If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Rome, Sarajevo (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).