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Coronavirus: Travel Information
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Did the epidemic situation stop your travel plans? Can't fly on the scheduled date? No worries! In such situations, we offer you a free rebooking.
If you have a ticket purchased between September 10, 2020 and December 31, 2020 and you are unable to travel on the travel period you purchased, please use the option to change the date or destination of the journey - free of charge.
The free-of-charge change applies to all LOT fares on domestic, short-haul, and long-haul flights (including the Saver fares).
When changing a ticket, you do not incur any additional fees, you only pay any difference in price if the tariff in which you have the ticket is not available on the new travel date.
You can make changes according to the published timetable, and the offer has no limit to the number of changes or the choice of destination.
You can make the changes yourself in the Manage My Booking section on lot.com (changing travel dates) or with the help of our consultant at LOT Contact Center (changing travel dates and/or destination).
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