Regulations

The air carrier's responsibility for passengers and their baggage
General conditions of carriage
Terms and conditions of on-line services provided by PLL LOT S.A.
Annex no 1: Conditions of purchase of an electronic flight ticket
Annex no 2: Conditions of LOT's extra services ("Tailor-Made Services")
Annex 2a) Conditions of ''LOT Bidding Upgrade''
Annex 2b) Regulations of Extra Legroom Bidding
Annex 2c) Terms and conditions for the "Instant Upgrade" service
Annex no. 3: Terms for the provision of the ”TIME2THINK” special service
Annex no 4: PZU Regulations
Annex no 5: Principles of offering the Digital Press Service
Annex no 6: Terms and conditions of the LOT Stopover service
Best Price Guarantee - Terms and Conditions
Code-Share Partners Baggage Rules
Information about protection in case of insolvency
Tarmac Delay Plan
Canadian Air Passenger Protection Regulations
Passenger rights due to irregularities | EU Regulation No 261/2004
Notice of your rights in the event of denied boarding, flights delay or flight cancellation according to the Israeli Aviation Services Law
Digital Accessibility at LOT Polish Airlines