If you are contacting us about regarding an unprocessed refund, ssues with a voucher or have a question about your booking, services (e.g. you want to add a meal, buy baggage or transport your pet, etc.), the route network or discounts, feel free to contact our consultants directly via Facebook Messenger (opens in a new tab), WhatsApp (opens in a new tab) or use the chat window at the bottom right of this page. This is the fastest and most convenient way to get help.
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