We look after the safety and health of our passengers and crew. Therefore on all flights we maintain the highest quality standards according to #FlySafeFlyLOT procedure. #FlySafeFlyLOT includes safety rules applicable onboard and at the airport. Check and follow the general travel recommendations prepared in agreement with the Chief Sanitary Inspectorate.
Check-in online 24h before your flight. You will be asked to fill in a health self-declaration form.
» Click here and check-in online
We kindly remind you that due to the unstable epidemic situation,
before buying a ticket, passengers are obliged to check the documents and procedures required to cross the border of the country they intend to go to.
Information on current safety procedures and restrictions applied in individual countries is available, among others;
on the websites of the IATA International Air Transport Association, the Ministry of Foreign Affairs, country-specific Embassies,
Consulates and respective Ministries of Health.
Procedures should be checked on an ongoing basis as restrictions may change.
WARNING! Passengers who do not have the required documents and thus do not have the right to enter the country, will not be allowed on board.
Please check the current air traffic changes before traveling.
We care about the safety of our passengers and crew, which is why we operate all our flights in accordance with the highest standards. The #FlySafeFlyLOT procedure includes safety rules onboard as well as at the airport.
» Check how to prepare for safe travel?
Safety and precautions in public places:
Wearing a face mask that covers the mouth and nose, decreases the risk of spreading some respiratory diseases. Using a face mask should be combined with other prevention means – hand hygiene, cough and sneeze principles and avoiding close contact with others.
Frequently wash your hands
Wash your hands often - even several times per hour. Use water with soap or disinfect your hands using alcohol-based liquids/gel (min 60% of alcohol).
Apply protection principles when coughing or sneezing
Cover your mouth and nose with flexed elbow or tissue – throw the tissue into a closed bin immediately after use, wash your hands using soap and water or disinfect your hands using alcohol-based liquids/gel (min. 60% of alcohol). Doing this you are not spreading the virus to people around you and touched surfaces.
Keep a safe distance
Keep at least 1.5 meter distance between yourself and other people, especially those who cough, sneeze or have a temperature.
If you suspect having coronavirus symptoms – get medical help:
- immediately call the sanitary and epidemiological station
- report to the infectious ward – check the list of infectious ward in Poland
- call the special 24h National Health Fund line for dealing with coronavirus infections: + 48 800 190 590
Trusted information sources:
When planning a trip outside Poland, check the country-specific warnings. Current Travel announcements and guidelines for passengers can be found at:
- Ministry of Foreign Affair
- Chief Sanitary Inspectorate
- World Health Organization
- European Centre for Disease Prevention and Control
The Ministry of Foreign Affair in Poland on Twitter constantly update posts regarding the newest reports. The Ministry of Health launched a special line: +48 800 190 590, where 24h you can get information about coronavirus.
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