Online check-in begins 36 hours before the scheduled departure. Choose one of the check-in options/methods.
If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Are you traveling from Almaty (ALA), Astana (TSE), Baku (GYD), Beirut (BEY), Yerevan (EVN), Cairo (CAI), Marrakesh (RAK), Tashkent (TAS), or Tel Aviv (TLV)? Select your seat during online check-in, then proceed to the airport check-in counter so we can verify your documents. You will receive your boarding pass with a QR code there.
Manage my booking
Enter your booking number to check the details of your trip.
Change your flight date, choose a seat on the plane, pre-order food on board and add additional services like baggage or sport equipment.
* - Fields marked with an asterisk are mandatory.
Contact forms
Submit the form if you need to contact us regarding additional services that require additional verification, complaints or you want to provide us with a comment or praise regarding the services we provide.