Child travelling unaccompanied

General rules

• Children over 12 may travel unaccompanied or, at the parents’ request, take advantage of our qualified assistance.
• Children under 12 are allowed to travel unaccompanied only with the assistance of our ground and cabin crew.
• Children under the care of a person over 16 do not have to use the service.
• The service may be booked through our LOT Contact Center at LOT sales offices.
• Unaccompanied minors under the age of 16 who are traveling alone (with or without the assistance purchased) are not allowed to transport animals (either on board or in the baggage hold).
• Assistance service is not available on flights operated by other airlines.

Assistance offered depending on your child's age

Can children aged 5 to 12 travel alone on a plane?

For children aged 5 to 12 travelling unaccompanied, we offer special assistance. Care is provided by a LOT Cabin Crew member, as well as passenger service ground staff designated at the airport.

Can teenagers aged 12 to 17 travel alone on a plane?

Young people between the ages of 12 and 17 can travel independently without requiring special assistance. If you choose not to book assistance, your child will be treated as an adult and independent passenger. In case of a flight delay or cancellation, we are happy to assist if your child informs LOT staff of their age and the need for assistance.

If you desire comprehensive care from ground staff and crew throughout the trip, including assistance during any flight disruptions, you can purchase a special assistance service for unaccompanied minors. This assistance will be organized similarly to that provided for children aged 5 to 12.

What documents are required for a child traveling alone on a plane?

Parents or guardians of children travelling unaccompanied must print and fill in the Request for Carriage form, on the basis of which they complete the form received at the check-in counter.

The child must be escorted to the airport by a parent or guardian. Stay there until the plane has taken off in case of any unforeseen situations related to flight operations.

At the airport:

• We have prepared a special Family Check-In counter in Warsaw Chopin Airport for all children travelling with LOT. You should report to the check-in counter no later than 60 minutes before departure of international flights or 30 minutes before departure for domestic flights. At other airports, please go to the LOT check-in desk.
• After going to the check-in counter, you will receive a special document called 'Request for Carriage' Fill it out and give it to our staff. You can also fill out the document in advance at home and then hand it over to the staff at the airport.
• After submitting the document, your child will receive a special neck bag where you can place documents, passport, and boarding pass. A special bag tag will be attached to their baggage, making it much easier to identify the suitcase during pickup.
• Your child will be under the care of our ground staff from the moment of check-in until boarding. The ground staff will escort the child through the fast security check, ensuring that your little one boards the plane before other passengers.
• If your child is traveling with a layover, our staff will provide assistance between flights at the transit airport. The child will not be left alone – a designated staff member will always accompany them.

During the flight:

• On the plane, your child will be under constant care of our cabin crew, allowing us to continuously monitor their needs and provide updates on the flight.

After landing:

• As soon as the plane lands, a designated member of the ground staff will pick up your child from the plane, assist them with their baggage, and then escort them to the exit and hand them over to the person you have designated.