Important information
Important: check the documents required to cross the border before purchasing a ticket. » Click for details

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We kindly remind you that due to the unstable epidemic situation, before buying a ticket, passengers are obliged to check the documents and procedures required to cross the border of the country they intend to go to. 

Information on current safety procedures and restrictions applied in individual countries is available, among others; on the websites of the IATA International Air Transport Association, the Ministry of Foreign Affairs, country-specific Embassies, Consulates and respective Ministries of Health. 

Procedures should be checked on an ongoing basis as restrictions may change. 

WARNING! Passengers who do not have the required documents and thus do not have the right to enter the country, will not be allowed on board.

Passengers which are unable to start their journey due to changed entry restrictions in the context of the coronavirus outbreak, can postpone their trips at no extra cost for travel under given country restriction of entrance till December 31, 2021. Please check Flexible rebooking options section for details.

In order to return your ticket or change the date of your trip, please fill in the Ticket change form.

IMPORTANT

We kindly remind you that due to the unstable epidemic situation,
before buying a ticket, passengers are obliged to check the documents and procedures required to cross the border of the country they intend to go to.

Information on current safety procedures and restrictions applied in individual countries is available, among others;
on the websites of the IATA International Air Transport Association, the Ministry of Foreign Affairs, country-specific Embassies,
Consulates and respective Ministries of Health. 

Procedures should be checked on an ongoing basis as restrictions may change.
WARNING!
Passengers who do not have the required documents and thus do not have the right to enter the country, will not be allowed on board.

Remember to fill out the form if you are flying to: 
Great BritainSpain, Cyprus *, NetherlandsBelgium or Greece

* Passengers traveling to Cyprus, apart from registering at https://cyprusflightpass.gov.cy/ and generating a QR code confirming registration, are also required to present a document confirming a negative COVID-19 test result, performed by RT-PCR (smear), no later than 72 hours before departure. Find out more here.

#FlySafeFlyLOT

We care about the safety of our passengers and crew, which is why we operate all our flights in accordance with the highest standards. The #FlySafeFlyLOT procedure includes safety rules onboard as well as at the airport.
» Check how to prepare for safe travel?