Additional requirements on flights to/from the USA
According to the US definition, a service animal (or an assistance animal) means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
Under US regulations, if you wish to travel with an assistance animal on flights to/from the USA, you need to remember that:
- a single passenger may take maximum of two assistance dogs,
- the passenger must fill in the documents listed below and send them with a contact form 48 hours before the scheduled departure at the latest.
Remember that the assistance dog allowed to travel to from the US in the passenger cabin :
- Obediently responds to its owner's commands and behaves appropriately in a public place
- Does not pose a direct or indirect risk to the life AND health of fellow passengers.
- Does not satisfy physiological needs in the passenger cabin or at the gate, unless this is done in a manner that does not cause health risks or hygienic problems.
- Has the necessary documents and its owner has completed the necessary forms for travel on this route
» USA - Service Animal Air Transport Form
» USA - Service Animal Relief Attestation Form
*It is a criminal offence to knowingly and wilfully make false, fictitious or misleading statements on a Service Animal Air Transportation or Service Animal Relief Attestation form in order to secure disability services provided in accordance with US regulations.
Verification of service animal service prior to departure
The carrier has the right to ask two questions related to service animal verification on flights to/from the US:
- Whether the dog is trained to assist a person with a disability
- What tasks and activities the dog is prepared for.
Refusal to transport an assistance dog
We may refuse to transport an assistance dog in accordance with US DOT regulations in the following circumstances:
- The assistance dog poses an immediate threat to the health or safety of others.
- The assistance dog is disruptive in the cabin or gate area, or its behaviour on the aircraft or at the airport indicates that it has not been trained to behave appropriately in public.
- Carriage of an assistance dog would violate applicable health and safety regulations of the US federal government, US territory or foreign government.