Opinions of our passengers are a valuable source of information and help us to improve our service.
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Additional documents related to your travel may help us in handling the claim.
The form allows up to 5 attachments ( maximum of 2 MB per file), in the following formats: jpg, tif, pdf, gif, bmp and png.
Please keep the original documents as they may be required at a later stage.
All messages are communicated to appropriate departments even if you do not require a response
A reply will be sent to you within approx. 4 weeks.