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Coronavirus: Travel Information
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LOT Polish Airlines temporarily suspends flights from/to Beijing until April 25, 2020
The safety of Passengers and Crew Members is a top priority for LOT Polish Airlines. Following the World Health Organization’s (WHO) announcements on the spread of the 2019-nCoV Coronavirus, LOT decided to temporarily suspend flights to Beijing until April 25, 2020.
Passengers with valid tickets purchased before January 27, 2020 for flights to Beijing from February 2 to April 25, 2020 can postpone their trips at no extra cost for travel from April 26 to June 30, 2020 or get a full refund for their tickets. In order to return your ticket or change the date of your trip, please contact your point of sale.
LOT Polish Airlines recommends reviewing the latest entry requirements in your connecting and final destination countries. Selected countries have announced that passengers who have visited Austria, People’s Republic of China, France, Germany, Hong Kong, Iran, Iraq, Italy, Japan, Lebanon, Macao, Singapore, Spain, Switzerland, Syria, South Korea, Thailand in the last 14 days will not be allowed to enter their territories. For the latest information, visit the IATA website.
Passengers which are unable to start their journey due to changed entry restrictions in the context of the coronavirus outbreak, can postpone their trips at no extra cost for travel under given country restriction of entrance till June 30, 2020 or get a full refund for their tickets.
These conditions apply to tickets for flights operated by LOT purchased before restrictions were introduced. In order to return your ticket or change the date of your trip, please contact your point of sale.
If you are not sure whether the country you are traveling to as your connecting or final destination has introduced restrictions based on preventive epidemiological procedures, we encourage you to contact directly the immigration services in that country.
Starting March 29th 2020 LOT Polish Airlines check-in counters will be relocated to Terminal D.
If You are the owner of 15-inch MacBook Pro unit sold primarily between September 2015 and February 2017 we kindly ask You to follow below link:
and check, if your MacBook Pro is eligible for battery Recall Program.
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.
As the Safety is our top priority, we may accept Your 15-inch MacBook Pro unit for air travel by having Your printed confirmation from the link above the unit is not affected.
Please provide printed copy of confirmation to Check-in/Gate agent.
If you fail, the unit will be forbidden for air travel.
Due to the closure of Istanbul Ataruk Airport for all commercial flight from 7 April 2019 all flights operated by LOT Polish Airlines will depart/arrive into new airport - Instanbul Grand Airport
Due to the introduced martial law in Ukraine the Russian Federation male citizens aged 16-60 have to pass a thorough check procedure at the border and have to explain clearly and transparently a purpose of their visit to Ukraine, otherwise they will be prohibited from entering Ukraine. Exceptions are made for holders of diplomatic passports and/or Ukrainian residence permit. Before ticket purchase they should be advised to contact Ukrainian authorities to check their eligibility to entry Ukraine.
An emergency landing of the LOT’s aircraft Bombardier Q400 SP-EQG (LO 3924) occurred today at 19:19 p.m. local time at Warsaw Chopin Airport.
All of 59 passengers and 4 cabin crew members onboard are safe and have been taken care of immediately. The cause of the incident will be put through the detailed investigation.
All passengers of the canceled flights will be provided with a special care and re-accommodated accordingly.
28 березня 2017р. стійки реєстрації Польскіх Авіаліній LOT будуть перенесені в пункт B нового терміналу.