eSIM card
Use eSIM while travelling internationally!
The eSIM is a service that replaces the physical SIM card and other aids. In a few simple steps, you can download eSIM to your device, and select and purchase a data package to suit your needs. You can find a full list of eSIM-compatible devices below and on our partner website.
7 reasons why you should get eSIM card!
- Up to 85% cheaper than using your native carrier.
- Coverage in 160+ countries.
- It already works when you step off the plane. Easy to set up.
- You keep your number.
- You can't lose your own sim card.
- You don't have to rely on finding a sim shop at the airport.
- Customer Service via WhatsApp to assist with any issue.
Frequently asked questions
You can use the eSIM technology if your device is on the list:
Apple
- iPhone 15
- Phone 15 Plus
- iPhone 15 Pro
- iPhone 15 Pro Max
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro Max
- iPhone 14 Pro
- iPhone 11*
- iPhone 11 Pro*
- iPhone 11 Pro Max*
- iPhone 12*
- iPhone 12 Mini
- iPhone 12 Pro*
- iPhone 12 Pro Max*
- iPhone 13*
- iPhone 13 Mini
- iPhone 13 Pro*
- iPhone 13 Pro Max*
- iPhone XS
- iPhone XS Max*
- iPhone XR*
- iPhone SE (2020)
- iPad Air (3rd generation)
- iPad Air (4th generation)
- iPad Pro 11‑inch (1st generation)
- iPad Pro 11‑inch (2nd generation)
- iPad Pro 11-inch (3rd generation)
- iPad Pro 12.9‑inch (3rd generation)
- iPad Pro 12.9‑inch (4th generation)
- iPad Pro 12.9-inch (5th generation)
- iPad (7th generation)
- iPad (8th generation)
- iPad Mini (5th generation)
*iPhone series: eSIM for iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11 series, iPhone XS Max and XR are not offered in continental China, Hong Kong and Macao.
Samsung*
- Samsung Fold LTE model
- Samsung Z Flip 4
- Samsung Z Fold 4
- Samsung Galaxy Z Fold 3 5G
- Samsung Galaxy Z Flip 5G
- Samsung Galaxy Z Fold2 5G
- Samsung Galaxy Fold
- Samsung Galaxy S22
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy Z Flip
- Samsung Galaxy Z Flip3 5G
- Samsung Galaxy Note 20+
- Samsung Galaxy Note 20
- Samsung Galaxy Note 20 Ultra
- Samsung Galaxy Z Fold2
- Samsung Galaxy S22
- Samsung Galaxy S22 Ultra
- Samsung Galaxy S22+
- Samsung Galaxy S23
- Samsung Galaxy S23 Ultra
- Samsung Galaxy S23+
* Samsung S20, Samsung Galaxy S21 5G and Samsung Galaxy Z Flip 5G series originating from the USA are not able to operate the eSIM. Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 from the USA and Hong Kong also cannot be used with the eSIM. Samsung devices in Canada may be incompatible with the eSIM. Contact your operator to make sure that your Samsung device is compatible with the eSIM.
Google Pixel
- Google Pixel 3 & 3 XL*
- Google Pixel 3a & 3a XL*
- Google Pixel 4, 4a & 4 XL
- Google Pixel 5*, 5a
- Google Pixel 6, 6 Pro, 6a
- Google Pixel 7, 7 Pro
* Pixel series: Pixel 3 bought in Australia, Taiwan and Japan are incompatible with the eSIM. Pixel 3 devices bought with the services from any American or Canadian operator other than Sprint and Google Fi do not work with the eSIM. Pixel 3a bought in South-Eastern Asia and with the Verizon service is also incompatible with the eSIM.
HAMMER
- HAMMER Explorer PRO
- HAMMER Blade 3
- HAMMER Blade 5G
Motorola
- Motorola Razr 2019
- Motorola Razr 5G
Huawei
- Huawei P40
- Huawei P40 Pro
- Huawei Mate 40 Pro
- Huawei P50 Pro
Inne
- Nuu Mobile X5
- Gemini PDA 4G+Wi-Fi
- OPPO Find X3 Pro*
- Sony Xperia 10 III Lite
- OnePlus 11
- Pixel Fold
Windows 10
- ACER
- ACER Swift 3
- ACER Swift 7
ASUS
- ASUS Mini Transformer T103HAF
- ASUS NovaGo TP370QL
- ASUS Vivobook Flip 14 TP401NA
Dell
- Dell Latitude 9510
- Dell Latitude 7310
- Dell Latitude 9410
- Dell Latitude 7210 2-in-1
HP
- HP Elitebook G5
- HP Probook G5
- HP Zbook G5
- HP Spectre Folio 13
Lenovo
- Lenovo Yoga C630
- Lenovo Miix 630
- Lenovo Yoga 520
- Lenovo Yoga 720 convertible laptops
Surface
- Surface Go 2
- Surface Pro X
- Surface Pro 5 LTE Advanced
Xiaomi
- Xiaomi 12T Pro
- Xiaomi 13
- Xiaomi 13 Lite
- Xiaomi 13 Pro
Your device needs to be unblocked. Unblocking means removing network restrictions in your phone so that it could be used in a different network. You can always learn whether your phone is unblocked or not by contacting your current supplier of mobile services/mobile data ransmission.
Device unblocking is a service offered by each supplier or mobile services/mobile data. You can contact your service supplier and ask for your device to be unblocked.
This is done in a few steps:
- select the data package you are interested in from the menu,
- buy the service,
- configure the eSIM on the device by scanning the QR code/entering the provided data manually,
- activate the selected package in the destination country.
Yes, purchasing the eSIM service in advance is recommended as a stable internet connection is required to purchase and download the package. By purchasing the service in advance, you will get connected to the Internet package as soon as you land in the country you are travelling to.
The purchase and provision of third-party services via lot.com is subject to the terms and conditions of such third parties. Invoices documenting the purchase of third-party services shall be issued by suppliers of these services. Any complaints regarding the provision of services by third parties shall be handled exclusively by those parties.