Important information
Entry restrictions in selected countries due to preventive epidemiological actions (Coronavirus)


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Delays, cancellation, changes, overbooking

In the event of delays, cancellation, changes or oversale (situation when we may not be able to provide you with a seat on a specific flight, even if you hold a ticket, have checked in, are present to board on time, and comply with other requirements), LOT Polish Airlines will do its best to provide meals, accommodation, assistance in rebooking and transportation to the accommodation to mitigate inconveniences experienced by passengers resulting from such flight cancellations, delays and misconnections. To learn more about your rights, please refer to our Passenger Rights information.

Passenger Rights (PDF file) - click here to download