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Canadian Air Passenger Protection Regulations
If you are denied boarding, your flight is cancelled or delayed or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Canadian Air Passenger Protection Regulations. This regulation applies to flights to, from and within Canada.
For more information about your passenger rights, please contact your air carrier or visit the Canadian Transportation Agency’s website under the following link https://www.otc-cta.gc.ca/
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