» Annex no 1: Conditions of purchase of an electronic flight ticket
Annex no 6: Regulations of LOT Entertainment
APPENDIX NO. 6 TO THE TERMS AND CONDITIONS OF THE ELECTRONIC PROVISION OF SERVICES BY PLL LOT S.A. of 16 August 2021 –”Rules for the making available of an entertainment program through a WIFI network on board of planes and in LOT business lounges”
1. On routes and on board of planes selected by PLL LOT S.A. and in selected LOT Business Lounges at the Chopin Airport – PLL LOT S.A. provides a service consisting in the making available to passengers of entertainment content using a wireless Internet network (WIFI), hereinafter as the ”LOT Entertainment Service”.
2. The LOT Entertainment Service consists in enabling the displaying of content from an entertainment program offered by PLL LOT S.A. in the web browser on the passenger’s devices by using dedicated devices broadcasting a WIFI signal made available by PLL LOT S.A.
3. In order to use the LOT Entertainment Service it is necessary to possess any mobile device (laptop, tablet, smartphone) with a Windows/Linux/iOS/Android system, which possesses a web browser (Google Chrome, Safari, or Microsoft Edge).
4. Use of the LOT Entertainment Service requires prior acceptance by the Service Recipient of the Terms and Conditions of the Electronic Provision of Services by PLL LOT S.A. and this Appendix No. 6 by ticking the check box field at the message ”I have read and accept the Terms and Conditions of Using the LOT Entertainment Service".
5. One-time access to the LOT Entertainment Service is granted for 6 hours.
6. Access to the LOT Entertainment Service is made available in the basic and extended (Premium) option.
7. The basic option of the LOT Entertainment Service is free access to the basic offer of the entertainment program offered by PLL LOT S.A. including some films and TV series, access to information about the flight and other information on services of PLL LOT S.A., e.g. SkyBar, SHOP& MORE etc. Details concerning content offered as part of the free option are available after logging into the LOT Entertainment Service.
8. The Premium Option of the LOT Entertainment Service is paid access to the full offer of the entertainment program offered by PLL LOT S.A. Details concerning content offered as part of the paid option are available after logging into the LOT Entertainment Service.
9. The cost of one-time access to the extended Premium option is PLN 9,99 Payment for the extended option of the LOT Entertainment Service is made through the payment operator, in accordance with separate regulations made available by a payment intermediation service provider available after logging into LOT Entertainment Service and payment module. Payment is also acceptable through a voucher, which may be added to tickets bought in certain travel classes.
10. The condition for using the LOT Entertainment Service in the basic version is connecting to the ”LOT Entertainment” wireless Internet network and accessing the lot.streamonboard.com website in the web browser. In order to use the LOT Entertainment Service in the extended version, the user is additionally required to log into the website by providing their name, surname, e-mail address, credit card number, credit card expiration date and CVC number and to make payment in accordance with the price list. The collection of the above data is necessary for the purposes of payment through the payment operator, in accordance with separate regulations made available by the payment intermediation service provider. In the case of possessing a voucher, in order to use the extended version, it is sufficient to provide voucher number.
11. Logging into the lot.streamonboard.com portal and acceptance of the Terms and Conditions of the Electronic Provision of Services including Terms and Conditions of Using the LOT Entertainment Service by the Service Recipient is tantamount to the conclusion of an agreement for the provision of the LOT Entertainment Service in the basic option. Logging into the lot.streamonboard.com portal, acceptance of the Regulations by the Service Recipient and making a payment through the payment operator, in accordance with separate regulations made available by the payment intermediation service provider, is tantamount to the conclusion of an agreement for the provision of the LOT Entertainment Service in the extended Premium option.
12. PLL LOT S.A. reserves the right to remove and/or change the content made available as part of the LOT Entertainment Service and/or the functionality of the LOT Entertainment Service at any time and for any reason. In particular PLL LOT S.A. does not guarantee that any specific content will be available.
13. PLL LOT S.A. makes every endeavor to make sure that the LOT Entertainment Service is fully available and reliable, however, it is not able to guarantee that using the LOT Entertainment Service will be uninterrupted or error-free. PLL LOT S.A. stipulates that for technical or operational reasons the LOT Entertainment Service may be temporarily suspended.
14. Every Service Recipient may voluntarily complete a survey regarding the LOT Entertainment Service. For this purpose, they may also voluntarily provide data such as name, surname and email.
15. After the LOT Entertainment Service has been performed by PLL LOT S.A. and one-time access has been expired, the Service Recipient does not have the right to withdraw from the agreement for the provision of the LOT Entertainment Service.
16. Any complaints regarding the LOT Entertainment Service (with the exception of the issues concerning payments) may be submitted in accordance with § 8 of the Terms and Conditions of the Electronic Provision of Services by PLL LOT S.A. Complaints concerning the issues of payments for the LOT Entertainment Service should be submitted to the payment operator, in accordance with separate regulations made available by the payment intermediation service provider.
17. The remaining provisions of the Terms and Conditions of the Electronic Provision of Services by PLL LOT S.A. apply as appropriate.