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Data Controller:

The controller of your personal data is Polskie Linie Lotnicze LOT Spółka Akcyjna with its registered office in Warsaw, address: ul. 17 Stycznia 43, 02-146 Warsaw, KRS: 0000056844, tel.: +48 22 577 77 55, email: (PLL LOT S.A.).

Data Protection Officer:

A Data Protection Officer is a person to be contacted in matters relating to the processing of your personal data, in writing, at the address of our seat (provided above ) or by email:

Objectives and legal grounds for processing:

Submitted personal data will be processed to investigate the reported issue and to respond to your questions. The basis for processing your data is the justified interest of PLL LOT S.A., meaning the requirement to properly process received inquiries.

Data recipients:

Your data may be transferred to entities performing services for PLL LOT S.A. (E.g. providers of IT services). The data will be transferred solely in the scope essential to provide these services. These entities operate on the basis of an agreement concluded with us and solely in accordance with our instructions.

Period of retention:

Your data will be processed during th period of our correspondence with you and investigating the issue reported by you. After this time, we will retain your data no longer than until the expiry of any claims.

Your entitlements:

According to the GDPR, you are entitled to the following rights, which may be exercised by contacting PLL LOT S.A. using any means of communication:

1) The right of access to your personal data, i.e. to obtain from PLL LOT S.A. Information about the processing of your data or a demand to provide a copy of data;

2) The right to demand a correction of your data by indicating any incorrect personal data that concern you, and a demand to correct or update them;

3) The right to demand that your personal data are removed; PLL LOT S.A. is entitled to refuse the removal of data in circumstances defined in law regulations;

4) The right to request to limit the processing of your personal data by indicating which data should be limited in terms of processing;

5) The right to submit an objection regarding the processing of your personal data based on a legally justified interest of PLL LOT S.A., for reasons relating to special circumstances concerning you;

6) File a complaint to the supervisory authority (the President of the Personal Data Protection Office).