Have your plans changed? You can check the possibility and/or the amount of the rebooking fee by checking the terms of the fare during ticket purchase or in the Manage Booking tab.
What you need to do to change your ticket quickly and easily:
- You can change your ticket on the website, via Manage Booking
- You can use the Ticket Change form – you will receive a confirmation of change of your ticket reservation.
- You can also reschedule your flight through our Contact Center.
- If you purchased your ticket through a travel agency change the dates via your travel agent.
- If you are traveling with an animal, please contact us to confirm the availability of the service for the new date.
- Changing the route is possible in the case of a change from an international flight to an international flight and from a domestic flight to a domestic flight.
As of July 19, 2022, we have restored the standard terms and conditions of the fares - you can check them during the ticket purchasing process or by using the Manage Booking tab on lot.com website.
The conditions for changes and refunds for tickets purchased before the date of July 19, 2022 will not change - the terms and conditions accepted at the time of purchase apply.