Making a reservation

Are you in the middle of the booking process or have just completed it? Need to make changes to your ticket, add additional services, or check additional information? Take a look at the information below to clear up your doubts!

Basic information regarding your ticket

Booking number, ticket number, flight details, number of luggage allowed, additional services purchased? Find out where on your electronic ticket all the necessary information for your trip is located.

The most common questions about the booking process

Here you will find tips on how to book your reservation correctly and make modifications to your ticket if necessary.

管理我的预订

Enhance your trip with additional services

Enter your booking number and last name to check the available services for your flight.

Booking for a child

Travelling with an infant or a child under 12 years of age? Read how to correctly set up a booking for a minor and benefit from the discount they are entitled to.

Even more answers to your questions:

Didn't find the answer you were looking for? Check out our other articles on booking.

Practical information for travelers

Travel tips before journey

A woman at the airport looks at her phone.

Change options

Change options

See more

Single man at the airport.

Canceled flight

Canceled flight

See more

Passenger at the departures board.