Special assistance

The online form is available for travels no earlier than 7 days prior to departure. If you are traveling within seven days of your request, please call the Contact Center.

Service is available on flights operated by LOT.

All mandatory fields are marked with (*)

What kind of assist do You need?

You can choose multiple options, according to Your needs. It will allow us to provide adequate aid during Your journey.

Assistance type selection

Personal details

Contact details

Travel details


Additional information

0 /2500

Add attachments


    We process your personal data to investigate the circumstances of the issue reported by you or to respond to your question The controller of your data is PLL LOT S.A. with registered seat in Warsaw. You have the right to submit an objection, the right of access to data, the right to demand the correction of, the removal of, or a restriction of the scope of processing of your data. Details about the processing of your personal data are available here