Check your flight details.
Specify your dietary requirements, choose seat on board, order a premium meal, request an invoice or change your flight.
Online check-in begins 36 hours before the scheduled departure. Choose one of the check-in options/methods.
If you have been denied boarding or if your flight has been cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Starting your journey at one of the following airports? Online check-in is available only on the local airport website. Select a city and check in: Dubrovnik (opens in a new tab), Podgorica (opens in a new tab), Sarajevo (opens in a new tab), Skopje (opens in a new tab), Split (opens in a new tab), Tirana (opens in a new tab), Zadar (opens in a new tab).
Are you traveling from Baku (GYD) in Azerbaijan? Choose a seat via online check-in option, then proceed to the counter at the airport so we can verify the required documents. We will then give you a boarding pass with a QR code.
Check out information on flights, delays, cancellations and changes in flight schedule.
When should I request special assistance?
When is it not required to request special assistance?
When should a MEDIF form be filled in and where to send it?
Can I carry an oxygen concentrator?
How can I order a meal for allergy sufferers/persons with food intolerance?
Is it allowed to fly with a cast?
What requirements must be met by a travelling pregnant woman?
I must transport medications in low temperature. Where should I put them?
I am diabetic. Should I report it before take off?
Can I travel by plane after undergoing a medical procedure or operation?
Can I travel by plane with a pacemaker?
Can I have medication in my hand baggage?
Can I have medication in my checked baggage?