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INFORMATION ON PERSONAL DATA PROCESSING BY PLL LOT S.A. FOR THE PURPOSES OF THE PERFORMANCE OF AIR CARRIAGE CONTRACT
ENTERED INTO BY AND BETWEEN A PASSENGER AND PLL LOT S.A

Data controller:

Polskie Linie Lotnicze LOT Spółka Akcyjna with its registered office in Warsaw, address: ul. Komitetu Obrony Robotnikow 43, 02-146 Warsaw, KRS: 0000056844, tel.: +48 22 577 77 55, (PLL LOT S.A.) is the controller of your personal data.

Data Protection Officer:

Data Protection Officer is a person whom you can contact to discuss matters related to the processing of your personal data. Contact information:

a) email: iod@LOT.pl

b) ) in writing, to the address of our registered office provided in the “Data Controller” section.

Purposes and legal grounds for processing:

 

 

We process your personal data for the following purposes:

1) exercising rights and obligations under air carriage contract executed with PLL LOT S.A.

2) sending to the provided e-mail address a newsletter containing the current offer of PLL LOT S.A., information on promotions and services launched on the market, organised events and competitions as well as special offers based on your consent.

3) the use of data for statistical, analytical and reporting purposes, based on a legitimate interest of the controller, i.e. the improvement of the quality of services and their adjustment to the needs of passengers and users of lot.com website)

4) wfor accounting, bookkeeping, tax and other purposes related to the performance of the legal obligations of PLL lot S.A. under applicable regulations

5) pundertaking actions related to the performance of the air carriage contract, i.e. storing for archiving (evidential) purposes or establishing, exercising or defending claims, if any
based on the controller's legitimate interest, i.e. securing information in case of a need to provide evidence

Consent withdrawal:

you have a right to withdraw your consent to
the processing of your personal data for the purposes of sending a newsletter at any time. Consent withdrawal does not affect the legality of sending a newsletter based on the consent given by you before the withdrawal.

Categories of recipients:

your personal data may be transferred to:

1) entities related to PLL LOT S.A., i.e. companies from LOT group

2) business partners of PLL LOT S.A.. i.e. entities providing marketing, advertising and commercial services.

Transferring data
to non-EEA states:

 

The Data Controller may transfer your personal data, for the purposes of the performance of air carriage contract, under Article 45, 46(2)(c), 47 and 49(1)(b) of the GDPR, to other persons, authorities, institutions and carriers that are authorised to receive such information in connection with applicable legal provisions and international agreements, or when such transfer of data is necessary for the fulfilment of legitimate purposes pursued by the Data Controller or data recipients, including the compliance with immigration, customs and other requirements relating to the crossing of the border in destination countries.

 

Retention period:

Data retention period depending on the purpose

1) in order to perform the rights and obligations under
air carriage contract – for the term of the agreement and after its termination

2) in order to establish, exercise and defend claims – until the expiry of claims under air carriage contract (for an indefinite period of time due to the non-applicability of the statute of limitations in the case of claims in administrative proceedings before the Civil Aviation Authority)

3) for the purposes of sending commercial information to the provided e-mail address – no longer than by the consent withdrawal date

4) for statistical, analytical and reporting purposes – for the period of the performance of a transport agreement, and then no longer than for a period after which claims under the agreement fall under the statute of limitations

5) for accounting purposes – until the date of approval of the financial statements for a given financial year

6) for tax purposes – for no longer than 5 years
after the end of the calendar year in which the tax obligation arose

Your rights:

You have the following rights related to the processing of your data:

1) the right of access to your personal data by requesting access to or sending copies of all your personal data processed by PLL LOT S.A. as well as information on the processing of your data.

2)to demand that your personal data is rectified
by informing which elements of your personal data are incorrect

3) to demand that your personal data is erased; PLL lot S.A. has a right to refuse to erase data
in cases permitted by law

4) to demand limited processing of your personal data

5) to object to the processing of your personal data
In order to exercise the above-mentioned rights, contact us using any means of communication

The right to object
As we process your personal data based on our legitimate interests, you may object to the processing of your data due to your particular situation.6) You have also the right to lodge a complaint to a supervisory authority, especially in a member state of your habitual residence, place of work or place of alleged infringement if you consider that the processing of your personal data violates the provisions of the GDPR In Poland, this function is held by the President of the Data Protection Office,

7) Voluntary nature of data provision: You must provide us with your personal data in order to enable PLL LOT S.A. in specific purpose

7.1) to exercising rights and obligations under air carriage contract

7.2) sending to the provided e-mail address a newsletter containing the current offer of PLL LOT S.A., information on promotions and services launched on the market, organised events and competitions as well as special offers based on your consent.

Profiling:

Using the data that you have provided in the newsletter subscription form as well as data sent by a browser based on your consent to sending the newsletter, we are able to prepare an automatic offer selection adjusted to your preferences. It is based on the profiling of the data that you have provided, including the location or technical parameters of the device that you use (resolution, browser size, etc.). The profiling does not have any legal effects