FORMS
Reklamacje pasażerskie
Important information
Government of Poland has extended the suspension of air services until April 11, 2020 - check flexible rebooking options
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Before departure

Before departure
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Contact address

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Your flight

6 alphanumeric characters (e.g. XYZ111)
13 digits starting with 080 (e.g. 080-1234567890 or 0801234567890)
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The form accepts up to 20 attachments in the following formats: BMP, DOC, DOCX, GIF, JPG, ODP, ODS, ODT, PDF, PNG, PPT, RTF, TIF, TXT, XLS, XLSX with maximum combined size of 20 MB.
We process your personal data provided in the application in order to conduct the complaint procedure regarding air carriage. The data controller of your personal data is PLL LOT S.A. with its registered office in Warsaw. You have the right to object, the right to access the data, and the right to request their rectification or their erasure or to restriction of processing. Detailed information on the processing of your personal data can be found here.
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