Check-in

Looking for answers to questions about check-in? Take a look at the information below!

The closure of airport check-in varies depending on the destination you are traveling to. You can find detailed information in the table within the article about airport check-in.
After check-in, it's not possible to purchase additional services through the website. We encourage you to buy selected services in advance via Manage My Booking. Once you've checked in, you can still purchase some additional services, like baggage, at the airport. Please note that certain services, such as ordering a meal or transport of animals, need to be confirmed well in advance.

Discover our additional services.

Check how many hours before departure you can order a meal.

Learn more about traveling with animals.
At our airline, airport check-in is free of charge. You can also check in early online via our website or the LOT mobile app.
Yes. Check in early online via the website or LOT mobile app, and on the day of travel, go to the check-in counter at the airport with your suitcase. You can check in up to 36 hours before departure.
The type of document required depends on your destination

To check in online, you need your reservation number (6 characters) or ticket number (13 characters), along with the traveler's first and last name. Depending on your destination, you may be asked to provide a form of identification (ID card or passport) and, if necessary, a visa.

At the airport check-in and baggage drop-off counter, present the required documents to the staff: a form of identification (ID card or passport) and a visa (if applicable).

Check what documents you need for your trip and purchase a visa.
No. In the vast majority of cases, you do not need to have a printed confirmation of your reservation or ticket to check in at the airport. It is sufficient to present your identification document, and any ticket purchase confirmation can be kept in a mobile version.

Note! Due to legal requirements, when traveling from India, you must have a printed reservation and ticket.
The gate is closed 15 minutes before the scheduled departure of the plane. Remember! The gate number may change, so please closely monitor the airport's information displays and ensure you are at the correct exit.
The amount of time you should arrive at the airport beforehand depends on several factors, such as the departure airport, destination, departure time, type and number of bags, and traffic conditions in your departure city. Read our guide to find out how early you should be at the airport.

Baggage check-in

Looking for answers to questions about baggage check-in? Find the answers to your questions!

The earliest you can check your bags vary based on the airline and airport policies. But in general, the earliest time you can check your bags is 2-4 hours before flight time.

Baggage check-in for flights operated by PLL LOT is open at least:

2 hours before scheduled departure time at Polish airports (except Warsaw) and other airports from which medium-haul flights are operated Europe, Middle East and North Africa);

3 hours before scheduled departure time for flights from the USA, Canada and other long-haul flights.

Always take into account the check-in closing time for scheduled flights, and the possibility of longer waiting time for the security check.
It depends on the travel route, transfer airports, and the airlines operating the flight. Rechecking baggage may sometimes be required.

For flights operated solely by LOT Polish Airlines, your baggage will be checked directly to the final destination.

In other cases, when the journey is divided into several segments and involves multiple airlines, it is best to inquire about the possibility of checking your baggage to the final destination at the departure airport check-in counter.
If you are completing your entire journey with our LO connections (direct flights or with a transfer), you only check your baggage once at your departure airport and do not pick up your baggage at the transfer airport.

You can check your connections on the booking confirmation you received via email. In the "Flight" field, you will find the three- or four-digit code our airline has assigned to the specific route. In the "Operated by" field, you will get additional information on who is operating the flight.

Checking these two fields will help you determine whether you need to pick up your baggage during the transfer or if it will be automatically checked through to your final destination.
If your journey is divided into segments, with each segment operated by different carriers (several airlines), ask at your departure airport how your baggage will be handled and whether you need to pick it up during the transfer.

Even more answers to your questions

Additional questions? Read our other articles on check-in!

Check-in

Baggage check-in

Even more answers to your questions

Read articles about check-in

Online check-in

Check-in at the airport