Request an invoice

In this form, you can request an invoice for a completed trip.

How do I request an invoice?

• If you have an active reservation, you can generate an invoice in the Manage my booking (opens in a new tab) tab.
• If your trip has already been completed, fill out the form below.
• Need to receive an invoice for a reservation purchased through a travel agent? Contact the ticket issuer directly.

How long do I have to request an invoice?

• Private individual (no tax ID):
  • You have 3 months from the end of the month in which the flight took place (in line with VAT regulations).
  • Example: If your flight took place on any day in February, you can request an invoice until 31 May.
    
    
• Company (tax ID provided):
  • Please submit your request before the 15th day of the month following the ticket purchase so we can issue the invoice in line with the regulations.
  • Example: If the ticket was purchased on any day in February, you can request an invoice until 15 March. The travel date does not matter in this case.

When will I receive the invoice?

• Private individual (no tax ID):
  • If you request the invoice in the same month as the flight, you will receive it by the 15th day of the following month.
  • If you submit the request later (but still within the 3-month limit), you will receive the invoice within 15 days from the date of the request.
    
    
• Company (tax ID provided):
  • You will receive the invoice within 30 minutes of submitting the request.

How will I receive the invoice?

Due to the introduction of the National e-Invoice System (KSeF), we no longer send invoices as PDF attachments.
Instead, you will receive an email with a link that becomes active once the invoice number is assigned in KSeF. Using this link, you can download a visual copy of the invoice.

_{All mandatory fields are marked with (*)
Invoice in Hungarian language is only available for documents issued in Hungary.}

Invoice data

Invoice type

Your ticket number / additional services

Invoice information

The controller of personal data is LOT Polish Airlines S.A. with its registered seat at ul. Komitetu Obrony Robotników 43, 02-146 Warsaw. Your data will be processed exclusively for the purposes related to issue of a VAT invoice. You have the right to access and correct the content of your data. Provision of personal data is voluntary, however indispensable to issue a VAT invoice in accordance with the Decree of the Minister of Finance of 28 March 2011 regarding reimbursement of tax to certain groups of taxpayers, issuance of invoices and manner of their storage and a list of goods and services which cannot enjoy tax exemptions (Journal of Laws of 2011 No. 68, item 360). I hereby accept electronic issue and transmission of VAT invoices (PDF format) to the abovementioned address by LOT Polish Airlines S.A., in conjunction with the Ordinance of the Minister of Finance of 17 December 2010 on electronic transmission of invoices, rules of their storage and presentation to the tax or fiscal audit authorities (Journal of Laws No. 249, item 1661).