Online check-in

A young businessman in a formal suit working on his laptop, holding a passport with airline tickets.

Check-in via website or mobile app

Don't like standing in lines at the airport? Choose a more convenient solution! With online check-in, your journey begins right from your home sofa. One click is all it takes to save time and avoid unnecessary stress.

Online check-in becomes available 36 hours before the scheduled departure and is closed 120 minutes before take off.

Check-in now via our website or mobile app!

Check-in online

To check in online you will need:

the booking or ticket reference number;
the surname of the passenger.

If, for any reason, the boarding pass could not be generated (e.g., additional document verification is required), please go to the check-in counters at the airport. This service is free of charge.

Prohibited articles and hazardous materials

Familiarise yourself with the list of prohibited items and hazardous materials.

How to transport liquids in baggage?

Learn more about the rules for traveling with liquids.

How to obtain boarding pass?

At the last step of the online check-in process, you can choose how your boarding pass will be delivered to you.

You can:

print your boarding pass
request a text message with your boarding pass to your telephone number
send your boarding pass by e-mail
save your boarding pass in your telephone.

If you choose the option of sending a mobile boarding pass by a text message, you will receive one containing a link with a web address. Click the link and you will be redirected to the page where your mobile boarding pass is stored. By saving it in your phone, you can access it at any time before your departure.

Read the frequently asked questions about check-in in our Help Center!

Important information

If you are flying on an intercontinental route or outside the Schengen Area, you may check in personally either through the website or at the airport. Approach the check-in counter, which opens around 2 hours before departure. Check-in at the airport is free of charge.

Remember! When flying out of India, You must present a printed boarding pass to the security staff and immigration officers. This requirement is dictated by local procedures, effective in all Indian airports.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in:

LOT automated check-in

Save your time before departure and use the Automated Check-in System. 24 hours before your scheduled departure time, we will send your boarding card with the assigned seat number to your e-mail address or mobile phone number.

The service is available to all passengers travelling with our airlines. All you have to do is register via LOT Contact Center, at least 24 hours before your planned journey and the automatic check-in system will be activated for you.

If you:

are travelling in LOT Business Class,

are travelling in LOT Premium Economy,

ave a STAR ALLIANCE GOLD or STAR ALLIANCE SILVER card,

are travelling with children under the age of 12 years (the tickets of the child and his/her guardian are registered under the same booking),

are travelling with children under the age of 2 years (as above.)

you will undergo automated check-in without the need to register earlier.
The system will conduct automated check-in and send you a message (e-mail or text) with your boarding card (WEB Boarding Pass or Mobile Boarding Pass).

You can also change your travel parameters (e.g. change the seat assigned to you automatically) using the WEB Check-in or Mobile Check-in app, the links to which will be provided to you in the check-in message.

During a security check all you have to do is open your electronic boarding card and show it to the airport services.

Remember that you can use your electronic boarding card only when your mobile phone is online. If you do not have online access on your mobile phone, please report to the baggage cech-in counter at the airport and collect a paper boarding card.
Automatic check-in cannot be used if you are travelling to a country which requires passport data during check-in (including non-Schengen EU member states). This applies, for example, to flights to Romania, Israel, United Kingdom, United States, Canada, China, Japan, South Korea, India, Egypt, United Arab Emirates, Azerbaijan, Kazakhstan. In such a case, the check-in options listed in the next point are available.

In addition to the new form of automated check-in, there are other check-in options: on-line and at LOT check-in counters airports.

If you need to cancel your journey, you can do it even after receiving your boarding pass. All you need to do is to contact our LOT Contact Center

The service is free of charge, passengers do not pay any additional expenses for the registration or use of the service.