Important information
Entry restrictions in selected countries due to preventive epidemiological actions (Coronavirus)

쿠키를 하드디스크에 저장하지 않으시려면, 브라우저의 설정을 변경하십시오.

lot.com의 개인정보 및 쿠키정책 새창에서 열림

홈페이지로 돌아가기

Your settings

나의 계정

Notification of delays, cancellations, and diversions

We work hard to get you to your destination on time, as scheduled. There may be times when weather, air traffic control, operational or service considerations lead to flight delays, cancellations or diversions. When a change in the status of a flight occurs (i.e. a delay of 30 minutes or more in the planned operation of a flight, a cancellation of a flight, or a diversion), we will notify passengers as soon as our airline becomes aware of such a change.

We may use one or more ways to communicate this information:

- using the contact information in the passenger’s reservation (e-mail/phone);

- providing information on the boarding gate area of a flight or on airport flight status display boards;

- upon request via phone with the LOT’s Contact Center

If the departure time is near you may be informed about possible changes by our agents at the check-in and information counters, gate area and flight crews.

LOT Polish Airlines shall notify consumers in a timely manner of changes to their travel itineraries.