Procedure 24H
Find out more about the 24H procedure that allows you to return tickets within 24 hours of purchase.
Travel information
We look after the safety and health of our passengers and crew. Therefore in order to make planning a trip easier we have developed a special safety procedures. In addition we have prepared information about entry requirements (both COVID and visa) in the form of a user-friendly search engine with an interactive world map.
Rebooking options
Check the options for changing or refunding the ticket for an un-canceled flight.
Information about the voucher
Learn the details of replacing your ticket for a voucher and using it for another journey.
Cancelled flights - how to rebook or refund a ticket?
Check how to rebook or refund your ticket in the event of a canceled flight.
Entry restrictions
See a global map of entry restrictions.