How can I cancel my booking?

Thinking about cancelling your ticket? You can request a refund of your booking on the "Manage booking" page. Remember that if your flight has not been canceled, the refund will be made in accordance with the fare conditions, which you can also check on the above page. If you purchased your ticket from an agency, contact the agency for a refund.

You can request the cancellation process also via the contact form or with the assistance of our Contact Center. If you wish to ascertain whether and under what conditions cancellation will be possible, please contact us before completing the return instruction.