Information about protection in case of insolvency

Polskie Linie Lotnicze LOT S.A. purchased insolvency protection at Bank Gospodarstwa Krajowego with its registered office at Al. Jerozolimskie 7, 00-955 Warsaw.

Passengers can contact this entity or, in respective cases, the Marshal of the Mazowieckie Voivodeship (ul. Jagiellońska 26, 03-719 Warsaw, e-mail:, if, due to the insolvency of Polskie Linie Lotnicze LOT S.A., provision of tourist services is denied.

Note: this insolvency protection does not cover contracts with parties other than Polskie Linie Lotnicze LOT S.A., which despite the insolvency of Polskie Linie Lotnicze LOT S.A. can be provided.

Directive (EU) 2015/2302  [LINK] transposed to the national law [LINK].