Get in touch with LOT
Choose the topic you're interested in and we’ll direct you to the appropriate team.
Passenger services
Need help with check-in, your flight was disrupted, you have a question about your ticket, want to file a baggage claim, or have any concerns about your trip? We offer various contact options – choose the one that works best for you!
If you're getting in touch about a booking, please have your reservation number ready so we can assist you quickly. Check what’s good to prepare before contacting us.
Written contact with LOT
Forms
Does your case require clarification, assistance or additional support? Describe it and send it to us.
Phone contact with LOT Contact Center 24/7 in Polish and English: +48 22 577 77 55 or +48 22 491 77 55 or +48 22 459 62 24
Select a department, location and check the opening hours and contact numbers of our offices.
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Business and corporate enquiries
Would you like to propose a partnership? Are you representing the media? Looking to contact our HR department? Or do you have a question about personal data processing?
Contact for companies and institutions
Send us your enquiry and wait for a reply.
Need to contact other departments? Visit our pages!
Press room
LOT Corporate
LOT for Groups
LOT for Agents
LOT Charters
If you are contacting us about an existing reservation, prepare its number in a prominent place before calling the consultant or, if you're filling in a form, remember to include your reservation number in your message - this way we will be able to provide you with faster and more efficient assistance. For more information, click the button below: