Child travelling unaccompanied

The child travels without a guardian

General rules

  • Children under 12 are allowed to travel unaccompanied only with the assistance of our ground and cabin crew.
  • Children over 12 may travel unaccompanied or, at the parents’ request, take advantage of our qualified assistance.
  • Children under the care of a person over 16 do not have to use the service.
  • Unaccompanied minors under the age of 16 who are traveling alone (with or without the assistance purchased) are not allowed to transport animals (either on board or in the baggage hold).

The service may be booked at LOT sales offices or through our LOT Contact Center.

Please note that the assistance service is NOT available on code-share flights.

Your child’s age

Children under 5  years old

Children aged 8 days to 5 years may travel unaccompanied only with a qualified escort.  The assigned cabin crew member accompanies your child from the baggage and ticket check-in until the child is picked up by a designated adult at the destination airport. If you wish to use the escort service, you will have to cover the cost of the flight attendant’s ticket.

Children aged 5 to 12 years old

For children aged 5 to 12 travelling unaccompanied, we offer special assistance. Care is provided by a LOT Cabin Crew member, as well as passenger service ground staff designated at the airport.

Young people aged 12 to 17 years old

Young people between the ages of 12 and 17 can travel independently without requiring special assistance. If you choose not to book assistance, your child will be treated as an adult and independent passenger. In case of a flight delay or cancellation, we are happy to assist if your child informs LOT staff of their age and the need for assistance.

If you desire comprehensive care from ground staff and crew throughout the trip, including assistance during any flight disruptions, you can purchase a special assistance service for unaccompanied minors. This assistance will be organized similarly to that provided for children aged 5 to 12.

 

Required documents

Parents or guardians of children travelling unaccompanied must print and fill in the Request for Carriage form, on the basis of which they complete the form received at the check-in counter.

The child travels without a guardian

Children under 14 travelling unaccompanied must present a declaration signed by both parents, which may be obtained from any police station in Italy.

Minors travelling unaccompanied must have a valid travel document. Additionally, if they are travelling with an identification card and not a passport, they must have written permission signed by their parents or by their biological parent or person who holds parental rights. The permission must be certified at any police or Guardia Civil station, in court, by a notary or a city council after presenting the family book or birth certificate. The permission form can be found on the Guardia Civil website.

Minors from EU countries (in this case 27 Member States + Iceland, Liechtenstein, Norway and Switzerland) and those entering Spain with a personal identification (instead of a passport) also need written parental permission.

Children and youth under 18 may travel unaccompanied only with the permission of parents or guardians, who must fill out the AUTHORISATION TO LEAVE THE COUNTRY document.

Please be advised that the procedures differ slightly from other airports, namely: 

Berlin, Stuttgart, Hamburg – the child is accompanied from the check-in counter to the gate by a parent or guardian.

Düsseldorf – the child is accompanied from the check-in counter to the gate by a parent or guardian, or, in the event the parent or guardian is unwilling, the child is accompanied by a member of passenger service staff, after the check-in counter is closed.

Munich, Frankfurt – the airports have check-in counters for children travelling unaccompanied and a passenger service agent is responsible for providing full service. A parent or guardian may be asked to accompany the child to the gate.

Vienna – the child is accompanied from the check-in counter to the gate by a parent or guardian, or by a passenger service staff member (in some cases only after the check-in counter is closed).

The parent or guardian must remain at the airport until take-off.

The service is not available for children who are citizens of the Republic of Moldova.