Special assistance

Through this form, you can request:

Special assistance at the airport
Transport of your own wheelchair in the aircraft hold
Travel with an assistance dog

These services are available only on LOT-operated flights and must be requested no later than 48 hours before departure.

Please note:
If you need to submit a medical certificate, please use the passenger with a medical certificate form (opens in a new tab).
If you wish to request the use of an onboard wheelchair, please refer to the information provided on our onboard accessibility services page (opens in a new tab).

All mandatory fields are marked with (*)

What kind of assist do you need?

You can choose multiple options, according to your needs. It will allow us to provide adequate aid during your journey.

Special assistance at the airport

Transport of your own wheelchair in the aircraft hold

Travelling with an assistance dog

Personal details

Name

Last name

Contact details

E-mail

Prefix

Phone number

Travel details

Booking number

Ticket number

Travel date

I am traveling to/from the USA

Tell us about any additional needs

Enter your message

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I confirm that the data I provided in the form above is correct.

We process your personal data to investigate the circumstances of the issue reported by you or to respond to your question The controller of your data is PLL LOT S.A. with registered seat in Warsaw. You have the right to submit an objection, the right of access to data, the right to demand the correction of, the removal of, or a restriction of the scope of processing of your data. Details about the processing of your personal data are available here.