Regulations

• Conditions of carriage

  General conditions of carriage of passengers and baggage, applied by LOT Polish Airlines issued pursuant to the art. 205 sec. 3 of the Act of 3 July 2002 Aviation Law.(Journal of Laws of 2002, No. 130, item 1112)

• Privacy

  LOT Polish Airlines SA with its registered office in Warsaw, ul. 17 Stycznia 39, collects and processes your personal data for the purposes specifically related to making reservations, issuing tickets, executing contacts of carriage and rendering other services to our passengers as well as satisfying all necessary border crossing requirements.

• The air carrier's responsibility for passengers and their baggage

  This information summarises the rules of responsibility applied by the European Community's carriers in compliance with the provisions of the European Community and the Montreal Convention.

• Technical information

  Technical requirements that should be met to correctly view www.lot.com site.

• Regulations for services provided electronically by LOT Polish Airlines

  These Regulations governing services provided by electronic means (the "Regulations") define the terms and conditions of use of the Services provided by LOT Polish Airlines S. A. (the "Service Provider") with a registered office in Warsaw, at ul. 17 Stycznia 39, (00-906 Warsaw) entered in the Register of Businesses conducted by the District Court for the city of Warsaw in Warsaw, XIII Commercial Division of the National Court Register as KRS number 0000056844, Tax Identification Number 522-000-23-34, and share capital of 447,673,700 PLN (paid in full) hereinafter referred to as ("LOT Polish Airlines").

• Website terms & conditions

  LOT Polish Airlines Regulations for Providing Services by Electronic Means

• REGULATION (EC) NO 261/2004

  REGULATION (EC) NO 261/2004 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 11 FEBRUARY 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91

• International Terms and Conditions of Carriage to from Canada

• Possibility of importing accompanying animals from third countries for non-commercial purposes

• Import of animals from third countries for commercial purposes

• Manage your booking online regulations

  Manage my booking is a tool permitting PLL LOT ticket holders to change reservations online.