Health

Looking for health-related travel information? Take a look at the answers below.

Passengers who are deaf or hard of hearing can contact us without having to call us. Send us a message via Messenger, WhatsApp or Instagram.

We usually handle requests such as booking tickets or changing flight dates over the phone, but we can help you via chat too. Just let us know in your message that you are unable to make a phone call.

Check all our available contact options and learn what information to prepare before contacting us.

The regulations of some countries require us to carry out aircraft disinsection before departure or after landing to help prevent the spread of infectious diseases by insects. We use an aerosol approved by the World Health Organization (WHO), which is completely safe for people and animals. During the procedure, we recommend lowering your head and covering your eyes.