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If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Rome (opens in a new tab), Sarajevo (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).

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Lot.com
Regulations

Regulations

» Annex no 2: Conditions of LOT's extra services ("Tailor-Made Services")
» LOT Upgrade Terms and Conditions
» The air carrier is responsibility for passengers and their baggage
» Canadian Air Passenger Protection Regulations
» Annex no. 3: Terms for the provision of the ”TIME2THINK” special service
» Annex no 6: Regulations of LOT Entertainment
» Code-Share Partners Baggage Rules
» Annex no 4: PZU Regulations
» Annex no 1: Conditions of purchase of an electronic flight ticket
» Tarmac Delay Plan
» Information about protection in case of insolvency
» Best Price Guarantee - Terms and Conditions
» General conditions of carriage
» Annex no 5: Principles of offering the Digital Press Service
» Passenger rights due to irregularities

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