them!  

    The “LOT Upgrade” service is available to passengers who already bought their Economy class ticket. After purchasing a ticket at lot.com, the passenger can place an offer for an upgrade to a higher comfort class. There are three upgrade options (i.e. increasing the class of your flight): from Economy to Business class for medium-haul flights, from Economy do Premium Club and from Premium Club to Elite Club for long-haul Dreamliner flights.

    The passenger proposes a price to LOT for which to upgrade to a seat in a higher class. The minimum amount that the passenger can offer is PLN 300 (in case of an upgrade from Economy to Business class for short-hauls flights and from Economy to Premium Club for Dreamliner flights) or PLN 700 if the passenger wants to upgrade from Premium Club to Elite Club for long-haul flights. The carrier decides if the amount is accepted or declined no later than 48 hours before the scheduled flight. 

    The passengers have until 72 hours before their flight to choose if they want to change their offer or even withdraw it.

    We are proud to introduce this service to the Polish market, as it is well-known in the global world of flying and is popular among passengers. They have an excellent opportunity to experience and see with their own eyes the high standard of services in our Business class. On the other hand, it is fun and thrilling to bid - says Magali Olive, Director of Loyalty & Ancillary, LOT Polish Airlines.

    “LOT Upgrade” is available for almost all connections in the carrier’s network, especially long-haul flights. They are the most prestigious and comfortable Business and Premium class flights in the LOT offer, which is presented on Boeing 787 Dreamliners flying to Toronto, New York, Chicago and Beijing. The service will be available for all international LOT flights in mid-March this year.   

    “LOT Upgrade” is another innovative solution, after the introduction of such services as Taxi & Fly, Limo Service or Meet & Greet in 2013, which meet the expectations of passengers and increase the comfort during their travels with LOT.  

    Details of the new service are available at lot.com: http://www.lot.com/pl/pl/lot-upgrade.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 50 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 

    2014.02.28 10:00

  • Star Alliance Navigator app goes Android

    FRANKFURT, Germany – February 18th, 2014 – Users of Android mobile devices now have all travel related Star Alliance information at their fingertips. Thanks to the new Star Alliance Navigator App for Android, details of the wide-ranging Alliance services and benefits are now accessible at a touch of a button. Grouped into several categories, these include:

    Travel services

    Flight Search – browse the member carrier schedules of more than 21,900 daily flights to 1328 airports in 195 countries.

    Flight Status – Track any Star Alliance member airline flight.

    Lounge Finder – Details of the more than 1,000 Star Alliance and member airline lounges available worldwide

    Airport Information – Weather, City Guides, Lounges and member airlines serving

     

    Star Alliance Benefits

    This section details the various benefits Star Alliance offers across its global network, such as Frequent Flyer Programme advantages and lounge access, as well as additional benefits for Gold Status customers.

    Explore

    Find all the necessary information on how far your travels on Star Alliance can take you from this single source, containing essential travel related information such as flight schedules, airport information, lounges and flight status.

    Member airline details

    Learn about each of our member airlines, from basic facts to contact numbers as well as images and videos.

    Technical information

    The app can be downloaded from the Star Alliance website at: http://www.staralliance.com/en/services/mobile_services/android/ or directly from Google play at:  https://play.google.com/store/apps/details?id=com.staralliance.navigator

    It has been designed to run in Android 4.0 and above. Lower versions down to 2.3.3. will be supported, but might not provide the optimised experience. The initial version is designed for smartphones with the following resolutions: 480x800, 480x854, 800x1280, 1080x1920.

    The Star Alliance Navigator App is now available for both the Android and iOS operating systems. The Alliance originally launched its Navigator App for iPhone in 2011, followed by a bespoke App for the iPad in 2013. The introduction of a dedicated tablet App for Android is planned for later this year.

    Note: photos of the android app will be available from media library at: http://www.staralliance.com/en/press/media-library/images/

     


     

    About Star Alliance:

    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 21,900 daily flights to 1,328 airports in 195 countries.

     

    For further information please contact:

    Star Alliance Press Office

    Tel: +49 69 96375 183

    Fax: +49 69 96375 683

    Email: mediarelations@staralliance.com

    www.staralliance.com

    Twitter : @staralliance

    www.facebook.com/staralliance

    2014.02.19 13:00

  • Another facilitation for passengers - LOT introduces the flight mode

    Warsaw, 14 February 2014 - From Monday 17th February, LOT passengers may use their personal electronic devices (PED) on board LOT aircraft in the so-called flight mode.  For travellers convenience, these devices may be kept switched on throughout the journey (including take-off and landing)!

    LOT Polish Airlines introduce the new solution from 17 February 2014. Enabling the flight mode (also known as the airplane or offline mode) in electronic devices means that the passenger may use all the functionalities of phones, tablets, MP3 players or cameras, etc., but without the possibility to use the cellular signal (i.e. for example  making calls
    or sending SMSes). This also applies to take-off and landing.

    We believe it is a nice surprise for our passengers. From Monday on, pursers on all flights will inform passengers in Polish and in English about a possibility to use personal electronic devices in the so-called flight mode.  Board announcements, recorded and played back
     in other languages, will be also gradually modified. We expect
    positive reactions of our passengers, because that it is a good decision and a huge facilitation, which will increase the comfort of their flight - says Barbara Pijanowska-Kuras, spokesperson of LOT Polish Airlines.

    This is another solution of the Polish carrier, which - under the new communication style: "You set the course", and within the framework of efforts to modernise the offer - adapts its services to the expectations and needs of passengers. Also crucial argument to allow the use of portable electronic devices on board LOT aircraft while in flight was a decision of the European Aviation Safety Agency (EASA ), which allowed airlines to take such decision. According to EASA, the use of electronics on-board planes does not affect aircraft  operation provided that flight mode is switched on.

    As a reminder, so far passengers had to turn off their personal electronic devices for take-off, landing, and when the "buckle up" signal was enabled on the board. From Monday, electronics may be switched on in "flight mode" (non-transmitting mode) throughout the journey. It will be thus possible e.g. to read a book on an electronic reader, work or play
    on a laptop, or view photos on one's own phone during take-off and landing.



     

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. 

    2014.02.14 12:00

  • European Commission has formally opened a previously announced in-depth investigation into the state aid for LOT Polish Airlines

    Warsaw, 31 January 2014 - As previously announced, the European Commission has officially published its decision to open the in-depth investigation into the state aid for LOT Polish Airlines. This is the next step of a standard procedure for entities applying for such aid. At the same time, the Commission published the underlying principles and elements of LOT Restructuring Plan in order to submit them to consultation with aviation market participants.

     

    In November 2013 the Commission decided to open the in-depth investigation into the restructuring aid for LOT. Presently, only a formal decision initiating this procedure was published. This document inter alia describes the main elements and underlying principles of LOT Restructuring Plan, inviting all interested parties (e.g. competitors) to submit their comments within one month. Poland will be able to respond to these comments.
    The Commission is obliged to present in its decision issues that require consultation with the aviation industry. Their answers are aimed to help the Commission to fully assess and accept LOT Restructuring Plan. Therefore, in accordance with a standard practice, the published document has a form of a list of questions and issues that require clarification.

     

    The same process was followed in the case of other EC investigations into the restructuring of European airlines, which have successfully undergone the "formal investigation" procedure. They included among others the Czech Airlines (CSA), Air Malta, Cyprus Airways or the Austrian Airlines. When initiating formal proceedings regarding these carriers, the European Commission expressed serious doubts as to key aspects of their restructuring plans. Nevertheless, those proceedings ended with positive decisions. The Commission highlighted four key issues. Firstly, credibility of the examined restructuring plan and its underlying principles, secondly adequacy of compensatory measures, thirdly an amount and adequacy of own contribution tothe restructuring plan and fourthly doubts whether earlier transactions made by the carrier did not involve state aid. Questions regarding the same issues are formulated towards LOT. The European Commission is currently conducting ca 70 investigations into state aid for companies in the aviation industry and it should be emphasised that initiation of formal proceedings in a particular case should not be interpreted as an announcement of a negative decision to be given by the Commission. It is only another formal element of the procedure.

     

    "We expected this decision to be published in the beginning of 2014. The Commission did not ask any additional questions in this document, as compared with its November announcement of opening the investigation. There is nothing new or surprising, because we are answering all questions from the Commission on a regular basis." - says Sebastian Mikosz, CEO of LOT Polish Airlines.The only difference is that now a summary of our Plan was made public, which starts a kind of a public consultation. Our competitors will certainly not save us critics and will raise numerous doubts. It is not surprising, as we all operate on the highly competitive market. We can also expect not necessarily favourable analyses by experts who will in principle raise doubts to individual elements of the Plan. Since so many people have aggressively criticised the plan not knowing its details, one can imagine what will happen now. We are facing a difficult and intense period of giving explanations and answering questions, but I believe that we shall convince both the Commission and the public that LOT is an important participant of the market, and that Poland - in the interest of passengers not only from the country but also from the region should have a modern and efficiently managed carrier." - adds Sebastian Mikosz.

    The Restructuring Plan for LOT Polish Airlines was submitted to the European Commission on 20 June 2013. It is being consistently implemented and brings positive results.
    LOT situation is consistently improving. Financial results are much better than expected.
    Full data for the previous year will be available after the end of the first quarter of 2014.
    It is estimated that 2013 will end with slight loss (about minus 20 million Zloty or less) as compared to the previously assumed minus 146 million.
    "These results confirm validity of the underlying principles and increase our reliability and credibility of our plan in the eyes of Brussels. It should be borne in mind that the document published by the Commission refers only to the Plan submitted in June, and not to all the progress in its implementation made since then. Consistently improving LOT situation is therefore the best " test of life for our Plan" and I am confident that the Commission appreciates this fact.” - says Sebastian Mikosz, CEO of LOT Polish Airlines.

    It is difficult to predict when the European Commission will close the state aid notification process for LOT Polish Airlines. As part of the formal investigation process, the EC shall endeavour to take a decision within 18 months from the initiation of the procedure.
    The practice differs, largely depending on an individual case.

     

    In December 2012, the Ministry of Treasury approved public aid for LOT. Under the first tranche (the so-called rescue aid) an amount of PLN 400 million was paid. A tranche for restructuring in the amount of PLN 381 million was planned to be paid in August 2013. However, thanks to the consistent efforts of the Company, its situation has gradually improved and - as a result - LOT will not apply for payment at least till the end of June 2014.

     

    LOT Restructuring Plan envisages introduction of almost one hundred changes and initiatives, which - on the one hand - will reduce Company operating costs, while on the other hand will generate additional revenue. As a result of Plan implementation and introduction of a fleet of Boeing 787, LOT is to become one of the most cost-effective network carriers in Europe, restoring long-term viability as from 2015.

     

     

     

     

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 85 years. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. LOT Polish Airlines are the first European Airline to fly Boeing 787 Dreamliner. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights to 1,356 airports in 193 countries all over the world.

    2014.02.02 15:00

  • "You set the course" - ambitious plans and changes in LOT in the year of its 85th birthday

    Warsaw, 21 January 2014 - LOT is changing intensively, the year of its 85th birthday is inaugurated with a great campaign under the slogan "4 x 85,000 tickets" in promotional prices. The next twelve months will be exceptional for the Company not only because of the anniversary, but mainly because of the following strategic changes for passengers that make LOT a modern and open line. The carrier also turns around in terms of business: financial results are getting better, the Restructuring Plan is being consistently implemented, and one of the first Company's decisions in 2014 was to postpone application for the second tranche of public aid until the end of June 2014.

    After extensive changes of the last year, in 2014 we must maintain the restructuring pace and strengthen achieved results. I do not hide my enthusiasm: the results - much better than expected - confirm that we are moving in the right direction. In 2015, at this time of the year I would be glad to inform you that we have achieved profitability, but it is an immense challenge, because of limitations associated with the restructuring.  Nevertheless, one of the first Company's decisions in 2014 was to postpone application for the second tranche of public aid until the end of June 2014 - says Sebastian Mikosz, CEO of LOT Polish Airlines Both IATA and  AEA forecasts for 2014 are optimistic for aviation and passenger traffic and I hope that LOT will be part of this positive trend. My ambition is to ensure that 2014 becomes a year of LOT transformation into a sustainably profitable company with a great history, but above all with a modern product and orientation for the future. I hope that in the period of these difficult changes we shall meet with favourable attitude of many people in the industry and outside it, as it was last year, for which I wish to thank you - adds Sebastian Mikosz.

    LOT jubilee year begins with a strong accent - thinking about passengers and joint celebration, LOT Polish Airlines have prepared a special birthday promotion "Hot prices on cool days", under which "4 x 85,000 tickets" will be on sale on the 85th anniversary of LOT. Passengers will have a choice of flights to 36 cities in Europe and in the Middle East within LOT network, during the most popular holiday season - from 23 June to 26 October. The offer includes inter alia: a romantic trip to Paris with a return ticket price starting at PLN 409, walk around the charming old town of Riga with a return ticket price starting at PLN 119 or shopping at London's Oxford Street with a round-trip ticket price starting at PLN  499. Sales will begin on 22 January and will last till 29 January.

    The birthday promotion is also an opportunity to change the communication platform. "You set the course" is a new slogan that will appear in LOT campaigns. It shows that the company development is focused on satisfying passengers' needs and expectations. Their opinions are a beacon in our everyday work. The second edition of LOT campaign "Zmiany.lot.com", launched in August 2013, also refers to this. The "main characters" are LOT employees who present new LOT services, such as  Taxi&Fly, Meet&Greet and Duty Free Online. The dedicated "zmiany.lot.com" platform prsesnts materials in the form of video spots - this time as many as 13 videos.

     

    The new LOT slogan "You set the course" is featured among others in  a new offer of the carrier - already at the beginning of February, the passengers will be able to draw travel inspirations from a special service platform launched by LOT. The service, which will be part of lot.com site, will be aimed to encourage passengers to travel to interesting places - that LOT flies to - and which are worth visiting because of many tourist attractions. The first edition will cover, of course, "Winter Inspirations", and passengers may be inspired by four subjects: summer extension, winter and winter sports, culinary travels and sales. After a subject is chosen, the site will show a list of cities corresponding to the "inspiration", and - what is most important - each direction will be accompanied with practical information and a guide with recommendations for places worth visiting. To facilitate the use of the "Inspirations" platform, a booking function will be established, profiled for the selected city and activity, allowing users to buy a ticket with a single click.

    New inspirations will be added in subsequent quarters (Winter, Spring, Summer and Autumn Inspirations), and new features will appear, such as  a mobile application, new categories of inspirations or an option of full packages and tours offers.

    But that's not the end of the news - starting from the beginning of February, an offer of in-flight entertainment on Dreamliners will be extended. There will appear new titles of newspapers and magazines to considerably increase the variety of the press for passengers. And the IFE (In Flight Entertainment) system will be, inter alia, enriched with new TV series and shows, twice as large selection of on-board movies and a wide range of audiobooks.

    Starting from the New Year, the carrier has also extended the LOT Business Lounge „Polonez” at the Warsaw airport. A new part, the "Elite Club Lounge", has been separated, with additional 50 seats. It is designated for passengers travelling in Elite Club on board Dreamliners and for persons with SEN and HON cards in the Miles&More programme. Passengers will have at their disposal a recreational area with individual lighting, a separate place for relaxation with four comfortable reclining seats and a work place with four computers, with Internet and printer access. Everyday domestic and foreign press will be also available, both in paper form and on tablets, as well as free Wi-Fi. The "Elite Club Lounge" will have a different catering offer for passengers: they will be offered hot meals throughout the day and a wider range of drinks and fine spirits.

    Beside the product changes, the largest 2014 challenges for LOT Polish Airlines include the need to maintain liquidity and dynamic restructuring pace as well as to strengthen operational effectiveness, inter alia by enlarging the range of non-aviation services that generate the revenue (ancillary revenue). Operations should be based on the long-term strategy of the company, which is in preparation. It will assess not only future business opportunities of LOT, but also its rate of growth, the market role and will verify process effectiveness, in particular in terms of sales, in relations with the passengers. The strategy is also designed as a starting point for future privatisation and for attracting investors.

    Negotiations with the European Commission on the Restructuring Plan assumptions and decisions on applying for the second tranche of public aid will be also of key importance. LOT does not plan to request the second tranche of aid in the forthcoming months. The second tranche was originally assumed to be paid in August 2013. However, due to much better company results, it has not been launched yet.

    The rational and optimal use of the long-distance fleet, in conditions of limited "offering", imposed by the European Commission, will also be the 2014 challenge for the carrier. In early spring, LOT fleet will be joined by the sixth Dreamliner, which is planned to be leased to other airlines or to be dedicated to charter flights on behalf of travel agencies. This solution will generate additional revenue for the Company.

    LOT Polish Airlines have prepared for 2014 several additional attractions and surprises associated with the anniversary. On the occasion of LOT birthday, a layout of a flagship in-flight magazine "Kaleidoscope" has been refreshed and a new dedicated section has been added to the magazine  - "LOT - flight into the past" with archival photographs and interesting facts about the company. The carrier also wants to celebrate its anniversary with passengers on board - there will be special announcements, a special birthday video will be included to the Dreamliners in-flight entertainment system in the second half of the year, special markings with the 85th anniversary logo have already appeared on board the aircraft, and will soon appear on the hull of one of the Dreamliners. Symbolically, LOT has also taken under its wing and care four cranes at the Warsaw zoo.

    LOT Polish Airlines also want to celebrate the anniversary with passengers from cities around Poland and.... around the world.  An exhibition of historical photographs capturing the most important moments of LOT "life" will be presented at some airports that LOT flies to and in some Polish shopping centres. The anniversary programme also includes other exhibitions, vernissages and events, inter alia at social networking sites and in urban space, involving both passengers, employees and partners.

     


     

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights to 1,356 airports in 193 countries all over the world. 

    2014.01.21 10:00

  • STAR ALLIANCE MEMBER CHIEF EXECUTIVES DETERMINE STRATEGY FOR 2014

    VIENNA, Austria – December 13th, 2013 – The Chief Executives of Star Alliance member airlines, representing one-third of the global aviation industry, met in Vienna to discuss the strategic development of the Alliance, including the benefits offered to its most loyal customers, its membership strategy and important projects and topics for 2014.
     
    Calin Rovinescu, Chief Executive of Air Canada and Chairman of the Alliance’s Chief Executive Board (CEB), said the chief executives reaffirmed that the universal offering of the Star Alliance Gold status benefits across the network was a major attraction of the Alliance for customers and that every effort must be made to deliver these benefits consistently across the globe.
     
    “Star Alliance’s aim is to deliver our promises for our customers consistently on every trip in any part of the world,” Rovinescu said. “We continue to review the steps that have been taken to ensure this promise is carried through in every location Star Alliance serves, and will continue to make this our focus going forward.”
     
    The attractiveness of the Gold status has been illustrated in recent weeks by the high level of participation in a Star Alliance competition offering Gold membership in one of the Star Alliance frequent flyer programmes as a prize. The competition, accessible from www.staralliance.com,  has drawn over a quarter of a million interested visitors.
     
    A further central topic in the CEOs’ discussions was the Alliance’s membership strategy, which focuses on having a strong global network that benefits both customers and the member airlines.
     
    After due consideration and analysis, the CEB agreed unanimously to extend Avianca’s Star Alliance membership to include Avianca Brazil and to recommence the integration process with Air India,” Star Alliance CEO Mark Schwab said. “This will allow us to maintain our presence in Brazil following the departure of TAM Airlines and to build a presence in one of the most important aviation markets where we do still not have a member carrier – the Indian sub-continent.”
     
    Integration of Air India was suspended in 2011 to give the airline more time to focus on the internal challenges caused by its merger with Indian Airlines. In the two years since then it has worked through these issues and also invested heavily in its fleet, laying the groundwork for a major improvement in its services to customers.
     
    Admission of Avianca Brazil will go some way towards reinforcing the Star Alliance network in Brazil following TAM’s departure in the first half of 2014, and complement the Alliance’s already strong position in Latin America through its members Avianca and Copa Airlines.
     
    The CEB reaffirmed that the Alliance model was an important component in today’s competitive environment and noted that Star Alliance is not only still the largest of the three airline alliances but also has the most robust experience in growing its membership smoothly.
     
    “Many of today’s global standards in aviation have been created by Alliance experts, for instances in safety, through check-in or barcode technology,” said Lufthansa CEO Christoph Franz. “Alliances are good for the industry and will remain relevant in the future.”
     
    Looking at the global development of aviation, Franz joined other European Airline colleagues in repeating the wake up call to the continent’s political decision makers.
     
    “We urge them to come to grips with creating a single European Sky, we urge them to understand that continued investments into sufficient infrastructure on the ground and in the air is required to keep up with the global industry development”, he said.
     
    Other highlights of the CEB discussions included a review of top Alliance achievements in 2013, such as the integration of EVA Air from Taiwan, which completed the Alliance’s network strategy for the Greater China region. In addition a new Star Alliance Lounge was opened at Los Angeles’ Tom Bradley International Terminal. Furthermore, investments in backend infrastructure were approved, with the aim of improving data flows to ensure that mileage accrual for passengers works more smoothly across the network and that loyalty status information is always kept up to date.  
     
    Looking ahead to 2014, the opening of Terminal 2: the Queen’s Terminal at London Heathrow on June 4 will be a major milestone for the Alliance, offering the first opportunity for all 22 Star Alliance member airlines that operate to Heathrow to be located in the same terminal.
     
    “With over 23% of market share at Heathrow we have a solid presence in this heavily contested market,” Schwab said. “Today we are scattered around three terminals: tomorrow we will be united under one roof, creating terrific value for our passengers who will have a more comfortable airport experience and reduced transfer times as a result.”
    The CEB’s next meeting will be held In London to coincide with the opening of the new terminal. 
     
    About Star Alliance:
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 21,900 daily flights to 1,328 airports in 195 countries.
     
    For further information please contact:
     
    Star Alliance Press Office
    Tel: +49 69 96375 183
    Fax: +49 69 96375 683
    Email: mediarelations@staralliance.com
    Twitter : @staralliance

    2013.12.14 08:40

  • STAR ALLIANCE MAINTAINS PRESENCE IN BRAZIL THROUGH AVIANCA BRAZIL Avianca’s Existing Membership to Include Avianca Brazil

    VIENNA, Austria – December 13th, 2013 – The Chief Executive Board of Star Alliance today agreed to extend Avianca’s membership of the Alliance to include its partner Avianca Brazil. The unanimous decision marks the first step in Star Alliance’s strategy to secure its position in the Brazilian market following current member airline TAM’s decision to leave the Alliance as a consequence of its merger with LAN.

    “I am pleased that we have been able to secure Avianca Brazil as an addition to our network in Latin America’s largest country, biggest economy and most important aviation market”, said Mark Schwab, CEO Star Alliance. “Avianca Brazil is an expanding carrier and by working together we can build a network which will provide the essential connectivity we are looking to offer, while at the same time allowing Avianca Brazil to increase its international footprint.”

    “Today marks an important day in the history of our company. Being part of the Star Alliance family will be beneficial to our own development and we look forward to welcoming Star Alliance customers in the not too distant future”, said German Efromovich, Chairman of the Avianca Network.

    As a first step in the integration process, experts from Avianca Brazil, the Star Alliance member carriers serving Brazil and Star Alliance management will jointly work on enhancing Avianca Brazil’s network. The aim is to facilitate seamless connections via the major hubs in São Paulo – Guarulhos and Rio de Janeiro – Galeão/Antônio Carlos Jobim.

    The integration expert teams at Star Alliance, Avianca and Avianca Brazil will now commence the necessary work in order to include the Brazilian carrier in the Alliance during 2014

                           
     
    About Star Alliance:
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. Air India has been announced as a future member airline with Avianca Brazil to join under the existing Avianca membership. Overall, the Star Alliance network offers more than 21,900 daily flights to 1,328 airports in 195 countries.


    For further information please contact:
    Star Alliance Press Office
    Tel: +49 69 96375 183
    Fax: +49 69 96375 683
    Email: mediarelations@staralliance.com
    www.staralliance.com
    Twitter : @staralliance
    www.facebook.com/staralliance
     

    2013.12.13 16:00

  • Better results of LOT Polish Airlines: more optimism, even more challenges

    Warsaw, 11 December 2013 -  PLN 111 million  -  by such amount LOT Polish Airlines improved their financial results in core business in the period January-November 2013, as compared to an amount assumed in the Restructuring Plan. Good financial data are an effect of changes consistently implemented by the Company. Recent months are, however, just the beginning of the restructuring process. 2014 will be the most important and difficult year - full of challenges.
     
    According to current forecasts, the Polish carrier will end 2013 with a small operating loss of about PLN 20 million. This result is better by about PLN 122 million than assumed in the Restructuring Plan, which provided for PLN 142 million loss at the end of 2013. The third quarter was particularly good: LOT generated profit on its core business at a level of PLN 100.5 million, as compared to PLN 20.0 million in 2012 (an increase by 402 %). Such improvement was possible thanks to consistent implementation of the Restructuring Plan, i.e. reducing costs while generating additional revenue. Thanks to actions taken, current cash situation of the Company is by PLN 162 million better than provided in the Plan.
     
    It is worth noting that an agreement with Boeing, signed on Monday, which resolves a dispute relating to the period when LOT Dreamliners did not operate long-distance flights, only slightly affects data for 2013. The major impact of this agreement on the result will be visible only in 2014.
     
    Good results were achieved thanks to savings in fuel consumption, administrative and personnel costs reduction through employment restructuring, as well as tickets distribution costs reduction. Renegotiation of contracts with suppliers also brings effects. On the other hand, additional revenue was generated. LOT Polish Airlines better manage their flight network,  transfer opportunities for passengers have been increased, flexibility of offered tariffs has been improved and new tariffs have been introduced. The carrier has launched additional services and expanded distribution channels, inter alia  through mobile solutions. Signing of agreements on charters to 8 resorts in the world by B787 Dreamliner was also important.
     
    Dreamliners are now a carrier's trump card in relation to the competing lines. Thanks to this aircraft, the number of passengers in Business and Premium Class increased by 82 % in the period January-November 2013 (as compared to 2012). What is important, since the introduction of Dreamliners, i.e. from July this year, growth dynamics has exceeded 100 %, which confirms travellers' confidence in the safety and comfort of this aircraft. 
     
    The "load factor" (i.e. seats occupancy in the aircraft) is also satisfactory: it amounted to 77%. So good result was achieved in spite of simultaneous reduction in the number of connections, external operational constraints (Dreamliners grounding for a few months) and during the difficult process of company restructuring. It is worth noting that in the peak season - during the summer months - the load factor for the Dreamliner exceeded 90 %.
     
     
    The ending year is, however, only the beginning of the restructuring process. The future year will be decisive. LOT faces considerable challenges, including  the necessity to maintain financial liquidity, market position in the context of increased competition, to receive approval from the European Commission for the Restructuring Plan, to reduce as much as possible the second tranche of public aid, to ensure effective use of the sixth Dreamliner in a situation in which the airline is not able to increase its offer, as well as to seek a strategic investor. 
     
    In spite of these challenges, thanks to promising results, LOT postpones once again application for earlier planned second tranche of public aid. In accordance with the Restructuring Plan, it should be paid in August. The company makes every effort to apply for the second tranche as late as possible and to ensure that its amount is as small as possible.
     
    The carrier also expects in the near future some signals from the European Commission regarding the underlying principles of the Restructuring Plan. The plan, submitted by the Ministry of the Treasury to the European Commission on 20 June 2013, provides for several strategic steps for the future of LOT Polish Airlines. Its pillars include modernisation of the fleet and efficient use of aircraft by the carrier, emphasising the dominant role of Dreamliners as the long-distance fleet. At the same time, the company restructuring process is based on a series of sales-oriented initiatives which are aimed to generate savings and additional revenue for LOT.

    2013.12.11 15:09

  • LOT updates flight schedule for summer 2014

    Warsaw, 10 December 2013 - LOT Polish Airlines are updating today the flight schedule for the upcoming summer season in their booking systems. There will be inter alia introduced new flight frequencies, as well as changes resulting from the requirements of the European Commission with regard to the carrier's restructuring plan. The new offer also includes additional connections to Rome for John Paul II canonisation, by Dreamliner!

    The carrier actively responds to market demand and - starting this spring - offers additional frequencies on European flights. As compared to the 2013 summer schedule, summer of 2014 will bring the "second wave" of afternoon flights from Warsaw. In the Central and Eastern Europe it will cover airports in Budapest, Prague, Sofia, Bucharest, Belgrade, Moscow, Lviv, Odessa, Vilnius, Riga and Tallinn. This means that new  frequencies will emerge on these routes. Changes in the schedule for the Western Europe relate to Copenhagen (additional flights with the aircraft staying overnight 6 times a week). There will be also additional weekly frequencies to Milan, Stockholm and Brussels. Modifications also concern flights to Paris, Hamburg and Amsterdam.  Besides, it will be possible to fly to these cities more frequently.

    Additional wave of departures from and arrivals to LOT hub in Warsaw allows to offer transit passengers more convenient stopovers for carrier's transatlantic flights and for Beijing.
    In the peak of the season, stopover opportunities for transfer passengers will increase by 40 %
    a week.

    Daily flights to Chicago, New York and Toronto will be performed throughout the season in
    a fixed afternoon schedule. Further afternoon flights will be launched in months with the greatest passengers demand (May - September). Beijing schedule remains unchanged.

    In spring LOT will perform additional 5 flights to Rome using Dreamliners. Between 22 April and 3 May, passengers will be able to fly from Warsaw to the Italian capital in the most modern and comfortable machines in the world. Tickets are already available for sale at lot.com. Besides, the carrier sells tickets for direct flights to Rome from Cracow, by smaller planes.

    As announced, foreign flights from regional airports will be withdrawn from the booking system. After the new schedule enters into force all such flights will be performed through Warsaw. These changes are intended to meet the requirements of the European Commission in the framework of compensation which has been also included to the Company Restructuring Plan.

    Changes in the system will be introduced gradually. The summer schedule will be effective from 31 March 2014.

    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights to 1,356 airports in 193 countries all over the world.

     


     

    For more information please contact:

     

    Barbara Pijanowska - Kuras

    Spokesperson LOT Polish Airlines

    Ph.: +48 (22) 606 79 19

    2013.12.10 10:00

  • Feel the Christmas in LOT Polish Airlines!

    Warsaw, 5 December 2013 - Christmas presents for kids, New Year's champagne 
    for adults and a possibility to send a Christmas card on board of all planes.
    Additionally also Christmas sweets in the Dreamliner and of course "Home Alone"
    without which one can hardly imagine Christmas. These are only a few attractions
    out of many ones prepared by LOT Polish Airlines for December, to ensure magic
    atmosphere on board and make travelling nicer in the Christmas time.

    On 6 December already the staff of LOT Polish Airlines will change in assistants of Santa
    Clause, and the same will happen between 20 and 24 December. They will give Christmas
    mascot toys to our youngest passengers. This action will be organised at the Warsaw
    Airport, but also at LOT's most important long distance airports - in Beijing, Toronto, New
    York and Chicago.

    All passengers - both younger and older ones - will have a unique chance to send
    a "postcard from the sky" that is a Christmas card from the board of a plane to their
    Families. All they need is to leave their cards at the exit with LOT's cabin crew who will have
    special Christmas badges at their uniforms, like ground staff. Moreover, in case of long
    distance flights passengers on board of Dreamliners will have access to an electronic version
    of the Christmas card in the in-flight entertainment system. One of the biggest surprises for
    passengers of Boeings 787 is the possibility to see the cult movie "Home Alone" throughout
    December.

    Moreover, during long-haul flights on 6, 23 and 24 December passengers of Elite Club class
    will find cosmetic bags in Christmas sock hanging at their seats. We will offer Christmas
    chocolates to passengers of Elite Club and Premium Club in Dreamliners and to business
    class passengers on short-distance flights. But it is not all. At the end of the first service
    in Elite Club we will serve delicious quince tincture and we will give sweet gifts from LOT
    Polish Airlines before landing.

    Christmas elements will be seen in all our planes - in form of boards with Christmas
    greeting and special Christmas head restraints in economy class. Greetings will be placed
    in special stands at check-ins at selected airports, in LOT Business Lounge at the Warsaw
    Airport and in LOT's points of sales.

    Christmas covers of boarding passes and Christmas boarding music that greets passengers
    as from the entry to a plane will surely arouse good mood of our passengers.
    Year 2013 will end in an interesting way for business class passengers on short-distance
    flights. They will receive a New Year's gift from LOT Polish Airlines - a glass of sparkling
    wine served on board on 31 December and 1 January.

    Regardless of the Christmas time, LOT Polish Airlines take care to ensure that our
    passengers feel warmer. At the beginning of December we started a campaign entitled
    "Warm Winter in LOT's Planes". Besides mineral water and small snack we are pleased
    to offer hot tea to our passengers on domestic flights. Warming-up raspberry tea that
    is served besides black, green and mint tea is the winter special offer in the business class
    at short-distance flights. This offer will continue until the end of the winter season that
    is end of March 2014.
     
    At the same time, taking care for comfort of passengers flying on LOT's planes from the
    Warsaw airport, the carrier will try to ensure roofed stairs, if possible, when a jet bridge
    is not available.


     
    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the
    world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North
    America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation
    sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights
    to 1,356 airports in 193 countries all over the world.


    For more information please contact:

    Barbara Pijanowska - Kuras
    Spokesperson LOT Polish Airlines
    Ph.: +48 (22) 606 79 19
    Mob.: +48 731 999 924
    e-mail: media@lot.pl

    2013.12.05 10:00

  • "You also can buy LOT" - 300,000 tickets in LOT Polish Airlines winter promotion

    Warsaw, 22 November 2013. - "You also can buy LOT" - is a motto of the weekly winter
    promotion of the Polish carrier that was launched yesterday. 300,000 tickets, cheaper
    up to 50 %, are available for purchase. The promotion covers the whole network of LOT
    Polish Airlines.

    The cheapest tickets are available on LOT website - lot.com. Prices for European destinations start
    already at PLN 119, "Atlantics" (New York, Chicago, Toronto) at PLN 1,799 and Beijing - PLN 1,799 -
    all round-trip fares! LOT winter promotion covers all destinations of the carrier, as well as transit to /
    from 37 foreign markets served by LOT Polish Airlines.

    Passengers will find the cheapest tickets on routes from Warsaw to Riga (PLN 119), Athens (PLN 293),
    Amsterdam (PLN 379) and Paris (PLN 409). Flights from other Polish cities are also very attractive:
    from Wroclaw and Gdansk to Frankfurt (PLN 399) and from Krakow to Vienna (PLN 399). Passengers
    will have an opportunity to fly from all the regional airports through Warsaw at a bargain price - such
    transit connections to the LOT Atlantic destinations start already at PLN 1879 PLN for a return ticket!

    - For the winter season we offer our passengers record discounts up to 50% and a huge pool of
    promotional fares - more than 300,000, and what is the most important, this covers the entire LOT
    network, i.e. domestic, short- and long-distance flights. I am sure there is a little something for
    everyone. The offer is available both for flights from Poland and from other markets served by us -
    says Michal Leman, Director of Marketing and Product Office at LOT Polish Airlines. - The promotion
    will run until 28 November and even its first hours show that it met with great interest of
    passengers - he adds.

    The winter promotion also covers indirect flights, with transit in Warsaw, from 37 foreign markets for
    selected cities in the world within the network of the Polish carrier. In each of these markets,
    passengers will be able to take advantage of 5 specific transit connections via Warsaw at very
    attractive prices. For example, from New York, via Warsaw, one can fly to Larnaca, Budapest,
    Bucharest, Kiev and Lviv, already from USD 699 for a return ticket. And from Minsk to New York (EUR
    499), Chicago (EUR, 549), Toronto (EUR 549), London and Brussels (EUR EUR).

    Tickets can be purchased at lot.com using a mobile application for smartphones and tablets and in
    travel agencies, offices and call centre of LOT Polish Airlines. The total price of a ticket purchased on
    lot.com for direct roundtrip includes both the fare, taxes, airport fees and any surcharges.

    The sale lasts from 21 to 28 November 2013, and includes 300,000 tickets. Prices may vary
    depending on the time of ticket purchase. Travel period for tickets offered in the winter promotion
    applies to dates from 21 November 2013 to 13 April 2014.

     


     


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the
    world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North
    America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation
    sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,500 daily flights
    to 1,356 airports in 193 countries all over the world.


    For more information please contact:

    Spokesperson LOT Polish Airlines
    Ph.: +48 (22) 606 79 19
    e-mail: media@lot.pl

    2013.11.22 10:00

  • For Christmas with LOT Dreamliner - 1,500 additional seats

    Warsaw, 15 November 2013 - Christmas visit to family across the Atlantic? US
    friends on Christmas Eve in Poland? Maybe Christmas in New York's Times Square
    or SkyDeck in Chicago? With LOT Polish Airlines - it is even easier. The carrier
    has just launched three extra Dreamliner flights between Warsaw and the United
    States.

    For the first of the additional flights Dreamliner will take off from Warsaw to New York City
    on 19 December at 17:00. It will land at the JFK airport at 20:30 local time. The return
    flight will be on the same day: Dreamliner will take off from New York City at 22:40 to land
    in Warsaw the next day at 13:00.

    In turn, an extra flight to Chicago will start on 21 December at 12:15. LOT Dreamliner will
    land there at 15:15 local time and take off for the return flight at 17:25. The passengers will
    be in Warsaw at 09:20 the next day.

    The third of scheduled LOT flights will take place on 22 December on the route to New York.
    Polish Boeing 787 will fly from Warsaw at 13:00, and arrive at JFK at 16:30 local time.
    Return flight takes off at 18:40, arriving in Warsaw at 09:00 the next day.

    We have noticed an increased demand for flights during this period. Passengers are willing
    to fly Dreamliner, high load factors show that the plane enjoys unsubsiding popularity. And
    Christmas is a special time. Therefore LOT makes it easier for passengers to travel around
    the world. We wish to help people to spend the time with their friends and relatives,
    or simply to relax. Especially during the holiday season, we offer to our passengers three
    additional flights. It means a total of more than 1,500 extra seats on the route between
    Poland and the United States - says Barbara Pijanowska-Kuras, a Spokesperson for LOT
    Polish Airlines.

    During the holiday season LOT takes daily trips to New York and Chicago and to Toronto,
    and in the remaining months of the winter season: 5 times a week to Chicago / New York
    and four times a week to Toronto.

    Tickets can be purchased at lot.com using a mobile application for smartphones and tablets
    and in travel agencies, offices and call centre of LOT Polish Airlines. The total price of
    a ticket purchased on lot.com for direct roundtrip includes both the fare, taxes, airport fees
    and any surcharges.



    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the
    world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North
    America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation
    sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights
    to 1,328 airports in 195 countries all over the world.

    For more information please contact:

    Basia Pijanowska-Kuras
    Spokesperson LOT Polish Airlines
    Ph.: +48 (22) 606 79 19

    2013.11.15 10:00

  • LOT improves its results and for the time being it will not apply for the second tranche of public aid

    Warsaw, 4 September 2013 - LOT Polish Airlines will not apply in September to the Treasury for payment of the second tranche of public aid. This is possible thanks to the promising results of the Restructuring Plan consistently implemented in the Company. At the same time LOT is introducing the flight schedule for the winter season 2013/2014 to its reservation systems. A new network is in line with the Restructuring Plan submitted by the Ministry of the Treasury to the European Commission. It is also a result of necessary compensation required by the European Commission.

    The first tranche of aid for LOT was paid in December of last year. Disbursement of the second - in accordance with the Restructuring Plan submitted by the Ministry of the Treasury to the European Commission - was planned for August this year. Meanwhile, the Company has not applied for the second tranche in August and will not apply for it in September. An amount of the second tranche will be carefully assessed when the Company will apply to the Treasury for its payment. Perhaps this will happen only in October.

    Improved financial performance, and thus the delayed application for the second tranche, is an effect of consistently implemented restructuring measures. Thanks to them, the result of the core business in the first half of the year was better by 29 million than assumed in the plan. Next months also fit in with this positive trend - says Sebastian Mikosz, CEO of LOT Polish Airlines. The improved result is possible mainly due to sharp costs cutting, while enhancing sales and due to changes in the offer aimed to generate additional revenue – added Sebastian Mikosz. – added Sebastian Mikosz.

    In recent months, LOT introduced several new services for passengers as well as a new standard of service for European flights. Distribution channels have been extended by introduction of a mobile version of www.lot.com and applications on smartphones and tablets. This is just a small sample of the numerous activities aimed to deliver the goals of ambitious financial plan. According to its underlying principles, the Company will achieve sustained profitability starting from 2015.

    Consistently implemented restructuring measures include, among others, the network of destinations for the winter season. These changes are in line with the objectives of the Restructuring Plan submitted in June by the Ministry of Treasury to the European Commission. They are also a result of necessary compensation required by the European Commission. Within planned changes, destinations from Warsaw to Bydgoszcz, Rome and Stuttgart will be suspended from the beginning of the winter season 2013. In the coming months, passengers will also not find in the network flights to Beirut, Cairo and Nice, which are seasonal destinations. At the same time, like last winter, flights with the aircraft staying overnight from Warsaw to Stockholm will be suspended. This means two, not three flights a day to the Swedish capital.

    The Polish carrier also decided to suspend flights from Warsaw to Zurich, Helsinki and Dusseldorf. These destinations did not generate enough transfer traffic for other LOT flights from Warsaw, especially the long haul which are key to the company's long-term strategy.

    Since, in accordance with assumptions, LOT focuses on expansion of its hub in Warsaw, there will be also less flights from Polish regional airports. In winter 2013, LOT aircrafts will not fly from Cracow to Frankfurt, from Poznan to Munich and from Katowice to Munich.

    At the same time, flights from Warsaw to Yerevan, Athens and Belgrade will be unchanged in the coming winter season. Belgrade, one of the strongest destinations in the network of the Polish carrier, will continue to support the flow of transit passengers in their further travel to North America or other European ports. And Athens will remain in the flight schedule due to Greek Presidency of the European Union, which will begin on 1 January 2014.


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world. .

    For more information please contact:
    Barbara Pijanowska-Kuras

    Spokesperson of LOT Polish Airlines
    Ph: +48 (22) 606 79 19
    Mob.: +48 731 999 924
    e-mail:media@lot.pl

    2013.09.04 00:00

  • Mobile LOT – on your phone and tablet

    Warsaw, August 22, 2013 – Ticket booking from anywhere and at any time, easy and quick access to information, intuitive navigation and modern, user-friendly graphic design. LOT launches mobile solutions with the state-of-the-art technologies. From today, the passengers can use the LOT Mobile service, which is a mobile version of lot.com (m.lot.com) website, and an application dedicated to smartphones and tablets (Android and iOS).

    This is just another recent LOT's solution for passengers' easier access to information, improved service standard and easier travelling with the Polish airlines. While creating the new solutions LOT observed the ‘anytime, anywhere' rule. This means that special offering of the national carrier are, from now, available anywhere and at any time through mobile devices. The passengers can, anywhere and at any time, plan their trip by checking flight schedules, book tickets, check in for a flight and view the status of their flights. Also an unlimited access to the full offer and useful traveller's information is granted, for example the free luggage limit. LOT's application can be downloaded for free from: AppStore and GooglePlay.

    We are consistently changing LOT for the better. We want to be a modern and friendly airline. Today, we are introducing another of the promised new solutions to take care of our passengers not only in the air but on the ground as well. LOT will be available on tablets and smartphones. This is what our passengers and me personally have been long anxious to see - says Sebastian Mikosz, CEO of LOT Polish Airlines.

    The new mobile solutions have been developed with the latest technology. LOT is the first airline on the world to have fully applied the Cloud Computing solution (informally – cloud data storage) on such a large scale in the application creation process. Cloud Computing is an IT environment management model utilising solutions borrowed from the web operating principles. It responds to the needs resulting from the growing number of connected devices, continuous information streams and WEB 2.0 applications, such as open cooperation, community networks and mobile solutions.

    With Cloud Computing, the mobile site of LOT is fast and efficient, regardless of the number and location of users. At the same time, highest data safety standards are maintained and further fast and easy expansion of services and lot.com website is enabled.

    The technical solutions are not the only advantages of the new m.lot.com site and applications. The passengers are also offered modern and eye-friendly graphics and intuitive navigation. At the beginning, the mobile site will be available in two languages, Polish and English. In the future, however, m.lot.com will be localised to other languages according to the needs of LOT markets, including German, Russian, French or Spanish.

    This is the first stage of implementing the mobile website and application. The next step will be to introduce more innovative functionalities for improved traveller's comfort, such as PUSH notification.

    With this functionality, the application users will be receiving individual notifications from LOT with the trip details, reminding of the upcoming check-in or personalised information about special offerings.

    This project has been implemented in cooperation with AMG.net chosen by LOT for their vast experience gained working on the most complex integration and portal projects for the customers based in Poland and worldwide. AMG.net is the largest company of Bull Group in Poland and the leader in creating solutions supporting the customer service and self-service in the telecom, financial, energy, industrial and public sectors.


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.

    For more information please contact:
    Barbara Pijanowska – Kuras
    Spokesperson LOT Polish Airlines
    Tel: +48 (22) 606 79 19
    tel.kom.: +48 731 999 924
    Email:media@lot.pl

    2013.08.22 00:00

  • We are creating better LOT for you

    Warsaw, 31 July 2013 - Starting tomorrow, LOT Polish Airlines will introduce a new level of service on board their planes on all routes in Europe. The catering offer will be enriched - by adding new sandwiches, salads, wraps, pizzas as well as a selection of beverages - and the Starbucks coffee will appear on board. LOT will also propose additional services, such as Taxi&Fly, Limo Service, Meet and Greet, as well as Pre-order and Duty Free, all under the Air Kiosk. A mobile version of lot.com website and applications for Android and iOS will be also soon set up. And starting from 10 August, the long-haul flights will be operated only by modern Dreamliners.

    Changes in LOT offer have been developed based on a specially commissioned survey carried out by TNS. As many as 78 per cent of our passengers in economy class and 89 percent in business class do not perceive a need to improve the quality of passenger service. In spite of such good result, LOT Polish Airlines are developing further changes to improve passenger comfort and the image of the Polish carrier.

    We listen to our passengers and we create changes they really expect - says Sebastian Mikosz, CEO of LOT Polish Airlines. I would like LOT to be perceived as a friendly, modern and open airline and that is why we introduce many additional services. Thanks to them, travel will be even easier and more enjoyable - said Sebastian Mikosz.

    The first part of the changes aimed to facilitate travelling by LOT will include an access to a mobile version of lot.com booking platform and to applications for mobile phones and tablets (Android and iOS). Ticket reservation and check-in prior to departure will be possible from any place and at any time - simply, quickly and highly intuitively. We will also provide our passengers with faster and easier access to all information relevant for them, including special offers, as well as to the "cheapest price" search. The mobile version was designed using the latest technology and innovative solutions.

    LOT Polish Airlines are the first airline in the world to apply full "Cloud Computing" technology on such a large scale. Cloud computing is a model for IT environment management, with solutions borrowed from the ideology of functioning in Internet. It satisfies the needs of a new era of IT solutions, where responsiveness, effectiveness and efficiency are the priority, while increasing data security. Cloud Computing responds to the needs associated with a growing number of connected devices, continuous streams of information and Web 2.0 applications, such as open collaboration, social networking and mobile solutions. Passengers will gain access to the mobile version already from mid-August, while applications will be available from September.

    LOT Polish Airlines also increase the variety of meals and snacks in onboard menu. A new offer called "LOT Gourmet" will be enriched with new products specially suited to passengers' tastes.

    Starting from 1 August, on flights lasting no longer than 120 minutes, the "LOT Gourmet" menu will include a pasta salad with chicken and a Greek salad, and on flights longer than 120 minutes - vegetarian pizza and chicken wrap. During flights lasting no longer than 90 minutes passengers will have a choice between ham or cheese sandwich and snacks (candy bars and other sweets and crisps). During all flights we will also offer alcohols and a wide selection of soft drinks. Passengers in economy class on domestic and European flights are provided free of charge with mineral water and a sweet snack.

    From tomorrow - i.e. 1 August - LOT Polish Airlines are also starting cooperation with Starbucks. Passengers will have an opportunity to taste the best coffee (including decaffeinated) under the most recognizable brand in the world. On domestic and European routes, the "LOT Gourmet" offer will include, in addition to Starbucks coffee and Dilmah Ceylon Gold tea, specially composed dietary porridge flavoured with apples and cinnamon or chocolate and orange (at the passengers' choice), served by Starbucks.

    Prices for meals were calculated so as to be accessible to everyone. They are much lower than those at airports or in in-flight sales of other airlines: sandwiches cost PLN 10, while salads and wraps - PLN 12. Starbucks coffee costs PLN 8, beer - PLN 5 and wine - PLN 10. It is worth noting that meals and soft drinks in economy class and in business class on the most prestigious LOT long-haul flights remain free.

    LOT Polish Airlines will soon introduce other facilities and services for passengers.

    Taxi&Fly and Limo Service - you may start your travel with LOT right at the threshold of your home! This service allows passengers who purchase tickets via the lot.com website or through the twenty-four hour call center to book transportation from home to the airport and back after returning to Warsaw. For those who appreciate luxury we offer an opportunity of transport by limousine to a plane.

    Another LOT proposal is Meet & Greet, which is a dedicated assistance at the Chopin Airport. The service is intended for all passengers who want to avoid stress during their visit to the airport. Our staff will welcome passengers at the entrance to the airport and will facilitate all procedures prior to departure - from luggage check-in to boarding.

    From September this year LOT Polish Airlines will also launch the PlusGrade service. It will allow passengers who book a ticket to bid for transfer from economy class to Premium or Business class.

    Especially for Business and Premium class passengers, we have launched a new board magazine "Inspire", dedicated only to those passengers (Elite Club and Premium Club). The high level of the magazine is guaranteed by its editor in chief - Ms. Martyna Wojciechowska. Magazine readers will find there articles on the most interesting areas of life - starting from business, investment, through the luxury travel around the world, and ending with art, the latest trends and culture. All this is included in the remarkable, sophisticated graphics and illustrated with unique photographs. It is an inspiring, intelligent and ambitious magazine. In the first issue we will write about the charms of Thailand, the Cities of the Future, and we will advise how to succeed in life. Charismatic Sebastian Karpiel-Bułecka will be a special guest of this edition.

    To meet expectations of our passengers as to the service quality and comfort of travel we have recently introduced: LOT Info SMS service - alerts on the status of the flight. SMS service may be activated in two ways - by completing a free form via the lot.com website or by sending a text message from a mobile phone. There are two service options: standard, which includes a one-time information about the current status of the flight (which costs PLN 1 + VAT) and Premium, providing passengers with all the information about the flight (its cost is PLN 5 + VAT). To receive automatic information about the flight it is enough to leave a phone number when buying a LOT ticket.

    Thinking not only about aviation enthusiasts, we have launched an online shop - AirKiosk at the lot.com website, which offers many gadgets, useful both during travel, at home or in the office. Aviation enthusiasts will also find in AirKiosk aircraft models, inter alia a modern Boeing 787 Dreamliner and gadgets practical for travel and in the office.

    Modern solutions and new services for passengers result from a Restructuring Plan implemented in the Company. LOT Polish Airlines focus on continuous improvement in the quality of passenger service, as well as on more active communication with travellers. Any measures taken are not only aimed to attract new customers but also to build the image of a modern and open airline standing out from the competition. A special new section at the lot.com website will allow passengers to follow changes in the offer and to submit their suggestions.

    And the last - historical change. Starting from 10 August, the long-haul flights to New York, Chicago, Toronto and Beijing will be operated only by Boeing 787 Dreamliners. This is a symbolic moment, comparable to the replacement of Ilyushin aircraft with Boeing 767 in the late 80s and 90s of the last century.

    LOT Polish Airlines now have five Boeing 787 Dreamliners in three-class configuration, offering the highest standard of on-board service. The new machines are also more fuel-efficient and quieter by about 20 percent. Comfort is ensured by higher pressure in the cabin and higher humidity compared to conventional wide-body aircraft. LOT Polish Airlines strength is also their specially trained and professional on-board staff "Elite Fleet" that provides quality services at the highest level.


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 196 countries all over the world.

    For more information please contact:
    Barbara Pijanowska Kuras
    Spokesperson LOT Polish Airlines
    Ph: +48 (22) 606 79 19
    Mob.: +48 731 999 924
    Email:media@lot.pl

    2013.07.31 00:00

  • Historic Boeing 767 to Dreamliners fleet replacement

    Historic Boeing 767 to Dreamliners fleet replacement


    Warsaw, June 28, 2013 – The fifth Boeing 787 Dreamliner long-haul aircraft has been introduced today into the booking system of LOT Polish Airlines. This means that from August, 10 the Polish national carrier will offer long-distance flights on the Dreamliners only./p>

    The fifth LOT's Boeing 787 (SP-LRE) is currently scheduled to fly in to Warsaw at the end of July. Following the today's introduction of this aircraft into the booking systems for the transatlantic routes, from August 10, the passengers will fly on long distances only with the world's most modern aircrafts.

    This will be a symbolic turning point in the history of the Polish carrier when, after having served for 20 years in LOT Polish Airlines's fleet, the Boeings' 767 are replaced with the state-of-the-art Boeing 787 Dreamliners.


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.

    For more information please contact:
    Marek Kłuciński
    Spokesperson LOT Polish Airlines
    Ph: +48 (22) 606 79 19
    Mob:+48 731 999 924
    Email:media@lot.pl

    2013.06.28 00:00

  • LOT's Airkiosk opened

    LOT's Airkiosk opened


    Warsaw, June 26, 2013 – LOT Polish Airlines opens the Airkiosk.lot.com web shop. Products with the Polish national carrier's logo are available and, by the end of June, the products orders above PLN 200 will be delivered free of charge.

    The Airkiosk offers a splendid opportunity to buy genuine LOT-branded products. It is also a great idea for a gift to your relatives, especially those keen on aviation. Categories available include: office, home, travelling, aviation and kids.

    The offer includes products which are useful while travelling, such as luggage ID badge, or headphones that can be used on the board. LOT offers also a variety of gadgets for the office, home and for the youngest passengers, such as games and toys. The aviation enthusiasts will especially appreciate the models of the LOT's Boeing 787 Dreamliner aircraft.

    It will soon be possible to pay with a credit card, and new functionalities are soon to be added, such as taxi vouchers, voucher for luggage transport or limo service for the passengers.

    The products can be shipped via InPost parcel machines nationwide or by courier service. By the end of June, orders above PLN 200 from the Airkiosk.com will be shipped free of charge with a courier service.


    LOT Polish Airlines is one of the oldest airlines in the world. It has been connecting Poland with the rest of the world since 1929. Now planes in LOT colours fly to nearly 60 destinations in Europe, the Middle East, North America and Asia. Many of LOT's pilots are among the European and World Champions in several types of aviation sports. Since 2003 LOT is a member of Star Alliance whose network currently offers more than 21,900 daily flights to 1,328 airports in 195 countries all over the world.

    For more information please contact:
    Marek Kłuciński
    Spokesperson LOT Polish Airlines
    Ph: +48 (22) 606 79 19
    Mob:+48 731 999 924
    Email:media@lot.pl

    2013.06.26 00:00

  • STAR ALLIANCE’S HOME IN HEATHROW TO BE NAMED IN HONOUR OF BRITAIN’S QUEEN ELIZABETH II

    STAR ALLIANCE’S HOME IN HEATHROW TO BE NAMED IN HONOUR OF BRITAIN’S QUEEN ELIZABETH II

    New Terminal to be known as “Terminal 2: The Queen’s Terminal”

    LONDON, U.K. – June 14th, 2013 -The new Terminal 2 at London Heathrow Airport, the future home of Star Alliance at Britain’s premier aviation hub, is to be known as “Terminal 2: the Queen’s Terminal” in recognition of Queen Elizabeth II and marking her long association with the airport.

    Britain’s Queen, who this year celebrates the 60th anniversary of her coronation, also opened the former Terminal 2 building that once occupied the same site as the new purpose-built facility, which is due to start operations on June 4, 2014. The announcement that the monarch has agreed to continue this close association with Heathrow and Terminal 2 comes on the eve of her official birthday, June 15.

    Mark Schwab, CEO Star Alliance said: “We are delighted that our airlines will be operating from a terminal named for Queen Elizabeth II. We are particularly honoured that this announcement, which reaffirms the role and importance of aviation in today’s world, comes on the eve of Her Majesty’s official birthday.”

    John Holland-Kaye, Heathrow’s Development Director, said: “The Queen opened the original Terminal 2 more than half a century ago and we’re delighted that Her Majesty has kindly agreed to give her name to the new Terminal 2. Everyone at Heathrow is extremely proud of our long association with The Queen and we know the new Terminal 2 will be a fitting continuation of that tradition.”

    The new Terminal 2 will be the home for all 23 Star Alliance member airlines serving Heathrow and representing over 20% of the airport’s traffic. It is the first time all Star Alliance carriers will be in a single Heathrow terminal, creating a superior travel experience for passengers, new business opportunities for the member airlines and providing an improved working environment for employees.

    From Terminal 2, the Star Alliance airlines - Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Brussels Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways - will provide 136 flights a day to over 51 worldwide destinations. Future member carrier EVA Air will also join the member carriers in T2 during the course of 2014.

    Further information on Heathrow Terminal 2 can be found at:
    www.heathrow.com/t2




    About Star Alliance:
    The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI, United and US Airways. EVA Air has been announced as future member. Overall, the Star Alliance network offers more than 21,900 daily flights to 1,329 airports in 194 countries.

    For further information please contact:

    Star Alliance Press Office
    Tel: +49 69 96375 183
    Fax: +49 69 96375 683
    Email: mediarelations@staralliance.com
    www.staralliance.com


    2013.06.14 00:00

  • New York – the first stop of LOT's Dreamliner

    New York – the first stop of LOT's Dreamliner


    Warsaw, June 1, 2013 – The world's most modern aircraft in LOT's livery took off today at 1:18 PM from the Warsaw airport to New York. This is the first transatlantic passenger flight of the LOT Polish Airlines Dreamliner after the three-month break. Thus, the Polish national carrier resumes scheduled transatlantic flights with Boeing 787 aircrafts.

    The aircraft with the registration number SP-LRC with 205 passengers onboard is scheduled to reach the JFK airport in New York at 4 PM local time. The flight will last 8 hours and 8 minutes. The LOT's Dreamliner is piloted by Captains: Jarosław Górny, Wojciech Kołodziej and Janusz Janiszewski.

    As initially planned, the Dreamliner was officially to return to service on June 5, flying to Chicago. However, we have managed to speed it up.

    Currently, LOT has three Dreamliners in its fleet. The delivery of the fourth Dreamliner is scheduled for the end of June.

    To remind, Boeing 787 is a long-haul aircraft (12,000 km) with maximum cruising speed 875 km/h, length of 57.72 m and wingspan 60.13 m. The interior seats 252 passengers.

    The aircrafts purchased by LOT come in a three-class setup: Elite Club, Premium Club and economy class.

    2013.06.01 00:00

  • Always stay up to date with LOT!

    Warsaw, May 17, 2013 – starting today, the passengers can enjoy "LOT Info SMS", a comfortable service of the Polish national carrier. With this solution every traveller and all those waiting at the airport will be able to keep track of the status of a chosen LOT flight.

     

    Passengers using this service will be texted about opening the on-line check-in, flight schedule changes, possible flight delay/cancellation etc. This way, LOT will also provide information on promotions or other important messages to the travellers. In addition to that, those waiting at the airport will be texted about the takeoff and landing of a given airplane.

    The main idea underlying the changes in the standard or our services is to be as close to the passenger as possible. Quick and easily accessible information is the key issue here. This is why we have decided to start the SMS service – says Dariusz Pietrzak, Commercial Representative of LOT Polish Airlines.

    We will be adding more options for a more comfortable travel and to improve the passenger service. It is worth mentioning that at this very moment, the satisfaction level of our customers, measured under Star Alliance, is above the average for the entire alliance. I am convinced that the changes we will be implementing in the weeks to come will further increase the customer satisfaction levels - Dariusz Pietrzak adds.

    For more details visit the website: http://www.lot.com/web/newlot/lot-info-sms

    2013.05.17 00:00

  • Third Dreamliner to join LOT’s fleet

    Warsaw, May 17, 2013 – The third Dreamliner of LOT Polish Airlines with the registration number SP-LRC landed today at 16:22 at Warsaw Frederic Chopin Airport

     
    The aircraft flew directly from Paine Field Airport near Seattle next to Everett factory in which the Being 787 Dreamliners are manufactured. The airplane was piloted by LOT captain Jerzy Makula, who brought the first Dreamliner to Poland, captain Andrzej Szymański and captain Krzysztof Turkiewicz.

    Very soon, as the only airline in Europe, we will offer our Passengers again a unique standard of travel – says Tomasz Balcerzak, Member of the Board for Technical and Operational Issues in LOT Polish Airlines. From June 5, when we are planning to bring the Boeings 787 back to regular service, our Passengers will discover all the treats we have prepared for them. Three classes – Elite Club, Premium Club and the economy class, friendly and more spacious interior is what makes the travelling more comfortable than ever before. In addition to that, the specially trained cabin crew of Elite Fleet remaining at our Passengers’ disposal and the new menu will make each trip even more enjoyable – Mr Balcerzak adds.

    Boeing 787 with the registration number SP-LRC is a long-haul aircraft (12,000 km) with maximum cruising speed 875 km/h, length of 57.72 m and wingspan 60.13 m. The interior seats 252 passengers.

    The aircrafts purchased by LOT come in a three-class setup: Elite Club, Premium Club and economy class. By August, LOT is planning to receive 5 aircrafts of this type.

    2013.05.17 00:00

  • LOT Polish Airlines' Announcement due to strike in Brussels

    Warsaw, 14th May 2013 - Due to the current protest action by ground handling services at airport in Brussels, LOT Polish Airlines inform about possible disruptions concerning delayed baggage delivery on the route Warsaw-Brussels-Warsaw

     

    Polish carrier operates on this route accordingly to the schedule. Although LOT recommends to passengers taking only hand luggage according to cabin baggage standards. In case, passengers will have checked baggage, they need to be aware that this baggage will not be delivered on time at destination airport.

    Passengers of flights to and from Brussels are informed via Call Center about situation and protest action at airport in Brussels and LOT's recommendations concerning baggage delivery on this route.

    2013.05.14 00:00

  • LOT and Rainbow Tours towards the sun

    Warsaw, May 9, 2013 – LOT Polish Airlines and the tour operator Rainbow Tours have signed a contract for charter flights from Warsaw to the most popular tourist destinations in the world, among others, to the capital of Thailand, Bangkok. The agreement will ensure the fastest and the most comfortable flights to tourists traveling from Warsaw to such remote parts of the world


    LOT has made a strategic decision on restoring charter flights, which resulted in signing the contract with Rainbow Tours. Starting from November this year, flights will be operated non-stop from Warsaw to Bangkok – once a week, to the capital of Sri Lanka, Colombo, Mexican Cancun and one of the most beautiful resorts in the Carribean – the Cuban Varadero – every other week. Passengers willing to spend their vacation time in these exotic places, will travel on board LOT Dreamliners. People traveling from Warsaw, for the first time, will have the opportunity to cut short the travel time to the minimum and experience non-stop flights to far away lands.

    We want to offer the best product we have to our business partners and their clients – said Sebastian Mikosz, CEO of LOT Polish Airlines. I am sure, that there will be many people eager to travel directly to such far away destinations, where the flight time usually is more than a dozen hours.
    I am happy that together with our partner for the first time, we can offer for people traveling from Poland so comfortable journey. I also guarantee that passengers will be far less tired when starting or ending their vacation – added Sebastian Mikosz .

    In Poland the exotic tourism segment has been growing steadily. For some years now, Rainbow Tours has successfully explored this market segment, however, until now, the main barrier in the fast growth of exotic destinations sales was the exhausting journey which usually involved one or two plane changes en route, which made the whole journey last 16-18 hours. Starting today, it’s going to be different – after a 9-hour flight passengers can disembark in another hemisphere and enjoy the sunshine. We are very excited about our collaboration with LOT and we strongly believe that the relatively short non-stop flight on board the world’s most modern aircraft, will open the exotic destinations for those market segments that have been avoiding this kind of travels so far – said Grzegorz Baszczyński, President of Rainbow Tours.

    It is important that the Boeing 787 flights to exotic countries will be operated as non-stop flights. Thanks to that, starting in November this year, Rainbow Tours Clients planning to travel to Thailand, Mexico, Cuba and Sri Lanka will have their flying time cut short by almost five hours.

    LOT offers supreme comfort and reduced time of flight. Thanks to long-haul fleet dedicated to those flights, flying from Warsaw to Sri Lanka, Cuba, Thailand and Mexico may be operated without the stops. This reduces time of travel to a minimum, which is important at such long distances.

    To illustrate the difference, below is the travel time to these destinations:
      Travel time on non-stop flights Travel time on a narrow-body plane with stop(s)
    Sri Lanka, Colombo 8h 40min 17h 30 min
    Tajlandia, Bangkok 9h 45min 16h 40 min
    Meksyk, Cancun 12h 35 min 21h 05 min
    Kuba, Varadero 11h 55 min 16h 50 min
    LOT is restoring its charter operations and is treating it as one of the strategic elements of its business model. According to the plan, the carrier will start operating charter flights from winter season 2013-2014. Cooperation between LOT and the tour operator will allow for effective use of the long haul fleet in the time when passenger traffic is less intensive and planes spend less time in the air

    2013.05.08 00:00

  • Tickets back on sale for LOT's Dreamliner in summer!

    Warsaw, April 25, 2013 – today, LOT Polish Airlines bring tickets for Boeing 787 back on sale. Starting from June 5, the Dreamliners will fly to Chicago and, a little later, to New York, Toronto and Beijing.

    LOT resumes long-haul flights with the world's most modern jet. Back on LOT's schedule, already on June 5, the Dreamliner will visit the Windy City of Chicago. From midnight, in the booking system of the Polish national carrier, tickets for LOT's Boeing 787 will be available to Chicago and for chosen flights to New York, Toronto and Beijing.

    With the return of the "liner of dreams", the new Premium class is back, offering 50 cm wide seats in a 2-3-2 three-row arrangement. Every passenger of the Premium Club will have a 12.4 inch monitor with USB and electric outlet available. Premium Club passengers will enjoy the comfort of travelling also at the airport with a dedicated check-in desk and priority baggage claim service. The purchasers of tickets in the economy class may upgrade to the Premium Club at a 100 $ fee. This offer will be available only during the check-in at the airport on the flight day, subject to availability.

    The LOT's special offer for the 787 back in air in high season is now available to all holiday-makers wishing to fly to the other side of the Atlantic on comfortable boards of the Dreamliners.

    The economy class return fares in high season on Boeing 787 to New York start from PLN 2,355, to Chicago from PLN 2,414, Beijing from PLN 2,439, and Toronto can be reached at the cost of PLN 3,549. The Premium class return fares start from PLN 5,015 to the USA and Beijing, and PLN 5,000 to Toronto.

    Tickets for the long-haul flights on the Dreamliner are available from today at lot.com, LOT's offices, via Call Center and at travel agents'.

    2013.04.25 00:00

  • LOT's promotion signed 777

    Warsaw, 25 April 2013– Boeing 777 has been leased by LOT Polish Airlines to service Warsaw-Toronto flights. It the first time ever when this type of plane flies for the Polish national carrier, so LOT Polish Airlines offer a possibility to their passengers to buy tickets at a promotional price of PLN 1,777 for a return ticket for flights on Boeing 777!


    Sales of tickets at this exceptional price started today through all channels, that is at lot.com, in ticketing agencies, through the Call Center and at travel agents'. The ticket prices start from PLN 1,777 and may be bought for flights on board of Boeing 777 between 4 May and 7 June.

    The first flight of Boeing 777, referred to in airline jargon as „triple seven" was just scheduled for 4 May 2013. According to the schedule it will fly on the route to Toronto till the beginning of June.

    The Polish national carrier decided to lease another wide-body aircraft since it is necessary to ensure smooth operations of all scheduled transatlantic flights. The lease of Boeing 777 guarantees that all scheduled flights will be made before Dreamliners return to operation in early June.

    Boeing 777, registration number CS-TFM, has 30 seats in business class and 293 in economy class. Its first flight was made in 1998. Afterwards it flew for instance for Singapore Airlines.

    It is assumed that LOT's fights on this plane will be handled according to "wet-lease" principle with partial involvement of LOT's cabin crew. The standard of board service will be the same as in airliners owned by the Polish national carrier.

    The airliner has been leased from Euroatlantic, a Portugal operator. After a new Airbus 330 and Boeing 767, it is the third plane leased by LOT to service long-range flights, that guarantees continuity of flight operations until Dreamliners may make transatlantic flights in early June this year.

    2013.04.24 00:00

  • LOT Polish Airlines' Announcement

    LOT Polish Airlines’ Announcement

    Warsaw, 21st April 2013 - Due to the planned for tomorrow (Monday 22nd April 2013) protest action by ground handling services at airports in Germany, LOT Polish Airlines inform about possible changes in its flight schedule.

    Changes may occur at airports in Munich and Frankfurt. According to the German services report, protest action will be held in Frankfurt from 3AM (Monday, 22’nd of April), till 4AM (Tuesday, 23’rd of April) and in Munich from 2 AM till 10PM.

    Polish carrier has decided to cancel tomorrow below flights on route to and from Munich and Frankfurt:

    FRANKFURT:
    LO381 Warsaw – Frankfurt,
    LO382 Frankfurt – Warsaw,
    LO377 Warsaw-Frankfurt,
    LO378 Frankfurt-Warsaw,
    LO395 Warsaw-Frankfurt,
    LO396 Frankfurt – Warsaw,
    LO379 Warsaw- Frankfurt,
    LO380 Frankfurt –Warsaw,
    LO383 Cracow – Frankfurt,
    LO384 Frankfurt – Crakow,
    LO397 Cracow-Frankfurt,
    LO398 Frankfurt-Cracow,
    LO359 Gdansk – Frankfurt,
    LO360 Frankfurt – Gdansk,
    LO355 Gdansk-Frankfurt,
    LO356 Frankfurt-Gdansk,
    LO357 Wroclaw – Frankfurt,
    LO358 Frankfurt – Wroclaw,
    LO365 Wroclaw – Frankfurt,
    LO366 Frankfurt-Wroclaw,

    MUNICH:
    LO351 Warsaw – Munich,
    LO352 Munich –Warsaw,
    LO353 Warsaw – Munich,
    LO354 Munich-Warsaw,
    LO375 Warsaw- Munich,
    LO376 Munich-Warsaw,
    LO367 Wroclaw – Munich,
    LO368 Munich – Wroclaw,
    LO385 Wroclaw- Munich,
    LO386 Munich-Wroclaw,
    LO369 Poznan– Munich,
    LO370 Munich –Poznan,
    LO371 Poznan – Munich,
    LO372 Munich –Poznan,
    LO361 Katowice- Munich,
    LO362 Munich – Katowice,
    LO373 Katowice- Munich,
    LO374 Munich-Katowice,

    Other flights will be operated accordingly to the schedule.

    Information about schedule changes passengers can find at the airports by asking LOT representatives. In case reservation changes passengers are requested to contact the Call Center at telephone numbers: 0 801 703 703 (for landline) and 22 1 9572 (for mobile phones).

    2013.04.21 00:00

  • The first decision - we fly more frequently across the Atlantic

    Warsaw, 14th February 2013 - Today, the CEO of LOT Polish Airlines Sebastian Mikosz presented the assumptions of the new stage in the reorganisation process of the Polish air carrier. He presented flagship destinations in the LOT Polish Airlines network as well as changes that are about to take place in the company.


    "The nearest future will be a particularly difficult stage in the history of LOT. It is a time of necessary changes, especially in the area that is considered to be of fundamental importance for an air carrier, that is the network of destinations. I believe that the decisions we have taken will help LOT survive on the difficult aviation market and become a profitable European carrier "said Sebastian Mikosz, CEO of LOT Polish Airlines. "Both the Management Board and the employees of LOT face a major challenge, but I am convinced that, though with some sacrifices, we will make it together," added Sebastian Mikosz.

    The CEO emphasized that the most important factors when analysing and developing a network of destinations were their profitability and the objective of increasing the number of flights on those routes where LOT invariably has a strong position. Such measures are a chance to increase profitability and put the company on the right track in a short time. The adjustments will be introduced in the new 2013 Summer Season flight schedule, which is to be launched on 31 March this year.

    The national air carrier will certainly maintain its flagship direct long-haul flights from Warsaw across the Atlantic: to Chicago, New York and Toronto. The fact that LOT has operated on those routes for more than 40 years proves that the Polish air carrier has maintained its dominating position on those markets. Transatlantic flights also play a major role in transit traffic in CEE. The summer season is a busy period in the aviation industry, which is why LOT has already increased in its booking systems the frequency of summer flights to Chicago and New York (11 flights a week to each respective destination).

    One of the pillars of the LOT's network of destinations is strengthening and maintaining business destinations, due to the fact that the Polish carrier offers flights to all the most important European capitals and business centres, such as for example Brussels, Geneva, London or Moscow, within a convenient business schedule. LOT Polish Airlines are also the only traditional carrier to offer direct flights from Warsaw to many European cities, like Madrid, Milan or Stockholm, as well as reports a constant growth of passenger traffic on popular routes, where it competes with other carriers, such as to London, Paris or Amsterdam.

    The Polish carrier offers extensive transit traffic, first of all by "filling in" the Transatlantic traffic. LOT's schedule of flights is adjusted to changovers in Warsaw so as to offer the shortest possible waiting time for LOT's connecting flights at the Warsaw airport. Some of the destinations that handle mostly transit traffic are: Budapest, Prague, Bucharest, Sofia, Ukrainian destinations and other routes from East Europe.

    LOT, as the Star Alliance member, will continue close cooperation with other partner airlines on German and Austrian destinations by complementing their offer for passengers. Moreover, the new schedule of flights of LOT Polish Airlines has a different frequency of flights to selected destinations. For example, there are additional evening flights on such routes as Warsaw-Prague – compared to the 2012 summer season, Warsaw-Berlin – compared to the winter schedule, or Warsaw-Zurich – with as many as 12 flights per week for business passengers. The 3 flights per week to Beijing have been maintained, too.

    Some destinations have a large potential for growth, which made LOT Polish Airlines increase the frequency of flights to Tbilisi (Georgia) to seven per week.

    The CEO of LOT Polish Airlines also revealed the routes that are below financial expectations and have negative economic forecasts, and as such will not be included in the 2013 Summer Season. Given the current difficult economic situation of the Company, the destinations that generate losses and are not likely to yield better financial results are: Yerevan, Krakow-Paris, Donetsk and Cairo.

    2013.02.14 00:00

  • Sebastian Mikosz took the helm of LOT Polish Airlines

    Warsaw, February 6th , 2013 – Today, the Supervisory Board of LOT Polish Airlines has decided to appoint to the position of CEO – Sebastian Mikosz.


    It is a great satisfaction and responsibility that the Supervisory Board of LOT Polish Airlines has given me a credit and entrusted me the management of the company. I'm ready to take on this challenge and to fully devote myself to a new phase of the restructuring process of the Polish carrier - says Sebastian Mikosz, CEO of LOT Polish Airlines. In the nearest future I intend to familiarize with the ongoing restructuring process within the company, therefore I need a few days. I strongly believe that soon I will be able to present the new direction of changes in our Company to publicity, to our business partners and first of all to our passengers – adds Sebastian Mikosz.

    Sebastian Mikosz is a manager with expertise in business consulting and management.

    He is a graduate of the prestigious Institut d'Études Politiques de Paris (with majors in economics and finance) and has completed several business management courses and training programmes.

    After graduation he worked for Arthur Andersen in Paris where he specialised in investments in the emerging markets.

    In 2000, after he came back to Poland, he worked on establishing the first independent online brokerage house in Poland. In 2001 he took the position of the General Director of the French Chamber of Commerce and Industry in Poland.

    In June 2003 he was appointed as Vice President of the Polish Information and Foreign Investment Agency. There, he supervised the Departments of Investor Assistance, Regional Cooperation and Research and Analysis. He conducted negotiations with the largest foreign investors in Poland such as LG Philips, MAN, Whirlpool or Michelin. Next he worked as Managing Director at the Warsaw office of Amrop Hever, a HR consultancy company.

    In February 2011, he took a position of Societe Generale Corporate & Investment Banking advisor in Poland, that he was holding until now.

    He is a fluent speaker of French and English. He is married and has three sons. His passion is aviation.

    2013.02.06 00:00

  • LOT Polish Airlines statement

    Warsaw, January 17 2013 – In regard to FAA Airworthness directive related to Boeing 787 aircrafts, LOT Polish Airlines would like to inform, that with immediate effect we decided to temporarily cease operations with this particular type of aircraft.

     

    Today also European regulator, EASA, confirmed FAA recommendations, and LOT is fully compliant with them.

     

    Two of currently operated by LOT aircrafts are grounded until all recommendations will be implemented and planes will be re-checked by technical staff.

    Following FAA statement we would like to confirm, that LOT will cooperate both with Boeing and FAA to develop a corrective action plan to allow our fleet to resume operations as quickly and safely as possible.

    Regarding current situation we would like to inform, that all our long-haul operations will be continued with 767 aircrafts, except today's flight to Beijing, which will be cancelled.

    2013.01.17 00:00

  • The First Scheduled Flight of LOT Dreamliner

    Warsaw, December 14, 2012 – At 8:00 a.m. today, LOT Polish Airlines Boeing 787 Dreamliner SP-LRA took off from the Chopin Airport in Warsaw on its first scheduled flight to Prague. It is the first commercial flight of the LOT Dreamliner.

    Flight LO 523 from Warsaw to Prague lasted 57 minutes. On board there were 175 passengers for whom LOT had prepared special certificates commemorating this first extraordinary flight. For the return flight, 149 passengers have been booked. The plane is planned to take off from Prague airport at 10:05 a.m. and is scheduled to arrive in Warsaw at 11:10 a.m.

    The Dreamliner will fly to Prague on selected dates from mid-December to mid-January, 2013. The upcoming flights are scheduled to operate on December 15, 16, 18, 19, 20 and 28. The four remaining dates are January 2, 11, 12 and 14, 2013.

    The flight to Prague kicked off a series of promotional flights in Europe, at which time the Dreamliner will visit nine European cities in total: Prague, London, Vienna, Munich, Frankfurt, Hannover, Kiev, Budapest and Brussels.

    We have decided to operate the first Dreamliner flight to Prague, as it is a one-hour flight only from Warsaw and it seems ideal for the first „neighbourly" visit of LOT Dreamliner in Europe. Actually, it will not be the only flight to Prague – the Dreamliner will visit the Czech capital a number of times – says Zbigniew Mazur, acting LOT CEO. I am glad passengers from the Czech Republic will be the first to experience the comfort of travel on board the world's most modern passenger plane belonging to the Polish carrier – adds Zbigniew Mazur.

    As we have mentioned previously, the first trans-Atlantic flight of LOT Dreamliner will be operated to Chicago on January 16, 2013. Its next destination will be Toronto on February 1, 2013. On February 3, passengers will fly aboard the Dreamliner to New York, and Beijing will welcome the LOT Boeing 787 one month later – March 3, 2013.

    2012.12.14 00:00

  • HEATHROW TERMINAL 2 THE NEW HOME OF STAR ALLIANCE HEATHROW AIRPORT ALLOWS ALL STAR ALLIANCE CARRIERS TO MOVE UNDER ONE ROOF

    London, UK – December 11th, 2012 – Star Alliance commends today's announcement by Heathrow Airport to designate Terminal 2 as the new home for its member carriers serving one of the world's most important international airports.

    "We are delighted by today's decision, which gives the green light for creating a new travel experience for our customers and allows our members airlines to operate an efficient hub in London," said Mark Schwab, CEO Star Alliance. "After many years of intensive planning for a world leading alliance terminal together with Colin Matthew's team at Heathrow, we can now shift into implementation mode."

    Star Alliance is the second largest alliance grouping at the UK's most important trade and tourism gateway, offering more than 21 per cent of all available seat capacity from the airport.

    Now the way is clear for the creation of a true alliance terminal, which will offer many innovative features. The latest technology as well as integrated facilities and aligned processes among the member carriers will contribute to significantly improve the traveller's experience. Moreover, having all Star Alliance members collocated in Terminal 2 will allow the minimum connecting time between flights to be halved to just 45 minutes, thereby increasing the number of possible flight connections by 31 per cent.

    Once the new Terminal 2 opens in 2014, the 23 Star Alliance member carriers operating at Heathrow will move in various stages from their current locations.

    For further information on the Heathrow Terminal 2 project, please see:
    http://www.heathrowairport.com/about-us/rebuilding-heathrow/heathrow's-new-terminal-2

    2012.12.11 00:00

  • Historic day - Boeing 787 Dreamliner joined to LOT fleet!

    Warsaw, November 15, 2012 – Today, LOT Polish Airlines, as the first carrier in Europe, has added to its fleet the world's most modern passenger airplane - Boeing 787 Dreamliner, registration code SP-LRA. The aircraft welcome ceremony was attended, among others, Anna Komorowska, the First Lady, and many Polish and international guests.

    The Dreamliner, registration code SP-LRA (according to the IKO termionology „Sierra Papa Lima Romeo Alfa"), is the first of eight aircraft that will be added to the long haul fleet of the Polish carrier. The SP-LRA aircraft landed at Chopin airport at 10:51 am after an over 10-hour flight from the United States to Warsaw. The LOT Dreamliner took off from the airport located by Boeing manufacturing plant in Everett, near Seattle in Washingon state.

    The Dreamliner is being flown by four LOT Polish Airlines captains: Jerzy Makula, Marian Wieczorek, Jarosław Zimmer and Krzysztof Lenartowicz as well as two instructors from Boeing. During landing the plane was flown by two LOT captains – Jerzy Makula and Krzysztof Lenartowicz. There were also 16 members of cabin crew on board.

    After landing, the Dreamliner was towed to the LOT AMS Maintenance Base area, where in a specially set up hangar the main welcome celebration is taking place, attended by high ranking government and state officials. The guests of honor at the event were, among others, Anna Komorowska, the First Lady of the Republic of Poland. The guest list also included representatives of Ministry Of Treasury - Minister of State Mikołaj Budzanowski, Undersecretary of State Rafał Baniak, Stephen Mull, U.S. Ambassador, Henryka Bochniarz, President of Boeing Central and Eastern Europe and Paul Kaye, President Central & Eastern Europe at Rolls-Royce. LOT also welcomed members of parliament, senators and representatives of major government institutions and of Polish carrier's business partners.

    A record number of invited guests took part in the Dreamliner welcome ceremony – about 1500 guests from all over the world, including media representatives who were reporting „live" on the arrival of the world's most modern airplane. At the SP-LRA welcome Gala, the guests had an opportunity to visit the interior of the aircraft where they were accompanied by eight LOT stewardesses who told them about all Dreamliner's amenities. They could also sign in the guest book and watch the presentation of the aircraft on a giant screen.

    Our dream has come true. The day of November 15, 2012 will be imprinted in the history of our company as a landmark moment – the symbol of our many years' work and pursuit of change. We have got an airplane which has revolutionized the aviation world – not only from the technological aspect but primarily from the aspect of passengers' travel comfort. LOT has become a European pioneer in using these airplanes and we are proud that the Dreamliner with the Polish carrier's colors and logo will be the symbol of the highest standard of service – says Marcin Piróg, CEO of LOT Polish Airlines. – Thanks to the Boeings 787 aircraft, LOT will soon have the newest and the most modern aircraft fleet on our continent. The quality of our services is an additional asset – specially trained Elite Fleet cabin crews, new comfortable classes of service – Elite Club and Premium Club, as well as the unique product on board the aircraft. I am convinced that we will be able to pleasantly surprise our passengers – adds Marcin Piróg.

    The LOT Dreamliner offers three classes of service - Elite Club (business) with 18 fully reclinable seats, new Premium Club with 21 seats and economy class for 213 passengers. The aircraft is 56.72 meters long, its wing span is 60.13 meters and the range is 12 000 km. Its cruising speed is 875 km/h.

    The LOT Dreamliner's first commercial flight will be operated to Prague on December 14, 2012. Its first trans-Atlantic flight to Chicago will take place on January 16, 2013. The next flight will be operated to Toronto on February 1, 2013. On February 3, passengers will fly on the Dreamliner to New York, and one month later, on March 3, 2013, LOT Boeing 787 will be welcomed in Beijing.

    2012.11.16 00:00

  • LOT Polish Airlines obtained financing for purchase of Boeing 787 Dreamliner

    Warsaw, 5 November – Today at the Polish Embassy in Washington Marcin Piróg, CEO of LOT Polish Airlines, Fred Hochberg, Chairman & President of Export-Import Bank of the United States and Jon Byron, Vice-President of Apple Bank for Savings signed the agreement for financing of the first of five Boeing 787 Dreamliner aircraft, covered by the export guarantee program. The aircraft will join the fleet of the Polish carrier already in mid-November this year. Thus LOT Polish Airlines completed the final stage of the process of aircraft purchase and obtained approvals necessary to receive relevant loan guarantees.

    LOT Polish Airlines successfully completed the process of obtaining approval from the American export credit insurance agency – Export Import Bank of the United States ("US Ex-Im Bank") regarding loan guarantees to finance the purchase of the first five new Boing 787 Dreamliner aircraft. The Polish carrier was also completing the process of obtaining commercial financing connected with the abovementioned loan guarantees.

    In cooperation with the London advisor DVB Bank SE Aviation Division, the company selected in the course of the request for proposal process and negotiations a commercial bank: Apple Bank for Savings of New York, collaborating with the financial institution and broker – KGS-Alpha Capital Markets, L.P. to finance the abovementioned transactions.

    We are pleased that LOT Polish Airlines has been endowed with trust and support of US Ex-Im Bank as regards financing of Boeing 787 aircraft, and we are also satisfied due to preferential guarantee terms – says Marcin Piróg, CEO of LOT Polish Airlines. We have planned to sign financial documents on the day preceding the delivery of the first Dreamliner, which will land in Poland already in 10 days. Congratulations to the finance and legal team of LOT Polish Airlines for achievement of the set goals – adds Marcin Piróg.

    Apple Bank for Savings zaoferował nam bardzo elastyczne warunki finansowania dla różnych scenariuszy strategicznych. Liczymy na owocną i satysfakcjonującą obie strony współpracę – powiedział wiceprezes Zbigniew Mazur, Członek Zarządu PLL LOT S.A. ds. Ekonomiczno-Finansowych. W celu dalszego obniżania kosztów finansowych, w niedalekiej przyszłości planujemy skorzystać z przedstawionych nam instrumentów opartych o emisję obligacji, tzw. „Ex-Im Bonds – dodał Zbigniew Mazur.

    LOT Polish Airlines will be the first European carrier and one of the first airlines in the world that intends to use Ex-Im Bonds instrument in the scope of financing the purchase of Boeing 787 Dreamliner aircraft. To complete the transaction the Polish carrier will start cooperation with Apple Bank for Savings, with 149 years of history and unquestionable, high 5-star Bauer Financial rating for 12 years. For several years Apple Bank for Savings has been an active player on the financial market on the basis of guarantees of the export credit insurance agency – US Ex-Im Bank.

    The first Boeing 787 Dreamliner will join the LOT fleet in 2012, and by the end of March the Polish carrier will be operating 5 copies of the most modern passenger aircraft in the world.

    We would like to remind that as from mid-December this year Boeing 787 will fly in Europe for a month. Dreamliner will have its first flight across the Atlantic on 16 January 2013, and the next one to Toronto is scheduled for 1 February. Passengers flying to New York will have the first chance to fly aboard Dreamliner on 3 February, whereas Beijing will welcome Boeing 787 in the colours of LOT Polish Airlines one month later – on 3 March.

    2012.11.06 00:00

  • LOT Polish Airlines Announcement concerning Hurricane Sandy

    Warsaw, 29 October 2012 – LOT Polish Airlines inform that due to Hurricane Sandy todays flights LO 6/7 on the Warsaw - New York - Warsaw route has been canceled. If the weather situation in the U.S. will not improve also tomorrows flights, 30th October, from Warsaw to New York LO 6 and return flight LO 7 will not take place.

    Passengers can find information on changes to the flight schedule at LOT Polish Airlines' offices at airports. For issues concerning changing reservations please contact our Call Centre at the following numbers: 0801 703 703 (from stationary telephones) and 22 577 99 52 (from mobile phones).

    2012.10.30 00:00

  • LOT Polish Airlines Announcement concerning Hurricane Sandy

    Warsaw, 29 October 2012 – LOT Polish Airlines inform that due to Hurricane Sandy todays flights LO 6/7 on the Warsaw - New York - Warsaw route has been canceled. If the weather situation in the U.S. will not improve also tomorrows flights, 30th October, from Warsaw to New York LO 6 and return flight LO 7 will not take place.

    Passengers can find information on changes to the flight schedule at LOT Polish Airlines' offices at airports. For issues concerning changing reservations please contact our Call Centre at the following numbers: 0801 703 703 (from stationary telephones) and 22 577 99 52 (from mobile phones).

    2012.10.29 00:00

  • LOT launched new direct service to Hannover

    Warsaw, 1 October 2012 – Today LOT Polish Airlines launched new direct service to Hannover. LOT's Embraer 170 with the registration number SP-LDB took off from Chopin Airport in Warsaw at 13:50 local time. Its arrival in Hannover it is planned at 15:20 local time

    Since today the Polish carrier's planes will land at the airport in Hannover in Germany six times a week. Hannover is the sixth German destination operated by LOT. The new connection will allow passengers to travel directly from Warsaw to Hannover and transit passengers will be able to change planes conveniently to travel to Beijing and numerous European cities, including Budapest and Prague.

    Hannover and its surrounding areas are a well-developed economic, service and commercial centre situated at the crossroads of the main European traffic routes going from the East to the West and from the North to the South.

    Flights to Hannover will be held daily, except for Saturdays, according to the following timetable (local times provided) on board Embraer 170 planes:
    Airport Flight number Day Departure time Arrival time
    Warsaw LO 403 Monday, Wednesday, Friday 13:55 15:30
    Warsaw LO 403 Tuesday, Thursday, Sunday 11:25 13:00
    Hanover LO 404 Monday, Wednesday, Friday 16:05 17:30
    Hanover LO 404 Tuesday, Thursday, Sunday 13:35 15:00


    We remind, that flights are available at lot.com, at the Call Centre as well as LOT's own offices and travel agents.

    There are 161 LOT flights from Poland to German airports weekly. During one week, the Polish carrier's planes can carry as many as 12 thousand passengers to all German airports served.

    2012.10.01 00:00

  • LOT among the safest airlines in the world!

    Warsaw, 25 September 2012 – LOT Polish Airlines have been ranked among the safest airlines in the world, having fully met the requirements of the safety audit conducted by IATA (International Air Transport Association).

    The auditing organization conducted a five-day safety audit (the so-called IOSA, i.e. IATA Operational Safety Audit) in all of LOT's operational areas. It was the fifth such audit conducted on the Polish national carrier's structures. It is the first time that the company has achieved such excellent audit results.

    The auditors added that a relatively low percentage of airlines achieve such high scores. LOT fully met the requirements of the IOSA standard, including the complete implementation of the Safety Management System (SMS). LOT is the first air carrier in Poland with such a system. The Safety Management System is defined as a systematic approach to safety management, including necessary organizational structures, the scope of responsibility, rules and procedures.

    The IOSA safety audit was performed for as many as 384 airlines in the world. IOSA standards are based on international aviation regulations and requirements.

    We are proud to have achieved the highest possible result on a safety audit conducted by the IATA, whose members currently include 240 airlines. This is yet another piece of evidence that LOT is one of the safest airlines in the world - says Marcin Piróg, CEO of LOT Polish Airlines. We will still strive to improve our standards, procedures and LOT's Cabin Crew qualifications – adds Marcin Piróg.

    The achievement of such a good result on the IOSA audit is another stage of the implementation of the LOT strategy introduced in 2011 together with the "Must Win Battle" document. One of the company's commitments involved the achievement of this result: "IOSA - no findings".

    2012.09.25 00:00

  • LOT chosen the best airline in Central and Eastern Europe!

    Warsaw, 17 September 2012 - Readers of the British prestigious magazine - "Business Traveller" - have appreciated the LOT Polish Airlines again. The Polish airlines received an award in the category of the best airline in Central and Eastern Europe.

    The ceremony of giving the statues was held at the Royal Garden Hotel in Kensington, London today. On behalf of the Polish national carrier, the award was collected by Marcin Piróg, CEO of LOT Polish Airlines.

    LOT received the title of the best airline in Central and Eastern Europe, owing to the votes of readers who voted in a special survey, on airlines meeting the highest standard of customer service, among other things. The LOT Polish Airlines received the first award of this kind in 1998.

    The award from the British edition of "Business Traveller" joins a rich collection of distinctions which have been awarded to LOT. In recent years, travellers, and readers of tourist magazines at the same time, valued highly and awarded the Polish national carrier's excellent services and products. Previously, the company received, among other things, awards from the "Global Traveller"" magazine, from the American edition of "Business Traveller" and "Reader's Digest".

    I'm glad that our passengers notice and appreciate changes occurring at LOT. In recent months, we have developed a high-class passenger service standard, not only on boards our planes but also at the Chopin Airport in Warsaw, which is our hub. We have introduced numerous solutions to make our passengers' journey as comfortable as possible – said Marcin Piróg, CEO of LOT Polish Airlines. Shorter transfers, increasing numbers of self check-ins and more and more planes using "sleeves" at the airport, shorter baggage reclaim times as well as punctuality indexes and the regularity of LOT flights constantly kept at the top level are the best evidence of the highest quality of our services - adds Marcin Piróg.

    The "Business Traveller" magazine is one of the most important magazines on the British market and it is mostly targeted at business-class travellers. It is read by representatives of managerial staff, managers and experts from the financial and tourist sectors. The magazine has been published in Great Britain since 1976.

    2012.09.19 00:00

  • Fly Europe with LOT aboard Dreamliner

    Warsaw, 18th September 2012 - Today, LOT Polish Arlines start selling tickets for European flights aboard their first Boeing 787 Dreamliner. Dreamliner will depart on its first flight on 14th December and the destination will be Prague. There are more flights to European cities scheduled until mid January 2013.

    Beginning today, all Passengers wishing to fly to a European destination aboard Boeing 787 Dreamliner with LOT Polish Airlines may buy tickets online at lot.com, at ticket offices or travel agencies or via the Call Center.

    For the first time, Passengers flying with LOT Polish Airlines will have a chance to experience the comfort of travelling on the most technologically advanced passenger aircraft in the world.

    "I am convinced that flights to European cities on board LOT's Dreamliner will be an exceptional experience for our Passengers," says Marcin Piróg, CEO of LOT Polish Airlines. "They will be the first to discover the amenities and the perfect product offered on board our Boeing 787 before it starts operating our flagship long haul routes," adds Piróg.

    Over the next eight months, Dreamliners will be flying to eight European cities: Prague, Vienna, Munich, Frankfurt, Hannover, Kiev, Budapest and Brussels.

    The full schedule of Boeing 787 European flights is available online at lot.com

    2012.09.18 00:00

  • Sale of tickets for first LOT Dreamliner flights is starting now!

    Warsaw, 12 September 2012 – Today, Marcin Piróg, CEO of LOT Polish Airlines officially announced the beginning of the sale of tickets for Boeing 787 Dreamliner flights. The first Dreamliner plane will join the fleet of the Polish national carrier already in mid-November.

    From Friday, 14 September, all prices of tickets for LOT's Dreamliner flights will be available in the booking system. Tickets can be bought through the lot.com website, sales offices, the Call Centre and travel agencies.

    The prices of economy class tickets for Dreamliner flights (round trips) to New York, Chicago and Toronto will start from PLN 1,999 and to Beijing from PLN 2,299. Prices of Premium Class tickets, the so-called Premium Club, which is a new offer for LOT passengers, will start from PLN 3,999 for routes to the United States and Canada and PLN 4,499 for the Beijing route.

    LOT Polish Airlines has also presented the planned dates of the first long-distance Dreamliner flights. The plane will make its first long-haul flight to Chicago on 16 January 2013. The next flight will reach Toronto on 1 February 2013. On 3 February, passengers will fly on board the Dreamliner to New York and Beijing will greet LOT's Boeing 787 one month later – on 3 March 2013.

    I can say with confidence that this is a breakthrough moment for LOT. I am convinced that the offer which we are presenting to our Passengers will meet great interest, and a plane such as the Dreamliner will delight and meet the expectations of each traveller – says Marcin Piróg, CEO of LOT Polish Airlines. I am sure that our offer of Dreamliner flights is currently the best offer on the market and it is an ideal combination of an advantageous price with the highest standards of service on the most modern passenger plane in the world – adds Marcin Piróg.

    With passengers in mind, LOT has developed and will soon launch a special microsite at its website which will present all advantages of the Dreamliner which influence the flight comfort, its three-class configuration and technical information.

    2012.09.12 00:00

  • LOT’s new flight connection with Stuttgart

    Warsaw, 4 September 2012 – LOT Polish Airlines establish the second (after Hannover) flight connection with Germany this year, which is one of the most important and strategic markets for the Polish air carrier. Since 5 November LOT’s planes will fly to the Stuttgart airport five days a week. Tickets may be bought from today. Stuttgart will be the seventh German direction serviced by LOT’s planes.

    Stuttgart is the capital of the state of Baden-Wurttemberg and the city where Gottlieb Daimler and Carl Benz invented the automobile in 1886. It is located in the middle of the triangle with angles in Frankfurt, Munich and Zurich, at a distance of ca. 200 km from each of these cities.

    Stuttgart together with its surrounding is a well-developed economic, scientific and research centre. It is the seat of Daimler AG, Hewlett Packard, Alcatel-Lucent, Porsche, Neoplan, Robert Bosch and IBM. Tourists are interested in the Mercedes-Benz Museum, that is the biggest automobile museum in the world. Moreover, one of the biggest group of Poles and people of Polish origin live here.

    Embraer 170 planes will fly to Stuttgart 5 days a week, except Saturdays and Tuesdays, according to the following time schedule (local time):
    Airport Flight number Day Departure time Arrival time
    Warsaw LO 405 1.345.7 16:25 18:10
    Stuttgart LO 406 1.345.7 18:50 20:30
    Since November LOT Airlines will service more than 170 flights to German airports a week.

    Air tickets are available from today at lot.com, in the Call Centre, in LOT’s offices and from travel agents.

    2012.09.05 00:00

  • "Seven at Seven" – new LOT promotion

    9 July 2012 – On Sunday the new LOT Polish Airlines promotion "Seven at Seven" began.

    In response to passengers' needs, the Polish air carrier has prepared a new fare promotion – "Seven at Seven", the premiere of which was on last Sunday on the web site lot.com.
    The promotion will continue every Sunday (the seventh day of the week) from 7 in the evening, and tickets will be available on 7 routes.

    "Seven at Seven" is directed at travellers who still haven't found the right offer from LOT, because they plan their trips too late but want to spend a pleasant weekend of short holiday in Europe with an attractive airfare. It is not a business travel offer (sales only on Sundays, only weekend travel), which translated into a concrete expansion of the carrier's target market and its offer to customers.

    The rules of this last minute fare include a departure 7 to 30 days from the date of purchase and a 3-night minimum stay. Travel dates must include a Sunday, and departure must take place on Friday or Saturday with the return trip on Sunday or Monday.
    This is another step in LOT's ‘Smart Flying' programme, which already includes the "First Minute", "Deal Finder", and "Crazy Wednesday" promotions.

    2012.07.06 00:00

  • LOT in Olympic Colours

    Warsaw, 2 July 2012 – LOT's Boeing 737 with the registration number SP – LLG received a special livery for the coming London Summer Olympics. The rear portion of the fuselage was painted on both sides with the LOT's title as the "Official Air Carrier of the Polish Olympic Team - London 2012" and the symbol of the Polish Olympic Committee.

    The aircraft has been decorated for the duration of the XXX Olympics in London. It took its first flight in these colours on 27 June to Wrocław and then to London. The plane with the Olympic colours will be the vehicle for travel by the Olympic Team and fans. The aircraft will carry out flights to European cities.
    The Olympics are among the most important sporting events in the world, and are a perfect opportunity to promote Poland abroad, says Leszek Chorzewski, LOT Polish Airlines Press Officer. LOT has supported out athletes for many years. It is a great honour for our company to be the official airline of the national team, he adds.

    The design for the special "Olympic" livery of the aircraft was presented during the signing of the partnership agreement for the Polish air carrier with the Polish Olympic Committee in May.The special livery is an initiative by LOT alone, which, as the national airline, is highly committed to promoting Poland.

    LOT Polish Airlines has regularly cooperated with the Polish Olympic Committee since 1972 when the summer Olympics were held in Munich. The Polish air carrier has also accompanied athletes during Winter Olympics including those held in Vancouver.

    2012.06.29 00:00

  • Boeing 767 SP-LPC to be sold

    Warsaw, 28 June 2012 - The aircraft with the registration number SP-LPC, which made an emergency landing without landing gear in November of 2011 at Chopin airport in Warsaw, will not return to service and will be sold.

    The Boeing 767-300 with the registration code SP-LPC was operated by LOT Polish Airlines on the basis of a lease agreement with the American company Air Castle.

    After the emergency landing without the use of landing gear on 1 November 2011 and the completion of the investigation by the State Commission of the Investigation of Aircraft Accidents, a lengthy discussion and negotiations began between the Lufthansa Group insurance company, the owners of the aircraft, Air Castle, and LOT Polish Airlines.

    During the negotiations it was established that the restoration of the aircraft to an operable state was not feasible.

    Ultimately, the parties came to an agreement in which LOT Polish Airlines took the aircraft over as its own property, after which an auction was announced for the sale of the aircraft in its current state. The bidding process permits the separate sale of the fuselage and the engines. Bidding will end in July of this year.

    "We are aware that the idea of continued operation of aircraft SP-LPC generated a great deal of interest among many people. This solution is best for LOT and allows the opportunity of covering some of the costs associated with retiring the aircraft from service," said Tomasz Balcerzak, Member of the Board for Operational and Technical Issues of LOT Polish Airlines.

    2012.06.27 00:00

  • LOT Polish Airlines to Consolidate Warsaw -New York services at Terminal 1 in JFK.

    Warsaw, 25JUN 2012: On September, 01, LOT Polish Airlines will move its operations at JFK from Terminal 4 to Terminal 1. LOT will also transfer all Newark flights to JFK airport from 29 October.

    This move allows LOT to operate a larger number of flights offered from JFK and to provide a more consistent and attractive schedule for our New York passengers, particularly those in the business community.

    These changes lead to improved service to passengers travelling to and from New York but also for connecting traffic from LOT flights to over 80 cities within the United States which are operated by our US partners,. LOT recently announced a new partnership with JetBlue at JFK. LOT's analysis shows that JFK has greater traffic potential than Newark and better supports LOT's mid- and long-term network strategy.

    Terminal 1 at JFK, which is used by the world's largest airlines, including many Star Alliance partners ensures a top level of service to LOT passengers. The changes in New York are an important part of the preparations to launch LOT's service on Boeing 787 Dreamliner aircraft in January 2013.

    "We believe that the consolidation of our flights from New York, and terminal changes at JFK will provide better service to our existing and future passengers, particularly in light of our new partnership with JetBlue", said Marcin Pirog, CEO of LOT Polish Airlines.

    Passengers already booked on suspended Newark services will be offered a departure from JFK or a full refund of their tickets and will be notified by their travel agent or directly by LOT.

    2012.06.25 00:00

  • LOT Polish Airlines CEO on IATA Board of Governors

    Warsaw, 19 June 2012 - Marcin Piróg, CEO of LOT Polish Airlines, was appointed to the membership of the Board of Governors of the IATA, the International Air Transport Association.

    The LOT Polish Airlines CEO became one of the members of the Board headed by Alan Joyce, who is also chairman of Australia's Qantas airline. The board is the most important of the Association's organs, creating the IATA's policies and representing and making decisions on behalf of all of its members.

    The makeup of the Board is determined by region, which is why the chairman of the Polish carrier joined the members representing Europe, which include the heads of Lufthansa, KLM, Swiss, British Airways and Air France.

    Mr Piróg's candidacy was backed by the heads of airlines belonging to the IATA during its annual organising summit in Beijing in mid-June. The members of the board are selected every 3 years.

    "This new role in the Board of Governors of the IATA is an honour not only for me, but moreover, for our company. I am convinced that my work and involvement in the Board's activities as a representative of LOT will have a positive effect on the function of the entire IATA, and on cooperation between all of the airlines belonging to the association," said Marcin Piróg, CEO of LOT Polish Airlines.

    The International Air Transport Association (IATA), to which LOT belongs, has existed for 67 years. The organisation is focused on and works on behalf of over 240 airlines from around the world, which together represent as much as 85% of all air traffic.

    2012.06.19 00:00

  • LOT launches new connection to Beijing

    Warsaw, May 29th, 2012 – Today, LOT Polish Airlines has launched a new connection between Warsaw and Beijing. The inaugural flight took off from Chopin Airport after 4:10 pm and will be 9 hours long. Poland's First Lady, Anna Komorowska, and members of Trade Mission headed by Deputy Prime Minister, Waldemar Pawlak, are among the VIP's on board.

    Resumption of the Polish national carrier's flights to the Middle Kingdom constitutes another stage of LOT Polish Airlines strategy „East Meets West" that has been implemented since 2011. Opening the new Beijing destination was possible thanks to favorable takeoff and landing slots at the Beijing airport, negotiated by LOT. Last year, the Polish carrier also got approval from the Russian authorities to fly over Siberia, thus enabling it to use the shortest air corridor. Among other things, It will significantly affect fuel consumption and duration of the flights to Beijing.

    The carrier's hub, i.e. Chopin Airport in Warsaw, aspiring to become the connecting center of Central Europe, has played a significant role in opening the connection to China. It is well positioned to handle the growing air traffic between Asia and Western and Eastern Europe. LOT's return to the Far East route is also connected with the rapidly growing Chinese economy, growth of trade exchange between Poland and China and significant increase in passenger traffic, and business traffic in particular, between Europe and Asia.
    It is worth mentioning that LOT Polish Airlines operates this connection jointly with the flag carrier of the Middle Kingdom – Air China, on a code-share basis. It allows LOT to use the extensive sales network of the Chinese carrier. Thanks to that cooperation, passengers of the Polish airline will be able to benefit from attractive tariffs and connections beyond Beijing – among others, to Shanghai, Guangzhou, Shenzen, Hongkong.
    LOT is returning to the fastest developing region of the world – the Far East. We are very well prepared to launch the connection to Beijing. We have got convenient slots, only a nine-hour flight, high standard airports located in the centers of both cities, cooperation with Air China being a Star Alliance partner and high standard of inflight services. The prestige of LOT's connection to Beijing will be even higher thanks to the Boeing 787 Dreamliner which will soon operate on this route – says Marcin Piróg, CEO of LOT Polish Airlines. These are great strengths that will enable us to offer our passengers comfortable and smooth travel to the capital of the economic powerhouse – adds Marcin Piróg.
    Until November this year, flights on this route will be operated by Boeing 767-300 aircraft. After that LOT will receive the most modern passenger aircraft Boeing 787 Dreamliner which will successively replace the currently operated Boeing 767's.
    Flights to Beijing will operate three times a week – on Tuesdays, Thursdays and Sundays at 4:10 pm (arrival in China at 6:35 am local time) and flights from Beijing to Warsaw will operate on Mondays, Wednesdays and Fridays at 8:45 am (arrival in Warsaw at 12:40 pm local time).
    LOT has prepared surprises at the Chopin Airport check-in counters for all passengers of the inaugural flight. The passengers received gifts and were treated to a cake decorated with iced dragon, and the airport itself was decorated in Chinese style. Chinese lanterns have been suspended over the check-in counters and the terminal entrance. By the aircraft entrance, Traditional Chinese lion sculptures (also known as Fo or Foo dogs) have been placed, and check-in passengers walked through a special gate, the so called Pailou. At the same time, at the airport there were initiators of dragon dance and hostesses wearing traditional Chinese Quipao offering fortune cookies to all passengers.
    For the record, LOT operated to Beijing in the past in years 1987, 1989-1998 and for several months in 2008 during the Olympic Games.

    2012.05.30 00:00

  • LOT seeks a name for a plane

    Warsaw, 21st May 2012: The LOT Polish Airlines campaign to promote its fleet continues. The company has taken to its Facebook page in order to encourage users to lend their name and face to one of its newest airliners, the Embraer 195.

    As part of the prize, the user's photograph will be affixed to one of the LOT fleet's four newest aircraft, the Embraer 195, which fly the airline's routes throughout Europe. The winner will also be able to choose a flight on those routes.

    Our aim is to get our fans involved in creating not only our fan page, but also non-virtual aspects such as the interior paintwork of an airliner. We set great store by their creativity and by demonstrating that they are also building the image of Poland's airline, said Leszek Chorzewski, the press officer for LOT Polish Airlines.

    Airlines have organised competitions for designing their fleet's interior paintwork on more than one occasion. That's old! LOT Polish Airlines has picked out the Embraer 195's sorrowful personification and that's something we can cheer up by giving it a face of its own, remarked Miron Mironiuk, digital data and connections director for the DDB advertising agency.

    The competition will run for three weeks, closing on 6th June 2012. DDB Warsaw is responsible for the concept, implementation, planning and purchase of Internet media.

    For the advert promoting LOT's new Facebook competition, please see: https://www.youtube.com/watch?v=6REeOvyMkVg

    2012.05.21 00:00

  • LOT. The future is our horizon - Polish carrier launches a new advertising campaign

    Warsaw, 11th May 2012: Next week sees LOT Polish Airlines launch a multimedia advertising campaign which aims to present the company's rejuvenated brand image as a world class carrier proud of its Polish roots.

    The campaign has been created to make use of every possible channel of communication; television, the print media, the Internet and, throughout Poland itself, cinemas.

    An advert has been made presenting a shining Boeing 787 Dreamliner during flight from Warsaw, in which the symbols of the carrier's destination cities are reflected. This new communication springboard was created on the basis of the current one and comprises the next stage in the changes being introduced to LOT's visual imagery.

    The new brand claim, LOT. Our horizon is the future ties in with the changes that the Polish carrier has introduced over the past months in preparation for the moment later this year when its fleet will be joined by the latest generation of passenger aircraft, the Boeing 787 Dreamliner. The innovations include the implementation of new solutions such as a waiting service and the ethnic motif of the graphics. The campaign will also reflect the youthful age of the company's fleet; in the near future, LOT Polish Airlines S.A. will become one of the mere handful of airlines flying the ‘youngest' airliners in Europe.

    Hand in hand with the new campaign, we have the chance of demonstrating how dynamically LOT is changing, said Joanna Pędzińska, LOT's marketing director. We've recently introduced a number of conveniences for our passengers, who expect world-class service. And there are more changes ahead of us! – she adds.

    Another aspect of the campaign to catch the attention is its presentation of the breadth of LOT's offer, covering a number of the conveniences available to passengers, such as the airline's First Minute fares scheme and Crazy Wednesday programme, as well as both its Deal Finder search engine, which will seek out the cheapest flights for the user and the ticket purchase facility available at the lot.com website, guaranteeing the lowest prices of any sales channel, thanks to fact that no fee will be charged for issuing a ticket in the nearest future.

    The campaign was created in collaboration with the DDB agency and the global media company, Universal McCann and will run until 30th June.

    2012.05.11 00:00

  • Fly with LOT for London 2012 Olympics

    Warsaw, 9 May 2012 – LOT Polish Airlines have extended cooperation with the Polish Olympic Committee to cover the Summer Olympics in London this year. LOT will be once again the official carrier of Polish athletes competing in the Olympic Games.

    Przemysław Książczyk, Marketing and Customer Service Representative of LOT Polish Airlines, and Andrzej Kraśnicki, President of the Polish Olympic Committee (PKOL) met at the Warsaw office of PKOL to sign, in the presence of media representatives, an agreement to carry the Olympic Team and PKOL officials to the London 2012 Olympics scheduled to start on 27 July.

    The official signing ceremony was accompanied by the first presentation of an image campaign that will be launched in the media on 14 May 2012.

    The Polish carrier presented the "Olympic" colours of the aircraft that will carry the passengers during the London Olympics.

    The agreement authorises LOT Polish Airlines to use the title of the "Carrier of the Polish London 2012 Olympics Team". The Polish carrier will also act as a Partner for the organisation of various events accompanying the Olympics in Polish cities, such as the Olympic Picnic in Warsaw.

    "LOT Polish Airlines have a beautiful tradition of carrying national Olympic teams to the Olympic Games," says Przemysław Książczyk, Marketing and Customer Service Representative of LOT Polish Airlines. "Being the national carrier, we are proud to be able to offer such assistance to our athletes" adds Przemysław Książczyk.

    LOT Polish Airlines have been a regular contractor of the Polish Olympic Committee since 1972, the year of the Munich Olympics. The Polish Airlines also carried Polish athletes during Winter Olympics, e.g. in Vancouver.

    2012.05.10 00:00

  • LOT records excellent results in April

    Warsaw, 10 May 2012 – LOT Polish Airlines presented carriage results for April 2012. The Polish carrier can show off a considerable increase in the number of passengers on all its flights.

    Compared to the record high load factor in the winter season, the carrier recorded another significant increase. In April the load factor was over 76% for all flights and nearly 85% for long-haul flights. It is worth noting that as a result of intense promotion of domestic flights, the load factor on these flights was nearly 75% compared to 69% last year. In general the occupancy rate has improved compared to the last year by nearly 5%.

    Passenger carriage results are also promising compared to the analogical data of April 2011. The dynamics of growth for economic class passengers was 115% while for business class passengers it was as much as 150%. The number of passengers carried by LOT in both classes in April was 405,000.

    LOT further strengthens its position in the Polish air market, which can be proven by the results for the previous month. We consistently pursue our strategy and our financial and operational plans. I believe that such positive trend will be maintained in subsequent months, says Marcin Piróg, CEO of LOT Polish Airlines. Improved results can certainly be attributed to a better offering and raised standards of our services, added Marcin Piróg.

    In February 2012 the Polish carrier announced that the operating profit planned for 2012 would be 52.5 million whereas in the years 2010 – 2012 the operating result would be improved by PLN 750 million.

    2012.05.10 00:00

  • LOT Polish Airlines Announcement

    LOT Polish Airlines inform that due to the implementation of the project New Face of Retail, which is the introduction of the new arrangement of LOT sales offices, our office in LIM Centre - Hotel Mariott in Warsaw will be closed on May 4th and May 7th. At that time we invite all our customers to LOT's office in a shopping center Zlote Tarasy in Warsaw, which will be open from Monday to Saturday 9.00 - 21.00 and on Sunday 10.00 - 20.00.

    For the comfort of our clients a dedicated telephone line will be available. Any information and assistance shall be provided at the telephone number +48 536 36 3111 or via e-mail: lot.marriott@lot.pl.

    2012.05.04 00:00

  • LOT Polish Airlines. On the ball for EURO 2012!

    Warsaw, 24th April 2012: Ten LOT Polish Airlines airplanes are set to receive a special decorative addition in celebration of the fast-approaching European Football Championship, to be held this year in Poland and Ukraine. The initiative, conceived by the airline itself, will see the addition of a unique football logo on the rear fuselage and wingtips of the aircraft. Designed in-house at LOT, the logo echoes the style and colour scheme of the company's new graphics, which were launched at the beginning of April.

    Last weekend saw the first of the planes, Embraer 175 SP-LIA, receive its decal and, on Sunday, it took off for Odessa flying the ‘new LOT livery'. The other nine airliners are scheduled to receive their additional graphic adornment by the end of May, in order to be ready to fly primarily between Polish and Ukrainian destinations from the beginning of June. In total, eight Embraer 175s and two Embraer 195s will carry the special logo.

    The football logo to be flown by the aircraft has been designed to partner the new LOT Polish Airlines' graphics, which were introduced at the beginning of April and reflect the world trend toward melding national and folk symbols with modernity. In addition to the ‘LOT Football', the planes will bear an English inscription, reading Welcome to Poland 2012, on both sides.

    The 'football feast' in Poland and Ukraine is one of the most important events of the year. It was patently obvious that LOT, which has served as our country's informal ambassador for many years, would take part in promoting it. The intriguing football motif on our airliners is bound to stir up our passengers' sporting instincts and spur their participation in EURO 2012, said Leszek Chorzewski, Spokesperson of LOT Polish Airlines.

    The aircraft will fly the logo promoting the Championship until the end of July at the very least.


    2012.04.24 00:00

  • LOT Polish Airlines Announcement

    LOT Polish Airlines inform that due to the implementation of the project New Face of Retail, which is the introduction of the new arrangement of LOT sales offices, our office in a shopping center Zlote Tarasy in Warsaw will be exempt from sales activities from 23 till 30 April. At that time we invite all our customers to LOT's office at the LIM Centre - Mariott Hotel, which will be open from Monday to Saturday 9.00 - 21.00 and on Sunday 10.00 - 20.00. For the comfort of our clients a dedicated telephone line will be available. Any information and assistance shall be provided at the telephone number +48 536363113 or via e-mail: warszawa.office@lot.pl. We will invite you back to our Sales Office in the new arrangement at Zlote Tarasy from 2 May.

    2012.04.19 00:00

  • LOT's and UEFA's cooperation

    Warsaw, 18th April 2012 – LOT Polish Airlines is further cementing its existing collaboration with the Union of European Football Associations (UEFA).

    To date LOT has been working together with UEFA under a Corporate Plus Agreement, signed not only by the Polish carrier, but also by other Partners – selected airlines which are all members of Star Alliance. Under the agreement, the carriers have been providing services covering the daily travel of UEFA's staff.

    A new, two-party agreement covering the period from 1st May to 30th June, is signed by LOT Polish Airlines and UEFA, organisers of the European Football Championship.

    The terms and conditions of this latest agreement make it possible to cement the collaboration between the two organisations in a way that will prove beneficial to both parties, given that one of the host countries of this year's European Football Championship is Poland, where LOT is the national carrier.

    The fact that LOT has the opportunity to support UEFA's travel needs for an event of such importance as UEFA EURO 2012™ gives me enormous pleasure and satisfaction, says Marcin Piróg, the LOT Polish Airlines CEO. We are proud that LOT is the airline which will be welcoming the UEFA representatives on board their aircraft on their way to the matches in the cities of Poland and Ukraine. This is another proof of trust in our company and services we offer – he adds.

    The provisions of the agreement mean that the UEFA representatives will be assured of even more preferential travel conditions with LOT over the period when the matches are being played out.

    2012.04.18 00:00

  • LOT Polish Airlines and JetBlue to Connect Customers Between Europe and North America

    WARSAW/NEW YORK (April 4, 2012) – LOT Polish Airlines, Poland's flag carrier, and JetBlue Airways (NASDAQ: JBLU) are proud to announce today a new interline partnership which will allow their customers to seamlessly book connections through JetBlue's home at New York's John F. Kennedy International Airport and LOT's hub at Warsaw's Chopin Airport.

    The new agreement offers travellers many new connections between JetBlue's network in North America and LOT's network throughout Europe, the Middle East, and Asia. Now, travellers can book reservations on JetBlue and LOT via their travel professional or via LOT's call center or website. LOT offers nonstop service from New York to its hub in Warsaw, where customers can connect to more than 45 destinations across Poland, Europe and the Middle East. Some of the most popular destinations include Bucharest, Budapest, Belgrade, Kiev, Lviv, Odessa, Riga, Saint Petersburg, Sofia, Tallinn and Vilnius.

    In New York, JetBlue offers easy connections between LOT-operated transatlantic flights and many cities along the East Coast including Buffalo; Charlotte and Raleigh/Durham, North Carolina; New York; Pittsburgh, Pennsylvania; as well as many cities in Florida LOT is one of Poland's most recognized brands, known for its constant reinvention and great customer service. Over the past year, the airline has redesigned its livery, updated its cabin crew uniform and made multiple enhancements to both its inflight and ground product. Further, it recently completed an order of up to eight Boeing 787 Dreamliners, making it the first global network carrier in Europe to operate the commercial jetliner. LOT will take delivery of the first two Boeing 787 Dreamliners in 2012.

    "We are looking forward to establishing cooperation with JetBlue. LOT has been present in the American market for many years which, from our perspective, offers great development potential," said Marcin Piróg, CEO of LOT Polish Airlines. "Thanks to the agreement with our new partner JetBlue, we are able to offer our passengers a broader choice of connections at the highest standard of service." JetBlue and LOT Polish Airlines have a lot in common," said Scott Laurence, JetBlue's vice president of network planning and partnerships. "The outstanding customer service and revitalized brands continue to surprise customers all over the world and will most definitely do so for LOT and JetBlue connecting customers as they expand their reach into Europe and the Americas."

    Travellers connecting from LOT to JetBlue, regularly lauded as one of the Americas' best airlines for customer service, will enjoy the comforts of all-leather seating, the most legroom in coach of any U.S. airline (based on average fleet-wide seat pitch), free in-flight entertainment at every seatback, and unlimited free snacks and drinks.

    About LOT Polish Airlines
    LOT Polish Airlines has been connecting Poland with the rest of the world since 1929. Today, LOT's fleet of 39 aircraft serves over 50 destinations across Europe, the Middle East, Asia and North America. Its network is further enhanced by its membership in Star Alliance since 2003, which serves 1,290 airports in 189 countries across the globe. Future expansion is planned when LOT takes delivery of the most modern aircraft - the Boeing 787 Dreamliner in the fall of 2012, further improving its fleet as well as positioning itself for long haul growth. As an award winning airline; consistently recognized by Business Traveller Magazine and Global Traveler Magazine, LOT is in a position to continue its growth and reputation as a European carrier with a global network.

    About JetBlue Airways
    JetBlue is New York's Hometown Airline™ with other focus cities in Boston, Fort Lauderdale, Los Angeles, and Orlando. Known for its award-winning service and free TV as much as its low fares, JetBlue offers the most legroom in coach of any U.S. airline (based on average fleet-wide seat pitch) as well as super-spacious Even More Space seats. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 70 cities with 750 daily flights and plans to launch service to Dallas/Fort Worth in May. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information call +1 800-538-2583 (TTY/TDD +1 800-336-5530) from the USA, + 1-801-449-2525 from Poland, or visit www.jetblue.com.

    Media Contacts

    JetBlue Airways – New York
    Tel: +1 718-709-3089
    corpcomm@jetblue.com

    LOT Polish Airlines – Warsaw
    Tel.: +48 22 606 79 19
    media@lot.pl

    2012.04.04 00:00

  • LOT has a new style

    Warsaw, 3 April 2012 – The elite team of on-board staff “Elite Fleet”, three versions of service in business class for long-haul routes, a premium line dedicated to passengers in the Call Centre and a fashionable graphics, combining modernity with Polish traditions, as an element of the visual identification of the national carrier are just some of the changes LOT Polish Airways is making to its standards.

    LOT isn’t stopping at bringing contemporary livery to its fleet, a new website lot.com, opening the elegant LOT Business Lounge at Warsaw Airport, easing check-in at Web-Kiosks or Mobile Check-in. The Polish carrier is implementing new changes and announces that that’s not all.

    Elite Fleet – the elite team of on-board staff

    As March rolls into April, 100 years after the first aircraft flight with the world’s first flight attendant-Heinrich Kubis-on board the LZ-10 Schwaben airship, service by the Elite Fleet - team of on-board staff of PLL LOT S.A. is starting on LOT planes. The team of specially trained flight attendants will first take on the care of business class passengers on long-haul routes and in the next stage, passengers in the premium economy class which will be available on the Polish carrier’s Boeing 787 Dreamliners. Besides care and guaranteeing the safety of travellers, the Elite Fleet has the task of ensuring an individual approach to business clients and guaranteeing world class service. Members of Elite Fleet were selected from among PLL LOT S.A. on-board staff in a multi-stage recruitment process which involved, amongst other things, completing additional specified workshops in modern in-flight passenger service, language training, and training to develop verbal and non-verbal communication.

    A new quality of travel

    The Polish carrier, in preparing to add the newest generation of planes ‒- the Dreamliner -‒ to its fleet at the end of the year is implementing more service solutions and new products. From the beginning of April passengers in business class on long-haul routes will have three versions of service to choose from, the basic difference of which is the moment of offering and duration of meals. “Depending on how the passenger would like to spend their time on board, they can make a choice of quick service; service on a tray on which we simultaneously serve the appetizer, salad, main dish and dessert or fruit, and a set of cheeses on request; classic service, similar to a restaurant which involves serving the series of dishes at intervals and service on request. The last version is an excellent offer for passengers who don’t want the meal right after takeoff, but would like to eat at a moment convenient for them during the flight,” Małgorzata Witon, Director of Products at PLL LOT S.A. explains. “We want to be able to respond every time to the individual needs and requirements of our passengers so that they can feel comfortable on board our flights.”

    Today LOT has also activated a special phone line at the Call Centre dedicated to passengers of business class and the new premium economy class. Through this, besides the standard sales and reservation services, travellers will be able to submit complaints as well as ask for help in solving smaller problems and get them on a "while you wait" basis. As the carrier says, this is the beginning of the expanded "concierge” services that are planned for the future. Another new feature is the separate entrance path to the plane for premium passengers, more comfortable pillows and a much bigger fleece-cotton blanket, a diversified offer of wines and spirits, including the traditional Polish cherry liqueur wiśniówka which is offered to business class passengers at the end of the meal.

    LOT is in fashion

    The Polish carrier, in implementing new graphic motifs which are meant to strengthen the modern, pleasant and consistent image of the Company, is joining worldwide trends of connecting national symbols and folk details with contemporary elements and modern forms of expression. “LOT, as the national carrier with a worldwide range, is proud and aware of its role in promoting Poland in a united Europe and around the world. The new graphics refer to the ethno style, Polish traditions and history. It is contemporary and at the same time harkens back to native Polish symbols that appear in architecture, the landscape and art. We want to highlight our identity and individuality,” Marcin Piróg, CEO of PLL LOT S.A. says. “As a Polish company, we promote our country all around the world,” he emphasizes.

    The new appearance of LOT is based on the use of visual motifs presenting the symbols of Poland, such as the new National Stadium, the figure of Frederic Chopin, the mermaid of Warsaw, Wawel castle and the symbol of the crane which has been a recognizable sign of LOT for over eighty years. This motif will be shown on printed materials (boarding cards, luggage tags, menus etc.), elements of furniture on board, in the renovated sales offices of the carrier and on the company’s official correspondence.

    2012.04.02 00:00

  • LOT introduces new terms and conditions for the carriage of baggage

    Warsaw, 2nd April 2012: LOT Polish Airlines has announced the introduction of Piece Concept, a new, consolidated, baggage carriage policy for all foreign and domestic flights.

    LOT will be introducing the consolidated set of regulations for checked and hand baggage on all flights with effect from 1st May this year, a move which will considerably enhance the airline's offer, rendering it even more attractive to passengers.

    The introduction of an extra piece of baggage weighing up to 32 kg for business class travellers on long-haul routes marks a particular improvement. To date, LOT's business class passengers were able to check in two items of baggage weighing up to 32 kg, free of charge, on long-distance routes and weighing up to 30 kg, irrespective of the number of items, on all other routes.

    In the case of short- and medium-haul routes, business class travellers will now be able to check in two items of baggage weighing up to 32 kg, which represents an increased allowance of 34 kg.

    Passengers flying economy class on these routes will now be able to take an additional 3 kg. Business class passengers will be able to travel with two items of hand baggage, weighing up to 9 kg per item, while the carry-on allowance for economy class passengers will be increased by 2 kg on all routes.

    Baggage limits:
    Baggage type/ Class Business Class Economy Class
    Checked baggage on long-haul routes Per person, 3 items, each weighing up to 32 kg Per person, 1 item, weighing up to 23 kg
    Checked baggage on short-haul flights Per person, 2 items, each weighing up to 32 kg Per person, 1 item, weighing up to 23 kg
    Cabin baggage Per person, 2 items, each weighing up to 9 kg Per person, 1 item, weighing up to 8 kg

    Further details can be found at www.lot.com.

    2012.04.02 00:00

  • LOT Polish Airlines Announcement

    Warsaw, 27th March 2012 – Due to the planned for today (27th march 2012) protest action by ground handling services at few airports in Germany, LOT Polish Airlines inform about possible changes in the flight schedule to Munich, Frankfurt and Düsseldorf.

    2012.03.27 00:00

  • LOT renovates Polish sales offices

    Warsaw, 12th March, 2012: The official opening ceremony of the first of LOT's newly-renovated sales offices was held today in Krakow. The distinguished guests included representatives of the Metropolitan Bishop of Krakow, the City of Krakow, the Malopolskie Voivodship and Kraków-Balice airport, as well as those of the company's business partners which have their headquarters in the city.

    The premises on Basztowa Street is the first of LOT's sales offices in Poland to undergo renovation. The decision to introduce alterations to the aesthetics and design is in keeping with passenger expectations and the changes not only mean that the offices are more functional, but also serve to reinforce the company's modern, friendly and cohesive image on its own premises throughout the country.

    LOT's fresh image is focussed around visual representations of Polish symbols such as Fryderyk Chopin, the Warsaw Melusine, Wawel Castle or the crane symbol with which LOT has been identified for over eighty years now and which will also be used in all the company's official communications, including documents.

    The new sales-office décor marks the start not only of changes to the LOT image, but also to its services, as befits a company which aspires to the role of a world-class airline of the highest possible quality. At the same time, in using the new visual motifs, the carrier aims to emphasise its powerful ties to, and pride in, Poland, the Poles and the company's own history. As its country's national carrier and, to some extent, its ambassador to foreign airports, LOT intends its new visuals to underscore the company's links with the Polish identity by such means as bringing our nation's most significant symbols to the fore.

    LOT is changing for the better. We're improving not only our financial results, but our day-to-day services are also demonstrating that we care about high standards and work to meet passenger expectations. As a result, our company is more modern and, by the same token, has a more competitive market edge. The new visual changes that we're introducing are an ideal way of supplementing that message, symbolising, as they do, a union between a fine tradition and national pride, on the one hand and, on the other, a bold outlook on the future, Marcin Piróg, the LOT Polish Airlines CEO, said, adding, I firmly believe that our new image and visual motifs will appeal to our passengers' tastes.

    At present, LOT has eighteen sales offices in ten cities across the country. The Polish carrier is planning to continue the renovation and refurbishment in line with the new design within a few months, with Wrocław and Warsaw set to be the next offices to receive the new look.

    2012.03.12 00:00

  • LOT's Good Start to the Year

    Warsaw, March 8, 2012 – LOT Polish Airlines has achieved very good operational results in the first months of this year. The number of passengers carried in February 2012 alone grew by 14% in comparison with the previous year, and the number of domestic passengers grew by 17%. There has been a significant improvement in the Polish carrier's flight punctuality and regularity.

    It is worth emphasizing that in February the number of business class passengers grew by almost 26%.

    The start to the year is very promising for our airline. The number of passengers carried is growing significantly, punctuality and regularity of departures and arrivals is improving. In the current month, there have been days when flight punctuality exceeded 99% with 100% regularity – said Mr. Marcin Piróg, CEO of LOT Polish Airlines. We are proud of these results and we will make every effort to maintain such high level throughout the year – adds Mr. Marcin Piróg

    Another good news is the information received from the Star Alliance representatives, confirming that LOT fully meets all membership requirements in the largest airline alliance.

    2012.03.09 00:00

  • LOT Polish Airlines Announcement

    Warsaw, 29th February 2012 – Due to the resumed protest action by air traffic controllers at the airport in Frankfurt, LOT Polish Airlines inform about possible delays in today's flight schedule to and from Frankfurt.

    2012.02.27 00:00

  • Travel in Poland with LOT from 79 PLN!

    Warsaw, 20th February 2012 – from today to the end of this week, tickets on LOT flights will be available for travel throughout Poland for just 79 PLN one way.

    For the entire week, travellers purchasing tickets on domestic flights on lot.com will be exempt from paying ticket issuance fees. Domestic tickets for up to 40% less!

    For the duration of the promotion, passengers will be able to buy tickets on domestic routes for only 79 PLN one way.

    We would like to show our clients that LOT Polish Airlines, aside from being a valued traditional carrier, is also moving with the times, and meeting the needs of our passengers, who are travelling within Poland more and more. Travellers expect convenient connections and attractive fares, which is why LOT has made every effort to meet both these expectations at once. We invite you to visit LOT.com and plan your spring and summertime travel in Poland! says Marcin Pawluk, e-commerce director for LOT Polish Airlines.

    The promotion will last from 20 February to 26 February and will take place at lot.com.

    2012.02.20 00:00

  • LOT suspends flights to Hanoi

    Warsaw, 16 February 2012 – LOT Polish Airlines has taken the decision to suspend flights on the connection to Hanoi as of 26 March 2012. Meanwhile, the Polish carrier will be initiating a new connection to the Far East by opening up flights to Beijing, the capital of China.

    After meticulous analysis that took place over a number of stages, LOT has come to a very strong evaluation of the potential of the Beijing connection. Thanks to an accord negotiated for flights over Siberia and convenient take-off and landing times at Beijing airport, the carrier can count on wide interest from business and tourist traffic as well as better financial results of the routes operated over Russia.

    The decision to cease operations to Hanoi is connected with the weak financial results on that connection and a lack of potential for improvement, as well as a limited number of long-range aircraft available for the approaching summer 2012 season.

    "It was principally tourist traffic that travelled on this route, which only provided weak unit revenues for the connection to be profitable. That is why, with four Boeing 767s at our disposal and the perspectives of the delivery of the new 787 Dreamliners at the end of the year, we have arranged our priorities in order to make use of our fleet as efficiently as possible. We have recognized that the opening of a connection to Beijing by the beginning of the summer 2012 season will bring greater benefits than continuation of the connection to Hanoi", said Marcin Piróg, CEO of LOT Polish Airlines.

    The sale of tickets on the Hanoi connection for after 25 March has already been halted in the carrier's reservation system. LOT Polish Airlines always take care of passengers that's why passengers who have already purchased tickets on flights after 25 March are guaranteed a full refund of the ticket price by LOT. If there will be an opportunity to provide travel to Hanoi on board of other carriers, LOT will inform without delay passengers about this possibility.

    LOT Polish Airlines always take care of passengers that's why passengers who have already purchased tickets on flights after 25 March are guaranteed a full refund of the ticket price by LOT or offered a combined travel on Vietnam Airlines, Qatar Airways, Lufthansa and LOT. Reservation has to be changed till 1st April 2012.

    2012.02.17 00:00

  • LOT Polish Airlines Announcement

    Warsaw, 16th February 2012 – due to the planned for today protest action by air traffic controllers at the airport in Frankfurt, LOT Polish Airlines inform about delays of flights from Warsaw(LO 379), Cracow(LO397), Gdansk (LO355) and Wroclaw (LO365) to Frankfurt and return (LO 380, LO 398, LO356, LO366) and possible changes in the flight schedule to Frankfurt.

    Due to the planned by air traffic controllers extension of protest action at the airport in Frankfurt until tomorrow (Friday, 17th Feb.), LOT Polish Airlines inform about possible delays and changes in tomorrow's flight schedule to Frankfurt.

    Warsaw, 22nd February 2012 – Due to today’s air traffic controllers protest action at the airport in Frankfurt, LOT Polish Airlines inform about possible delays in today’s flight schedule to Frankfurt.

    2012.02.16 00:00

  • LOT receives awards from Chopin Airport

    Warsaw, 10th February 2012 – During the 6th Chopin Airport Gala, LOT Polish Airlines was awarded two statuettes in a competition held by the Warsaw airport.

    During this year's gala, which took place yesterday evening in the Main Hall of the Warsaw University of Technology, awards were presented to Chopin Airport's most significant partners.

    From amongst the awards, which were given in six categories, CEO of LOT Polish Airlines, Marcin Piróg, collected two statuettes on behalf of the company, for the Greatest Increase in Passenger Transport in the Traditional Carrier Sector, 2011 and the Development of Scheduled Routes, 2011.

    One of LOT's most critical strategic assumptions is the building and consolidation of our main hub in Warsaw, which is why we are extraordinarily delighted not only to have recorded a growth in both passenger transport and market share at Warsaw's Airport, but also that our actions in terms of enhancing our network of routes has met with recognition, said Marcin Piróg, LOT's CEO. This is a particularly important distinction for LOT, given that Chopin Airport in Warsaw numbers amongst our most crucial and most trusted strategic partners and the model collaboration between Warsaw airport and our airline enables us to take an optimistic view of the hub's further development.

    2011 marked not only the sixth competition, but also a consecutive year in which the Polish carrier was singled out for distinction by the Polish Airports.

    2012.02.10 00:00

  • LOT Polish Airlines. Declaration in respect of the company's alleged ban on the wearing of religious symbols by its personnel

    To the media, the staff of LOT Polish Airlines and the general public,

    With regard to the reports in the media concerning the alleged ban on the wearing of religious symbols by the staff of LOT Polish Airlines, we would like to make it absolutely clear that the company's intention, as an employer, in introducing the regulation in question into its internal instructions pertaining to the uniform code for our cabin crew has been perversely twisted and that the entire affair has been exaggerated out of all proportion.
     

    We wish to reiterate, categorically, that the intention of the regulation from our internal rules for flight attendants around which the controversy in centred, was an expression of neither the desire nor design on the part of the employer to limit, in any way whatsoever, the freedom of the staff to profess or demonstrate their religious beliefs..

    At the same time, we would like to offer our sincere apologies to all those whom this matter has either affected or offended, howsoever this might have been. Respecting, as we do, Polish sensitivities and the attachment of our compatriots to our traditions, we do, indeed, understand their perturbation and indignation.

    We would also like to announce that, with the foregoing in mind, the company, in its role as employer, has decided that the regulation around which the controversy is centred will be withdrawn from the instructions, which come into force on 1st March this year.
     

    Leszek Chorzewski
    Press Officer
    LOT Polish Airlines S.A.

    2012.02.10 00:00

  • False interpretation of a regulation from LOT Polish Airlines' In-Flight Procedures Handbook and the smear campaign against the company

    To the staff of LOT Polish Airlines,
     

    The appearance in the media of disinformation which is clearly inspired by people who are consciously bent upon bringing about the bankruptcy of LOT Polish Airlines S.A. demands immediate refutation on the company's part.

    In response to accounts that our staff are forbidden to wear religious symbols, we wish to declare robustly that the entire media outcry has arisen from an erroneous interpretation of, and failure to comprehend, a regulation set out in the LOT Polish Airlines' In-Flight Procedures Handbook in respect of the fixed procedures and rules regarding the our flight attendants' uniform code. This interpretation, which has been accepted by some of the media, is an absolute contradiction of the regulation's meaning. However, in order to eliminate every possible question, the Director of Marketing and Services has been charged with revising and clarifying the regulations which have given rise to this agitation in such a way as to prevent their arousing any doubts whatsoever in anyone at all.

    The regulation is intended to ensure a calm atmosphere on board our aircraft. The cabin of our airliners is a specific place and one where it is essential that the behaviour and appearance of our flight attendants is an expression of respect for every single passenger. In view of these special working conditions, our cabin crews' comportment should be restrained and analogous with the standards in force under other carriers. It is essential that we avoid situations wherein anyone at all might feel discriminated against or offended. In this way, we protect the unruffled atmosphere on board our flights, something which is crucial to any airline's efficient provision of services. The company's standpoint is dictated by many years of experience, both ours and that of other carriers, who have recorded threatening situations brought about by a passenger making a scene and even, on occasion, concluding in an emergency landing. At present, similar standards are also in force in other airlines and not only European, but also those from states whose residents profess a variety of faiths.

    Likewise, stipulations such as the one in question are set out in the regulations for other uniformed services such as, for example, the Customs Service and the Border Guards.

    LOT Polish Airlines S.A. is a business organisation and does not permit itself to be drawn into any kind of political or religious games or conflicts. Any attempts whatsoever to publicise false information in the media to the effect that a ‘battle with the Cross' is supposedly taking place within LOT will be deemed an outrage and the company will take legal action in order to protect its interests. We are convinced that the people behind these endeavours to draw LOT Polish Airlines into ideological conflicts are the same as those who, for a number of months now, have been attempting to bankrupt the company with a view to their own, personal gain. In their activities carried out through the medium of smear campaigns, they are not only damaging to the image of our national airline, but also attempting to deter potential investors. LOT Polish Airlines S.A. will not allow itself to be drawn into any non-business disputes or religious conflicts.

    Leszek Chorzewski
    Press Officer
    LOT Polish Airlines S.A.

    2012.02.09 00:00

  • LOT expands seats on offer to/from Budapest

    Warsaw, 3 February 2012 – Due to the suspension of air operations by the Hungarian airline, Malev, many of that carrier's passengers have found seats on LOT Polish Airlines aircraft.
     

    LOT is offering passengers of the Malev airline the lowest available fares and is making every effort possible to ensure sufficient seating capacity on its connections between Warsaw and Budapest.

    At present, today's flight LO531/LO532 is to be carried out on a B737-400 with 162 seats instead of by an E-170 with 70 seats as previously planned.

    Similar changes in aircraft to be used are planned for the coming week.

    More information is available at www.lot.com contacting our Call Center at +48 22 577 99 52 or 0801 703 703.

    2012.02.03 00:00

  • LOT Polish Airlines announcement concerning strike of Border Guards at Chopin Airport in Warsaw on 10th January (Tuesday)

    Due to planned for 10th January from 9:00 to 12:00 strike of Border Guards, which may affect longer awaiting to passport control as well as security control, LOT Polish Airlines request Passangers to arrive earlier at the airport. LOT's staff will direct you to security check and passport control immediately after check – in.
     
    Thank you for understanding.

    2012.01.09 00:00

  • The newly unveiled lot.com

    Warsaw, 9th January 2012: LOT Polish Airlines has introduced a new graphic layout to the lot.com website, along with solutions which will make its use simpler for passengers. The Polish carrier’s newly unveiled site made its appearance at the weekend.
     
    In addition to its new, contemporary look, the layout of information on lot.com will be clearer and more transparent. The selection of the information most crucial to travellers and its location on the website was carried out in line with the principles of web usability and with the intention of simplifying users’ movement around the site.
     
    The solutions introduced are the result of passenger surveys and suggestions which highlighted the improvements that would be helpful when using lot.com and the airline’s reservation system. It was from that point of view that the Fly tab was created and contains everything the passenger needs to know, including conditions of travel and, particularly, those relating to special requirements, such as, for instance, flying with children, assistance for disabled passengers and the carriage of animals.
     
    While designing the newly unveiled lot.com, a firm emphasis was also placed on giving prominence to the standards of in-flight service and the quality of the associated products. The Fly with LOT tab incorporates a range of information and evocative photographs accompany descriptions of, for instance, the in-flight menus, the LOT fleet and cabin crew and the airline’s in-flight services. In the near future, a new, special tab will be added. Devoted to Kaleidoscope, the LOT in-flight magazine, it will include the internet version of the current number.
     
    “Nowadays, a company’s website is its business card. Which is why LOT, with a view not only to bringing its image right up to date, but also making a long-term improvement to its standards of customer service, is now presenting the newly unveiled lot.com,” said Marcin Pawluk, Director of E-Commerce for LOT Polish Airlines S.A., going on to add, “During work on the new, improved version, we obviously bore in mind the opinions of the passengers who use our website and know which solutions will make lot.com clearer and more convenient to use. All that remains for me to do now is to urge everyone to ‘Click on lot.com!’.”
     
    Another of the new lot.com solutions which warrants mention is the tab which contains detailed information as regards checking in via the Internet, the LOT Call Center or a Web Kiosk at airports in Europe and around the world.
     
    The newly unveiled website was designed by the180heartbeats agency, in collaboration with Comarch S.A. The changeover was made in the early hours of Saturday 7th January and the timing was selected on the basis of research which showed that, as this is the time of lowest Internet user activity, the work would not significantly hinder use of the site.
     
    Further work will be carried out in the nearest future, with a view to stabilising and supplementing LOT’s new, improved website. As a result, from time to time, temporary difficulties may occur when using it.

    2012.01.09 00:00

  • XX Charity begins on board! LOT and the 20th Grand Finale of the Great Orchestra of Christmas Charity!

    On the day before the Grand Finale, the GOCC team will take the OrchestraLOT Flight to Krakow, from whence they will be able to make their way to Zakopane for the formal launch of the Grand Finale on 8th January without racing the clock. After the opening ceremony, the OrchestraLOT Flight will return from Krakow to Warsaw with Jurek Owsiak and his guests on board.
     
    “We are absolutely delighted and very proud that, for the fifth year running, we are able to support the Great Orchestra of Christmas Charity. It’s an enormous joy to observe the sheer commitment and motivation of not only the entire GOCC team themselves, but also of the countless volunteers and supporters that the event has garnered in Poland and around the world. Which makes it all the more of a pleasure to know that, with the OrchestraLOT Flight, we can help get Jurek Owsiak and his team to the people engaged with the GOCC all over the country,” Marcin Piróg, LOT’s CEO, said, adding,“We’re also planning for the OrchestraLOT plane to be flying the GOCC heart logo for a while before the Grand Finale as well, in the hopes that this will help to reinforce promotion of the underlying idea of the Orchestra beyond Poland.
     
    To support this year’s Grand Finale, the Polish airline has also given a notable item to the GOCC auction. A LOT pilot’s cap. Not just any cap, though, but the one worn by Captain Tadeusz Wrona on 1st November 2011, when he skilfully brought his aircraft, passengers and crew safely to earth during an emergency landing. The company has also given the auction a model of the latest Boeing, the 787 Dreamliner, adorned with the new LOT livery.
     
    LOT Polish airlines has supported the GOCC many a time over the years, for instance, by offering flight tickets to the organisers or the auction, as well as providing the OrchestraLOT flight to wheresoever the Grand Finale launch ceremony might be taking place, including Katowice last year and Poznań the year before that.

    2012.01.07 00:00

  • LOT Polish Airlines transfers at Warsaw’s Chopin airport to be even more convenient

    Warsaw,2nd January 2012: LOT Polish Airlines is preparing to introduce minimum connection times at Chopin Airport in Warsaw. The company submitted its plans to the International Air Transport Association (IATA) in mid-December and the changes to the airline’s schedule are set to be implemented in time for the 2012 high season.
     
     
    The minimum connection times mean that LOT passengers will enjoy more rapid transfers to their onward flight at Chopin airport. In addition, they will have greater access to the airline’s extensive network of routes, since the minimum connection time will increase the number of LOT flights available to passengers transferring in Warsaw. The Polish carrier’s current schedule makes it impossible to offer passengers connections to Poland’s regional airports, for example, as, in these and a number of other cases, a transfer time shorter than the forty minutes in place at present is required.
     
    “This is yet another improvement being introduced by LOT and Warsaw airport with the thought of our passengers and their convenience and comfort in mind. What’s important here is that the minimum connection time will be in operation at Chopin airport, which is a strategic point for our airline. So it means that we’ll not only be providing LOT passengers with a faster transfer at the airport itself, but we’ll also be offering them wider access to our routes via our reservations system,” Marcin Piróg, CEO of LOT Polish Airlines S.A. explained, going on to add, “I’m convinced that this latest solution from LOT will be to our passengers’ benefit, since it means a quicker and more convenient journey to their destinations.”
     
    It has to be emphasised that the minimum connection time and the convenience that it provides will only apply to LOT’s own flights arriving at, and departing from, Warsaw airport.
     
    “The introduction of these minimum connection times is the result of both the excellent collaboration that exists between the airline and the airport and the changes we’ve undertaken jointly as regards the organisational procedures for servicing airliners and the appropriate adaptation of the airport’s infrastructure. Thanks to all this, the appeal of Chopin airport as a transfer point for LOT passengers will be even greater,” the airport’s director, Michał Marzec emphasised adding, “With an offer like this, we can compete unashamedly with the largest of hubs and attract passengers from throughout Central and Eastern Europe.”
     
    At present, around ten per cent of the passengers using Warsaw airport are transfer passengers. The minimum connection times and the new international routes which LOT is planning to launch afford an opportunity of doubling that number, at the very least.
     
     
     
    Details of the minimum connection times are as follows:
     
    Short- and medium-haul connections:
    - 30 minutes for flights arriving from the Schengen Area and departing for the Schengen or Non-Schengen Area;
    - 35 minutes for flights arriving from the Non-Schengen Area and departing for the Schengen or Non-Schengen Area;
    - 40 minutes for long-haul routes and flights arriving from Yerevan and Tel Aviv.

    2012.01.07 00:00

  • New touches to the LOT Polish Airlines cabin crew uniform

    Warsaw, 2nd January 2012: As befits one of Poland’s most widely recognised brands, not only at home, but all over the word, LOT Polish Airlines never stops working on its image. Having recently unveiled its latest livery, transformed its marketing communications platform, honed its Facebook profile and given Kaleidoscope, its in-flight magazine, an up-to-the-minute layout, the company now plans to welcome 2012 by introducing new touches to the LOT cabin crew uniform.

    LOT aims to be at the forefront of the world’s airlines. The company thus continually works to improve the quality of its services, whilst never failing to apply its energies to the brand’s image as well. Amongst the many remarkable changes introduced in 2011, the rejuvenated livery, a masterly fusion of the traditional and the contemporary, warrants mention, as does the transformation to the company’s style of marketing communication, a measure which will both strengthen the LOT brand and build awareness on a number of markets, both domestic and foreign. Other noteworthy initiatives include the refreshing new layout of Kaleidoscope, the creation of the LOT YouTube profile and the honing of the company’s Facebook profile. With these changes now in place, it is time to move on to other measures aimed at further enhancing recognition of the LOT brand around the world.
    As of 1st January 2012, LOT’s stewardesses will be wearing elegantly designed pillbox hats adorned with a metal badge displaying the wings of the LOT Polish Airlines logo, while the stewards will wear the same badge pinned to their uniform jackets.
    “The hats received their first showing during the ceremony marking Ethiopian Airlines’ joining of the Star Alliance,” said Leszek Chorzewski, the press officer for LOT Polish Airlines, S.A. “The stewardesses representing the LOT cabin crew looked elegant and professional, something emphasised by a number of representatives of the Star Alliance member airlines present at the ceremony.”
    “The pillbox hats that our stewardesses will be wearing as of 1st January 2012 have been made to a contemporary design created especially for LOT. Headwear, as such, isn’t a new departure as far as our cabin crew is concerned,” Dorota Haller, the airline’s director of marketing and product department, remarked. “It’s linked to the best of LOT’s tradition. Over the years, our stewardesses have been associated with chic, professionalism and worldwide fashion trends. And it’s just the same today.Our pillbox not only sets off their charm perfectly, but also adds a finishing touch to the uniform. And that’s exactly where the inherent strength of the LOT cabin crew’s elegant image lies. We are planning to introduce more changes to the both their image and the visual identification of LOT Polish Airlines in the spring of 2012.”
    The headwear, together with the winter coats which made their appearance earlier in 2011, mark the start of the uniform’s makeover. By the spring, the LOT cabin crew will also be wearing classically elegant trench coats and new neck scarves.Moreover, the airline has announced that 2012 will see the introduction of further enhancements to its visual identification and to both its in-flight and ground product.

    2012.01.07 00:00

  • Fruitful LOT’s visit to Beijing

    Warsaw, 21st December 2011 – This morning in Beijing, in the presence of the President of the Polish Republic, Bronislaw Komorowski, LOT Polish Airlines CEO Marcin Piróg signed a letter of intent with Air China.
     
    During the morning’s meeting of the heads of state and the most important representatives of the Polish economy, LOT Polish Airlines received assurance and support from Air China. This development bodes well for the Polish carrier’s planned resumption of flights to and from China. The crowning moment of the discussions was the signing of the letter of intent between the Polish and Chinese national carriers, announcing and expressing readiness for cooperation.
     
    “This visit to China has been among the most fruitful recently", said Marcin Piróg, CEO of LOT Polish Airlines. “I am pleased that our relations with the Chinese national air carrier are so positive and I believe that the promises concerning the proper slots in Beijing will be fulfilled by January 2012” – he added.
     
    The arrangements made at the economic forum in the Chinese capital are among the most essential in the question of initiating direct connections on the Warsaw – Beijing route, which the national carrier plans to put in to operation in June 2012. LOT flights to the Chinese capital will be entered into the carrier’s reservation system after the slots are received. The new connections will be served by Boeing 767 aircraft, and beginning at the end of 2012, by the Boeing 787 Dreamliner.

    2012.01.07 00:00

  • LOT Polish Airlines Announcement due to heavy storm

    Warsaw, 6 December 2013 – Due to heavy weather conditions (strong wind, snow and unexpected weather changes) in Europe and Poland, LOT Polish Airlines inform that couple of flights have been cancelled and today’s scheduled flights may be subject to changes.

    LOT’s cancelled flights are:

    POZ-WAW LO 3942

    WAW-GDN-WAW LO 3829 / LO3828

    WRO-WAW-WRO LO 3850 / LO3855

    WAW-AMS-WAW LO 265/ LO 266

    WAW-SSZ-WAW LO 3931/LO 3932

    GDN-WAW-GDN LO 3830 /LO 3831

    GDN-FRA-GDN LO 359/ LO 360

    WRO-MUC LO 357 / LO 358

    WRO-FRA LO 367 / LO 368

    LOT also cancelled today Chicago-Warsaw flight (LO 002) because of small technical defect caused by strong wind.

    Weather conditions on European and Polish airports are unstable and for sure will change during this day. We kindly request our passengers to check for updated LOT’s flights schedule and status of theirs’ flights.   

    Passengers can find information on any changes to the flight schedule at LOT Polish Airlines’ offices at airports.

    For issues concerning reservations please contact our Call Centre at the following numbers: 0801 703 703 (from stationary telephones) and 22 1 9572 (from mobile phones).