We use cookies to enhance the service on lot.com.
Should you not wish to have cookies sent to your hard disk please change the settings on your browser accordingly.

Privacy and cookies policy for lot.comopens in new window

Excerpt from clauseopens in new window 

Back to home page

Your settings

Your account


Data Controller:

The Controller of your personal data is Polskie Linie Lotnicze LOT Spółka Akcyjna with its registered office in Warsaw, address: ul. Komitetu Obrony Robotników 43, 02-146 Warszawa, KRS: 0000056844, phone +48 22 577 77 55, email: lot_info@lot.pl (PLL LOT S.A.).

Data Protection Officer

The Data Protection Officer is a person you may write to at the address of our registered office or by electronic mail to iod@lot.pl in matters concerning the processing of your personal data.

Purpose and Legal Basis of Processing


We process your personal data for the following purposes: sending to the e-mail address provided by you invitations to events organised or co-organised by PLL LOT S.A.; telephone contact at the phone number given by you to confirm participation in an event organised or co-organised by PLL LOT S.A., organisation and conduct of marketing events by PLL LOT S.A.

The legal basis for processing your personal data is legitimate interest of the data controller, which is direct marketing purposes.

Categories of recipients:

Your personal data may be shared with:

1) affiliates of PLL LOT S.A., i.e. companies from the LOT capital group (LOT AMS and PLL LOT),

2) authorised employees or contractors of PLL LOT S.A., entities providing selected services
to PLL LOT S.A. (accounting, marketing, IT, security services – to the extent to which this is necessary for the provision of these services).

Transfer of data
to countries outside the EEA:

Abbreviation used:

EEA – European Economic Area

Due to the fact that PLL LOT S.A. cooperates with its affiliates and service providers based outside the EEA, your personal data may be transferred to the following non-EEA countries in connection with the organisation or co-organisation and conduct of marketing events, in particular if such events take place in such countries.

Retention period:

1) for the purpose of sending commercial information concerning events to the e-mail address provided or contact under the phone number provided – no longer than until the withdrawal of the consent/lodge an objection to such processing.

2) for the purpose of organisation and conduct of a marketing event –  until the expiration of marketing event claims

Your rights:



1) right of access to your personal data by requesting sharing and/or sending a copy of all your personal data processed by PLL LOT S.A.;

2) right to rectification of inaccurate personal data by indicating the data requiring rectification;

3) right to erasure of your personal data; PLL LOT S.A.  has the right to refuse erasing the personal data in specific circumstances provided by law;

4) right to restriction of processing of your personal data by indicating the data which should be restricted;

6) right to object to processing your personal data conducted based on legitimate interests, on grounds relating to your particular situation;

7) right to lodge a complaint with a supervisory authority (President of the Data Protection Office).

Voluntary provision of data:

Providing personal data marked as obligatory exclusively for the purpose of:

a) sending to you messages regarding events organised or co-organised by PLL LOT S.A.

b) your participation in events organised or co-organised by PLL LOT S.A.