Yes. For passengers on flights to/from Tel Aviv whose journey has been disrupted due to the current situation in Israel, those holding our tickets purchased on/before 7 October 2023 are entitled to take advantage of the special procedure, regardless of the fare purchased. It is possible to:
- one free change at no extra charge*,
- full refund for unused segments.
*A change of routing is not permitted. The new travel must take place by 31 January 2024.
The special procedure covers both cancelled and non-cancelled flights and applies to tickets with a confirmed travel date between 6.10.23 and 01.01.24.
Contact our LOT Contact Center for rebooking and additional information on flights from/to Israel.