Regulations

Flight

Hotel (opens in a new tab)
Car rental (opens in a new tab)
eVisa (opens in a new tab)
eSIM
Activities (opens in a new tab)

Booking reference

Surname

If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Rome, Sarajevo (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).

Are you traveling from Baku (GYD) in Azerbaijan? Choose a seat via online check-in option, then proceed to the counter at the airport so we can verify the required documents. We will then give you a boarding pass with a QR code.

Check out information on flights, delays, cancellations and changes in flight schedule.

Regulations

» About LOT
» Code-Share Partners Baggage Rules
» The air carrier is responsibility for passengers and their baggage
» Passenger rights due to irregularities
» General conditions of carriage
» Annex no 6: Regulations of LOT Entertainment
» Best Price Guarantee - Terms and Conditions
» Annex no 2: Conditions of LOT's extra services ("Tailor-Made Services")
» Annex no 1: Conditions of purchase of an electronic flight ticket
» Annex no. 3: Terms for the provision of the ”TIME2THINK” special service
» Annex no 5: Principles of offering the Digital Press Service
» LOT Upgrade Terms and Conditions
» Tarmac Delay Plan
» Annex no 4: PZU Regulations
» Canadian Air Passenger Protection Regulations

Regulations

» About LOT

» Code-Share Partners Baggage Rules

» The air carrier is responsibility for passengers and their baggage

» Passenger rights due to irregularities

» General conditions of carriage

» Annex no 6: Regulations of LOT Entertainment

» Best Price Guarantee - Terms and Conditions

» Annex no 2: Conditions of LOT's extra services ("Tailor-Made Services")

» Annex no 1: Conditions of purchase of an electronic flight ticket

» Annex no. 3: Terms for the provision of the ”TIME2THINK” special service

» Annex no 5: Principles of offering the Digital Press Service

» LOT Upgrade Terms and Conditions

» Tarmac Delay Plan

» Annex no 4: PZU Regulations

» Canadian Air Passenger Protection Regulations

About LOT

For business customers

Additional services

Follow us on

Download our app

We are part of

Flight search

Manage my booking

Check in

Flight status

Regulations

About LOT

For business customers

Additional services

Follow us on

Download our app

We are part of

Discover our destinations