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Web check-In, the lot online check-in facility opens 24 hours prior to the scheduled departure and closes 120 minutes before take-off.


To check-in online with our Web Check-In service, you will need:
  • your reservation or ticket number
  • the passenger's surname
How will I obtain my boarding card? The last step of the lot Web Check-In system allows you to select how you would like to receive your boarding card.You can:
  • print it yourself
  • order it to be sent by text message to your phone number.

If you choose the option of having the boarding card sent to your mobile by text message, you will receive a text giving you a link to an Internet address. Once you select that address, you will be redirected to the page where your mobile boarding card is stored. By saving it onto your phone, you will have access to it at any time before departure.


We kindly inform that passenger check-in for intercontinental and non-Schengen flights is possible in person, online or at the airport. Due to personal information protection, telephone check-in for those flights is impossible. We apologize for any inconvenience.

In some airports, it is not possible to check-in online. Currently these airports are: Palanga, Ljubjlana, Split, Zadar, Kharkiv, Olsztyn-Szymany, Groningen, Pula, Podgorica, Zagreb, Oslo, Beirut, Corfu, Dubrovnik and Chisinau.