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Web check-In, the lot online check-in facility opens 24 hours prior to the scheduled departure and closes 120 minutes before take-off.

To check-in online with our Web Check-In service, you will need:

  • your reservation or ticket number
  • the passenger's surname

How will I obtain my boarding card?

The last step of the lot Web Check-In system allows you to select how you would like to receive your boarding card.

You can:

  • print it yourself
  • order it to be sent by text message to your phone number
  • order it to be sent by e-mail
  • save on your phone.

If you choose the option of having the boarding card sent to your mobile by text message, you will receive a text giving you a link to an Internet address. Once you select that address, you will be redirected to the page where your mobile boarding card is stored. By saving it onto your phone, you will have access to it at any time before departure.


If you have intercontinental and non-Schengen flights check-in is possible in person, online or at the airport. Due to personal information protection, telephone check-in for those flights is impossible. We apologize for any inconvenience.

Check the list of airports from online check-in is not available

Malaga, Alicante, Burgas, Catania, Dubrovnik, Rome, Hamburg, Malta, Ohrid, Olbia, Palma de Mallorca, Rijeka, Rinimi, Skopje, Split, Podgorica, Tirana, Tivat, Varna, Zadar, Zagreb, Ljubljana, Kharkiv, Olsztyn-Szymany, Oslo, Groningen, Pula, Beirut, Corfu, Chisinau and Dublin.


We kindly remind you that due to the unstable epidemic situation,
before buying a ticket, passengers are obliged to check the documents and procedures required to cross the border of the country they intend to go to.

Information on current safety procedures and restrictions applied in individual countries is available, among others;
on the websites of the IATA International Air Transport Association, the Ministry of Foreign Affairs, country-specific Embassies,
Consulates and respective Ministries of Health. 

Procedures should be checked on an ongoing basis as restrictions may change.
Passengers who do not have the required documents and thus do not have the right to enter the country, will not be allowed on board.

Remember to fill out the form if you are flying to: 
Great BritainSpain, NetherlandsBelgium, IrelandLithuania, Czech Republic, Canada, Germany

Please check the current air traffic changes before traveling.


We care about the safety of our passengers and crew, which is why we operate all our flights in accordance with the highest standards. The #FlySafeFlyLOT procedure includes safety rules onboard as well as at the airport.
» Check how to prepare for safe travel?