Baggage search

If you have not reported your lost baggage at the airport or wish to contact the Central Baggage Search Office (HDQLO), you can do so through the form below. 

All mandatory fields are marked with (*)

Passenger's personal data

Contact address

Are you a miles&more member?

Your flight

Baggage details

Property Irregularity Report (PIR)

File reference number (e.g. WAWLO12345)

Excess baggage charge

    We process your personal data provided in the application in order to conduct the complaint procedure regarding air carriage. The data controller of your personal data is PLL LOT S.A. with its registered office in Warsaw. You have the right to object, the right to access the data, and the right to request their rectification or their erasure or to restriction of processing. Detailed information on the processing of your personal data can be found here (Új ablakban nyílik meg).