Opinions of our passengers are a valuable source of information and help us to improve our service.
Additional documents related to your travel may help us in handling the claim.
The system accepts up to 5 attachments of 1 MB in the following formats: BMP, DOC, DOCX, GIF, JPG, ODP, ODS, ODT, PDF, PNG, PPT, RTF, TIF, TXT, XLS, XLSX - total 5 MB max.
Please keep the original documents as they may be required at a later stage.
All messages are communicated to appropriate departments even if you do not require a response
A reply will be sent to you within approx. 4 weeks.