LOT for Agents

Introducing the LOT online portal for our travel agents. Convenient access to up-to-date information, procedures, products, dedicated offers, booking and service guidelines. All in one place.

Procedures and Instructions

Procedures and Instructions

Familiarise yourself with current procedures.

Explore, Book, Manage

LOT Open Connect

LOT Open Connect

Discover New Distribution Capabilities with LOT Open Connect!

List of SSR services

List of SSR services

Support and assistance with bookings.

Background Information

LOT flight network

LOT flight network
Boeing 787-8 Dreamliner in the sky

LOT Cabin Classes

LOT Cabin Classes
Pasażer w LOT Business Class

LOT baggage allowance

LOT baggage allowance
A man at the airport with a suitcase and a telephone

LOT for kids

LOT for kids
Children are flying on vacation

Additional Services

Additional Services
lot polish airlines stewardess in lot business class cabin

Traveling with pets

Traveling with pets
A white cat in a navy blue carrier awaits travel at the airport

Medical certificate-MEDA

Medical certificate-MEDA
Szczęśliwa kobieta w ciąży czeka ze swoim partnerem na lot w poczekalni na lotnisku, pijąc wodę mineralną.

Mobility disability

Mobility disability
Diverse group of passengers walking and standing on international airport corridor with window

Upgrade rules

Upgrade rules
A passenger on board the plane uses business class amenities.

Loyalty programmes

Loyalty programmes
Businessman checking the time on his wrist watch.

For the environment

For the environment
Transparent globe on a background of green grass

Codeshare&Inteline partners

Codeshare&Inteline partners
Business partners in the office building

  • AGENT SUPPORT DESK

    E-MAIL: agent.helpdesk@lot.pl 

    The above e-mail address is dedicated to Travel Agents. Individual clients are invited to contact us via the selected contact form available HERE.

    SALES SUPPORT DESK FOR US&CA

    AGENCY HELPDESK: NAMagents@lot.com

    GROUP SALES: groups.us.ca@lot.pl

    PHONE: + 1 (212) 789-0977 (8am-9pm ET)