Opinion

If you are contacting us regarding an unprocessed refund, issues with a voucher or have a question about your booking or services (e.g. adding a meal, additional services, pet transportation service etc.) we encourage you to contact our consultants directly via Facebook Messenger, WhatsApp (새 창에서 열기).This will provide you with assistance in a quick and convenient way.

If your flight has been cancelled, choose a convenient option for you by filling out the form available here. You can change the date or route of your flight, request a voucher or request a refund. One simple form will allow you to make modifications as quickly as possible.

If you would like to share your opinion with us,, please use the form below:

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