Travel for people with disabilities

Yes, you can take a wheelchair for a passenger with reduced mobility free of charge. Please remember to let us know that you are travelling with your own mobility equipment at least 48 hours before your planned journey. You can do this during the booking process or via the dedicated form.

We offer a free special assistance service, which you can use at your departure, arrival or connecting airport. Please remember to let us know that you would like to use this service at least 48 hours before your planned journey. You can request assistance using the dedicated form.

Yes, you can bring your mobility aids free of charge. If your mobility aid does not fit in the cabin, we will safely place it in the aircraft hold.

Both manual and electric wheelchairs for passengers with reduced mobility can be carried free of charge on our flights.

Please remember to let us know at least 48 hours before your planned journey that you will be travelling with your own mobility equipment. You can do this during the booking process or via the dedicated form.

For electric wheelchairs, there are additional requirements for handling the batteries, which you should review before you travel. These requirements vary depending on the type of device. You will find detailed information on our page about travelling with wheelchairs and other assistive devices.